Forum Replies Created
Hi @siminator,
I hope you are well today and thank you for your question.
Please try regenerating the thumbnails on your site using the below plugin.
https://wordpress.org/plugins/force-regenerate-thumbnails/
If it is still the same then could you please share the page URL from your site where it is displaying so that I can help you?
Best regards,
Shufflehound teamHi @mevingorayah,
I hope you are well today and thank you for your question.
Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
Also, it seems you have customized it using Yellow pencil editor so please try temporarily deactivating it and see whether the issue gets resolved.
Best regards,
Shufflehound teamHi @equipdigital,
I hope you are well today and thank you for your question.
Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
If you are still facing the issue then please try disabling the Lazy loading option of the theme as shown in the attached screenshot.
Best regards,
Shufflehound teamHi @berkyasar,
I hope you are well today and thank you for your question.
You can remove it from the theme header settings as shown in the attached screenshots.
Best regards,
Shufflehound teamI got the details now.
I can’t access your site login screen as it displays an error “You don’t have permission to access /wp-login.php on this server.” so please make sure that it is accessible.
You are most welcome here 🙂
Could you please share your site URL where it’s displaying so that I can help you to change its color?
Yes, it is correct as shown in the attached screenshot.
No, it is still not accessible.
I logged into your website and saw it is not working because of the Theme My Login plugin that you are using on your website.
You can confirm it by deactivating the Theme My Login plugin.
Please contact the Theme My Login plugin support to resolve the issue.
Thank you for sharing the site credentials but I can’t access your website login screen as I am getting an error “403 – Forbidden: Access is denied.”.
Please make sure that it is accessible so that I can help you.
My IP address is 122.170.182.157
Thank you for sharing the site credentials but I can’t access it as I am getting an error “You don’t have permission to access /wp-login.php on this server.”.
Please make sure that it is accessible so that I can help you.
My IP address is 122.170.182.157
Solution for this topic
Please edit those pages and change their Page header settings as shown in the attached screenshot.
Hi @Knightf2,
I hope you are well today and thank you for your question.
You can try achieving this using Yellow Pencil editor in the responsive mode as described in the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
Best regards,
Shufflehound teamHi Syed,
I hope you are well today and thank you for your question.
I visited your shared site and saw the creative demo is displaying on it.
Just the slider is not displaying on it.
Could you please make sure that the demo slider is imported on your website?
Have you made any changes to the demo content?
Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
Best regards,
Shufflehound teamHi @MonologueHQ,
I hope you are well today and thank you for your question.
Could you please share your site URL so that I can troubleshoot the issue?
Best regards,
Shufflehound teamWould you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporarily share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
You are most welcome here 🙂
Solution for this topic
The issue is resolved in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
Solution for this topic
The issue is resolved in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
