Forum Replies Created
To confirm it just temporary use the Twenty Seventeen theme on your site. If everything works fine then it’s your site theme issue.
You are most welcome here 🙂
You are most welcome here 🙂
I visited your shared site and your site header is not sticky so please advise.
Also, I can see you are using an older version of the theme on your site so please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
Hi @Brand911,
I hope you are well today and thank you for your question.
I can see you are using an older version of the theme on your shared site so please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
Also, please clear and temporarily deactivate the W3 Total Cache that you are using on your website.
Best regards,
Shufflehound teamHi @lici6,
I hope you are well today and thank you for your question.
You can try achieving this using Yellow Pencil editor as described in the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
Best regards,
Shufflehound teamHi @Almatrafi,
I hope you are well today and thank you for your question.
Sure, we can help you to achieve it.
Could you please share your site URL where it’s displaying so that I can help you to achieve it?
Please add there any placeholder icon that we will replace with snapchat icon.
Best regards,
Shufflehound teamAwesome great to see you got that resolved.
You are most welcome here 🙂
Have a fantastic day!
The content of the demo slider here https://jevelin.shufflehound.com/blog1/from-side-to-side/ and the slider on your website are different so it seems the slider is edited.
If you have not purchased the slider revolution plugin and using the plugin bundled with the theme then you are not a direct customer of that plugin so you can not use the built-in slider templates.
You have to either recreate that slider or import the demo content on your development or test site so that the slider will also get created.
Have you tried resolving the issue as described in the following topics where the issue is resolved by contacting web host, deactivating Wordfence plugin, resetting .htaccess file etc. ?
https://support.shufflehound.com/forums/topic/google-maps-error-forbidden/
https://support.shufflehound.com/forums/topic/error-forbidden-even-i-deactivate-all-plugins/
https://support.shufflehound.com/forums/topic/page-builder-unyson-errors/
https://support.shufflehound.com/forums/topic/error-forbidden-for-content-elements/
Also, you can resolve the internal server error as described on the following page.
http://freewptp.com/fix-wordpress-issue-internal-server-error/
You are most welcome here 🙂
You are most welcome here 🙂
As said above, you have to recreate the slider as the slider is damaged when you edited it.
You can refer the below Slider Revolution plugin documentation to create it.
https://www.themepunch.com/support-center/
Solution for this topic
I logged into your shared site and saw this is happening because of the Imagify plugin that you are using on your website.
I have deactivated the plugin to resolve the issue.
Please contact the Imagify plugin support to know why this is happening and resolve it completely.
Hi @biotypo,
I hope you are well today and thank you for your question.
You have to set the spacing option of the portfolio element to 0 as shown in the attached screenshot.
I logged into your shared site and made the changes so could you please check it now?
Best regards,
Shufflehound teamThank you for sharing the site credentials.
Could you please reproduce the issue so that I can troubleshoot it?
I logged into your site and saw the issue is with the slider that you are using on that page so I have removed the slider from that page and the page started displaying fine.
Please delete that slider and recreate it to resolve the issue.
Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
Now again I am getting the below error in the browser console.
Geocoding Service: This API project is not authorized to use this API. For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key
Could you please check it yourself in the browser console until all the issues get resolved?
In Chrome go to “Tools -> Developer Tools” and in Firefox you can go to “Tools -> Web Developer -> Console”
Find information about how to open JavaScript browser console :
http://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers
http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_ErrorsHi @dientejacobs,
I hope you are well today and thank you for your question.
I visited your shared site and it displays full width for me as shown in the attached screenshot.
Please advise.
Best regards,
Shufflehound team
