Forum Replies Created
Hi @woutbuelens,
I hope you are well today and thank you for your questions.
Rightbanner.png, one of the templates blogposts contained a right pane with some values in, I really like it and I’m wondering how I can get it in my local setup? It wasn’t imported with the Demo Import functionality.
Those are post reviews that you can set up by editing the post as displayed in the attached screenshot.
Boldwords.png Some titles contained bold words in the demo, but these as well, were not imported.. Same question: how can I get these into my local setup.
You can achieve this either using a strong tag or b tag in the post titles as described in the below topic.
https://support.shufflehound.com/forums/topic/the-strong-bold-parte-of-the-title-how-is-it-done/
Best regards,
Shufflehound teamSolution for this topic
Hi @gateway,
I hope you are well today and thank you for your question.
You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.archive .blog-style-left .post-container-right { align-items: unset; }After using the CSS code, please clear the cache that you are using on your website.
Best regards,
Shufflehound teamHi @mythaiorg,
I hope you are well today and thank you for your question.
You can display a separate menu on the mobile phone using any of the below solutions.
https://wordpress.org/plugins/mobile-menu/
https://wordpress.org/plugins/responsive-menu/
https://wordpress.org/plugins/wp-responsive-menu/
Best regards,
Shufflehound teamHi @xavier9191,
I hope you are well today and thank you for your questions.
1- WP bakery plugin can’t be found and has an API error so I had to download Elementor instead.
I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
2- After installing and choosing my prefered template, the main menu appears as a long code
The menu displays correctly in your shared screenshot.
Could you please share your site URL where it’s happening so that I can troubleshoot it?
3- I’m confused on which program should I use to edit everything ( pencil, elementor, wp bakery, gillion settings,etc) I want it as in the demo and be able to just remove and re arrange some blocks.
It seems you have imported the demo created using the WpBakery page builder so please use the WpBakery page builder plugin to edit it.
4- I think there is only the main theme installed and can’t see a child theme. where can I find it?
It is mandatory to use the child theme but If you want to then you can create a child theme as described on the below pages.
https://www.smashingmagazine.com/2016/01/create-customize-wordpress-child-theme/
https://developer.wordpress.org/themes/advanced-topics/child-themes/
https://www.wpbeginner.com/wp-themes/how-to-create-a-wordpress-child-theme-video/
Best regards,
Shufflehound teamHi @mtheo001,
I hope you are well today and thank you for your question.
To achieve this, you have to develop custom code in the child theme of the Gillion theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/gillion-multiconcept-blogmagazine-theme/19470306/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamThis is a premium theme so you don’t get notifications about the update and you have to update the theme manually.
If you want to get the notifications then you can do so using the below plugin.
https://envato.com/market-plugin/
Hi @teawubon,
I hope you are well today and thank you for your questions.
pls help me. i can’t install WPBakery Page Builder plugin
error “Something went wrong with the plugin API.” when i click install WPBakery Page Builder
Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
and i see new update can use elementor but when i installed don’t have theme block in elementor?
I am not sure what you meant by the theme block so could you please describe it a bit more?
Best regards,
Shufflehound team@teawubon I have replied to you in your below topic.
https://support.shufflehound.com/forums/topic/cant-install-wpbakery-page-builder-plugin/
Can you tell me what steps do I need to follow to activate the WPB license?
Please note that you are using the WPbakery page builder plugin bundled with the theme therefore you are not a direct customer of that plugin and cannot activate that plugin until you purchase it.
You don’t need to activate the plugin to use it.
Also, the blog post section at the top (from the “foodie” template/demo) isn’t working. Checked everywhere on the WPB documentation and I can’t find out what to do. Can you help?
To help us keep the support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.
If you want to you can also add a reference to this thread in your newly created thread.
We would be more than happy to help you with your new thread.
Hence my question: was the latest version of WPBakery included in the last theme update?
Yes, it is included and you can update it from Admin Area -> Appearance -> Install Plugins
You are most welcome here 🙂
Solution for this topic
It seems to display because you have set the rows as full height rows so please edit the rows using the WPBakery page builder and make sure that you have not set the rows to the full height rows as described on the below page.
Solution for this topic
You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container .sh-social-share:hover .sh-social-share-button:before, #page-container .sh-social-share .sh-social-share-button:hover, #page-container a.sh-page-switcher-button:hover { background: #9fc13a !important; color: #FFF !important; } #page-container a.sh-page-switcher-button:hover i { color: #FFF !important; }How did you find out it?
Do you still need assistance to resolve the issue?
Hi @3048036,
I hope you are well today and thank you for your question.
I visited your shared page but didn’t see the gap so could you please share the screenshot of it?
Best regards,
Shufflehound teamIt seems the number vc_custom_1601266124891 is getting changed.
Could you please add an ID to the row displayed at the top of your website containing the image?
Hi @mtheo001,
I hope you are well today and thank you for your question.
Please try using the below latest version of the theme.
If you are still facing an issue with it then can you please try temporary enabling WP_DEBUG mode? To do this, just go to wp-config.php include this:
define('WP_DEBUG',true);You might already have a line for WP_DEBUG, so just make sure it’s set to true.
Let me know what errors if any you are getting when you face this issue.
Best regards,
Shufflehound teamHi @ChGaillard,
I hope you are well today and thank you for your question.
The vulnerability is resolved in the WPBakery page builder version 6.4.1 as described on the below page so please make sure that you are using the latest version of WPBakery page builder plugin and if not then please update it from Admin Area -> Appearance -> Install Plugins
https://www.wordfence.com/blog/2020/10/vulnerability-exposes-over-4-million-sites-using-wpbakery/
Best regards,
Shufflehound teamI logged into your website and faced the same issue therefore I installed the plugin by uploading the zip file.
Hi @javierconstable,
Sorry to hear about the problem you are having.
Please make sure that you are using the below latest version of the theme.
If you are still facing the issue with the latest version of the theme then would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Best regards,
Shufflehound team
