Forum Replies Created
Solution for this topic
Could you please try disabling Lazy Loading option of it as shown in the attached screenshot?
Please try clearing Endurance Page Cache that you are using on your site.
Also, would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
Solution for this topic
I logged into your site and saw the product reviews was not enabled in the WooCommerce settings which are required to display so I enabled it as shown in the attached screenshot and it is displaying now.
Could you please confirm it?
You are always welcome here 🙂
Hi Jan,
I hope you are well today and thank you for your question.
Could you please share me the page URL from your site where it is not displaying so that I can troubleshoot it?
Best regards,
Shufflehound teamPlease clear and temporarily deactivate the Atutomptize and WP Fastest Cache that you are using on your shared site so that I can troubleshoot it.
Does this mean that the lists can be build only in premium version of the plugin?
No
Still, can you tell me exactly how to edit the subscribe box as seen on the screenshot 1? I do not see it mailchimp for WP plugin, therefore I can’t edit it.
Please refer the information provided in the below page to create the subscribe box and use its shortcode.
Currently, there isn’t any option to resolve it but I have created a feature request for it so that the option will be implemented in the future version of the theme to make it work with Read More tag.
I logged into your site and saw this is happening because of the Read More tag you have added in the content as shown in the attached screenshot, therefore, it only counts the words added before Read More rag.
Solution for this topic
Hi Jan,
I hope you are well today and thank you for your questions.
How can I edit the subscribe box under the first 3 posts? – see the screenshot 1
How can I actually create the subscribe boxes which are available in your theme? – https://gillion.shufflehound.com/elements/subscribe/
You can edit and create them using the below plugin and use its shortcode in the text box content element of the page builder.
https://wordpress.org/plugins/mailchimp-for-wp/
How can I writte the headline of my blog posts in bold? – see the screenshot 2
You can achieve this either using strong tag or b tag in the post titles as described in the below topic.
https://support.shufflehound.com/forums/topic/the-strong-bold-parte-of-the-title-how-is-it-done/
I cant open more than just a 1 and the last 15th page with my blog posts / recipes. each time I open it there is an error – see screenshot 3
Could you please share me the page URL from your site where it is not displaying so that I can troubleshoot it?
Best regards,
Shufflehound teamYou are most welcome here 🙂
Hi @cdavidock,
I hope you are well today and thank you for your question.
There isn’t any setting for it but you can try achieving it using the below plugins.
https://wordpress.org/plugins/counter-number-showcase/
https://wordpress.org/plugins/everest-counter-lite/
https://wordpress.org/plugins/tags/counter/
Best regards,
Shufflehound teamHi @hbowman,
Sorry to hear of the problem you are having.
I have tested it on my test site and it’s working fine for me using the latest version of Jevelin theme.
Please make sure that you have activated the theme required plugins such as Unyson plugin.
Could you please share me your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @daptee,
I hope you are well today and thank you for your question.
I could confirm the issue on your shared site but it is working fine on my test site.
Please try updating the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
Best regards,
Shufflehound teamYour shared site credentials are not working for me so please make sure that you have shared valid and correct credentials.
The images are already aligned but we can’t display whole image due to border radius.
You can remove the border radius by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container .sh-recent-posts-widgets-item-thumb .sh-ratio, #page-container .sh-recent-posts-widgets-item-thumb { border-radius: 0; }Which browser are you using?
Could you please test it using a different browser?
Solution for this topic
I logged into your site and saw this was happening because you had added the #/ in the links as displayed in the attached screenshot which I removed now and it started working fine.
Could you please confirm it?
The theme doesn’t have any PHP version requirement but the WordPress itself needs PHP version 7.3 or greater as described in the below page so you have to make sure to use that version.
You are most welcome here 🙂
