Forum Replies Created
You are most welcome here 🙂
Solution for this topic
We have added a new option in the About Us widget to select image size as shown in the attached screenshot. It is implemented in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
Solution for this topic
The issue is resolved in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
Another issue is resolved in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
The issue is resolved in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
Solution for this topic
The feature request is implemented in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
The issue is resolved in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
Then would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
Hi @Antoinette,
I hope you are well today and thank you for your question.
Yes, you can add About Us widget in any widget area where you want to display it as shown in the attached screenshot and then configure its settings.
Best regards,
Shufflehound teamI can see it is displaying now as shown in the attached screenshot.
Please test it clearing your browser cache.
You are most welcome here 🙂
Hi @siminator,
I hope you are well today and thank you for your questions.
What is the optimal size of images to be uploaded into a library and then used for a featured image in blog posts?
It is different for various thumbnails as listed below.
Normal thumbnails – 660px X 420px
Portrait thumbnails – 420px X 660px
Square thumbnails -660px XÂ 660px
Landscape large thumbnails – 1200px X 675px
So you can set larger thumbnails size 1200px X 675px
As I can see in demo theme, some images within blog posts have been distorted. I suppose this is because of a wrong image size or am I wrong?
Yes, it is because of the wrong image size.
Best regards,
Shufflehound teamHi @Gary_Kelly,
I hope you are well today and thank you for your question.
Could you please share me the page URL from your site where it is happening so that I can troubleshoot it?
Also, would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
Best regards,
Shufflehound teamHi @vincent,
I hope you are well today and thank you for your question.
Please clear and temporarily deactivate the Cache that you are using on your shared site so that I can troubleshoot it.
Best regards,
Shufflehound teamSolution for this topic
As said above, the image is already aligned so it is not possible to align it again.
You have to either remove the border-radius or resize the images.
You are most welcome here 🙂
You are most welcome here 🙂
Solution for this topic
I could confirm the issue on your shared site.
Could you please try disabling the Jetpack Image Lazy loading option on your site?
You are most welcome here 🙂
Hi @iancdma,
I hope you are well today and thank you for your question.
You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
header.primary-mobile { height: auto !important; }Best regards,
Shufflehound team
