Forum Replies Created
Is the test email working for you?
Could you please share me the page URL from your site where it is not working so that i can troubleshoot it?
Hi @gloor,
I hope you are well today and thank you for your question.
I am not sure exactly what you meant exactly here by “step trough” so could you please describe it a bit in detail differently so that i can help you?
Best regards,
Shufflehound teamHi @cmurockstar,
I hope you are well today and thank you for your question.
It seems the pages that cause the issue have too much content compared to the pages which don’t so they take more time to load.
You can compare it yourself by visiting both causing and not causing pages at a time and you will notice the pages not causing issue loads fast because they contain small amount of data.
Best regards,
Shufflehound teamSolution for this topic
Hi @roobinda,
Thank you for your question.
The visual builder doesn’t allow to make the column clickable but you can do so by adding Output HTML element in the column containing following code as shown in the attached screenshots.
<a class="make-column-clickable" href="http://link-to-page/"></a>
Then add the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
a.make-column-clickable { position: absolute; top: 0; left: 0; height: 100%; display: block; z-index: 9999; width: 100%; }
Best regards,
Shufflehound teamSolution for this topic
Hi Steven,
I hope you are well today and thank you for your question.
You can make it work by using the attached custom child theme of Jevelin theme that contains some custom code.
Best regards,
Shufflehound teamHi @joanmateu,
I hope you are well today and thank you for your question.
To achieve this you have to use child theme of jevelin theme from here http://support.shufflehound.com/download/jevelin-child-beta/ and develop custom code in it to achieve this.
Developing custom code for custom functionality is beyond the scope of support that we provide here. See https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamYou are most welcome here 🙂
Yeah I’m getting the same error when I try to edit the ‘Accordion’ content feature.
I logged in to your site using sent credentials but didn’t get the error on editing Accordion as shown in the attached screenshot.
Could you please tell me specifically when exactly you get this error?
Solution for this topic
You have used text block on your site using visual page builder so the blog post description doesn’t display automatically and you have to add it manually in the Excerpt field of post as shown in the attached screenshot.
Ok. Thank you for notifying.
Thanks for your quick reply. How would I resolve that? Is that something I need to bring up with my hosting company?
In order to fix an issue for your site, just put below into your site .htaccess file.
<IfModule mod_headers.c> <FilesMatch "\.(ttf|ttc|otf|eot|woff|woff2|font.css|css|js)$"> Header set Access-Control-Allow-Origin "*" </FilesMatch> </IfModule>Then do the following.
1. Go to Dashboard->Settings->General – Update the URL fields to end in a / and then Save Changes.
2. Go to Dashboard->Settings->Permalinks – Don’t change any settings, just hit the Save Changes button.Also, why would it work OK in Safari but not in Chrome or Firefox?
Because some browsers allow it and some not.
Solution for this topic
You can it from page source code by using the attached custom child theme of Jevelin theme that contains some custom code.
Hi Willy Justin,
Thank you for your questions.
It seems you missed to upload an attachment so could you please share it and also share me your site URL where it’s displaying so that i can help you?
Best regards,
Shufflehound teamSolution for this topic
Hi @Jen520,
I hope you are well today and thank you for your question.
You can try achieving this by using the attached custom child theme of Jevelin theme that contains some custom code.
Best regards,
Shufflehound teamHi Ralle,
I hope you are well today and thank you for your questions.
Could you please share me the pages URLs from your site where it is displaying so that i can help you?
Best regards,
Shufflehound teamHi Ryan,
I hope you are well today and thank you for your question.
Please make sure that you have configured contact form settings correctly as displayed in the attached screenshots.
If you are still facing the issue then could you please share me the page URL from your site where it is not working correctly so that i can troubleshoot it?
Best regards,
Shufflehound teamHi @spfskyline,
I hope you are well today and thanks for helping out here in this forum.
Your help here is really appreciate.
Thanks,
Shufflehound teamYou are most welcome here 🙂
Are you going to add it as a general setting or an option that you can use for some pages and not for others ?
We may add both of these options.
Yes if you use it correctly as described above then it will work.
You are most welcome here 🙂
