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  • I regenerated the thumbnails and used below custom CSS code to make it work.

     

    .gillion-woocommerce div.product-tag-container {
        top: 10px;
    }

     

    Could you please check it now?

    It is too much CSS and I am not sure which one exactly is affecting it.

     

    Please try removing each CSS rule one by one and test whether the issue gets resolved to find out which one is causing the issue.

    in reply to: Columns overlapping

    Please edit your site home page and in its Blog Page Settings, you can configure how many posts to display on the home page as shown in the attached screenshots.

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    As said above you are using custom WPbakery templates, therefore, you have to make changes directly in them as displayed in the above-shared screenshots.

     

    If you want to make changes in the header and footer using theme options then just set the Header Template to Header 1 and Footer Template to Default in the theme settings.

     

    @aledun Thank you for providing the valuable information which will help us to investigate the problem.

     


    @Laure
    We are importing the demo content manually and will notify you hereafter finishing it.

    The header is no longer transparent when on the very top of the home page.

    I changed the Header to Light in the page header settings as shown in the attached screenshot which made it work.

    The navigation is no longer centred (the shopping cart and search icon are good, they should be aligned to the right. But the navigation itself is supposed to be in the middle.).

    It was center-aligned because earlier you were using WPBakery page builder header but now the predefined header does not display it center aligned.

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    logo does not shows, it is always the jevelin one

    copyright text

    top bar does not show

    also wrong logo in the footer

    This is because you have set Header and Footer template to WPBakery page builder templates as shown in the attached screenshots so you have to make changes in it using WPBakery page builder and no theme options work on it.

     

    map on contact page does not show (I have inserted in theme options the right api key)

    To help us keep support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.

     

    If you want to you can also add a reference to this thread in your newly created thread.

     

    We would be more than happy to help you with your new thread.

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    You are most welcome here 🙂

    in reply to: Image

    Have you removed the changes made using the Yellow Pencil editor as described above?

    in reply to: Columns overlapping

    Solution for this topic

    Hi @raghudivi,

     

    I hope you are well today and thank you for your question.

     

    Yes, the theme only displays featured image in the lightbox popup.

     

    You can use any of the below plugins to display images in the lightbox added in the post content.

     

    https://wordpress.org/plugins/tags/lightbox/

    https://themegrill.com/blog/wordpress-lightbox-plugins/

     

    Best regards,
    Shufflehound team

    in reply to: Image

    @Laure I am not sure why you are facing the issue.

     

    Would you mind if I log in to your site and import the Education demo content manually? If this is ok then could you please temporary share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?

    You are using older version of the Jevelin theme on your site so first please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

     

    If it still doesn’t work for you then would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?

    Now, I can see you can create or edit the pages on your site without any issue as shown in the attached screenshot.

     

    but issues from theme options did not solve

    nothing changes

    Could you please tell me exactly what theme options you are trying to change and what you want to achieve so that I can help you?

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    Solution for this topic

    It seems you are referring to the attachment as shown in the attached screenshot.

     

    You can edit that advertisement by editing the sidebar widget as shown in the second attached screenshot.

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    I logged into your site and saw you had set WPBakery page builder header to your site home page so I changed it to Default as shown in the attached screenshot and the site title started displaying.

     

    Could you please confirm it?

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    Could you please contact your web host and ask to set PHP version to 7.2 from 7.3.10 that you are currently using on your site?

    The ‘Body’ item is configured as a category exactly the same as the other categories in the mega menu. I’ve attached a screenshot.

    Could you please click on its settings and share the screenshot of what you have configured there?

    Regarding the admin access, I’ve added more info at the private information field.

    It’s Ok. No issue.

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    Hi @amir.caspi,

     

    I hope you are well today and thank you for your question.

     

    Could you please share with me the screenshot of the body mega menu item that you have configured?

     

    Also, would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?

     

    Best regards,
    Shufflehound team

    Hi @Creaze,

     

    I hope you are well today and thank you for your question.

     

    You can install the demo content on your site as described on the below page.

     

    https://support.shufflehound.com/installing-demo/

     

    Best regards,
    Shufflehound team

    in reply to: Demo Import JevelinDMA

    Hi @supermegalino,

     

    I hope you are well today and thank you for your question.

     

    You can resolve this issue by deleting and reinstalling the theme as described in the below topic.

     

    https://support.shufflehound.com/forums/topic/fatal-error/#post-27883

     

    Best regards,
    Shufflehound team

Viewing 20 posts - 8,321 through 8,340 (of 26,111 total)