Forum Replies Created
Hi @Good0guy,
I hope you are well today and thank you for your question.
Does this only happen when you translate your site?
Could you please share me the page URL from your site where it is displaying so that I can help you?
Best regards,
Shufflehound teamHi @zelldi,
I hope you are well today and thank you for your question.
I don’t see it on your shared site as shown in the attached screenshot.
Which browser are you using?
Could you please try using a different browser and clearing the cache that you are using on your site?
Best regards,
Shufflehound teamI could confirm the issue on my test site, therefore, notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
Hi Simon,
I hope you are well today and thank you for your questions.
You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
@media (max-width:1252px){ #page-container .sh-pricing-top .sh-table-cell { word-break: break-word; } #page-container .sh-pricing-top { min-height: 275px; } }Best regards,
Shufflehound team@guillaume_oriol You gave been replied in your new topic so you don’t need to post here.
Hi @guillaume_oriol,
I hope you are well today and thank you for your question.
Could you please share me the page URL from your site where it is displaying so that I can help you?
Best regards,
Shufflehound teamHi @edubelotti,
I hope you are well today and thank you for your question.
Please make sure that you have enabled it in the theme settings as shown in the attached screenshots.
Best regards,
Shufflehound teamHi @janice9115,
I hope you are well today and thank you for your question.
Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
Also please try clearing and temporarily disabling the WP-Super-Cache plugin that you are using on your site.
Best regards,
Shufflehound teamHi @Benjam1n,
I hope you are well today and thank you for your question.
It is a titlebar that you can disable from the theme settings as shown in the attached screenshot.
Best regards,
Shufflehound teamHi @nogravityrocks,
I hope you are well today and thank you for your question.
I have tested it on my test site and it’s working fine for me using latest version of Jevelin theme.
Please try resolving the issue as described in the following topics.
https://support.shufflehound.com/forums/topic/google-maps-error-forbidden/
https://support.shufflehound.com/forums/topic/error-forbidden-even-i-deactivate-all-plugins/
https://support.shufflehound.com/forums/topic/page-builder-unyson-errors/
https://support.shufflehound.com/forums/topic/error-forbidden-for-content-elements/
Best regards,
Shufflehound teamI can see the issue has occurred again now.
I think it is happening because of the combination of custom code and cache that you are using on your site.
So please remove custom code and cache on your site or if it is not possible on your live site then please do the same on your site development site and share me the site URL.
Regarding the white space issue I have replied to your below topic so let’s resolve it there.
It is displaying fine for me.
Which browser are you using?
Could you please try using a different browser and clearing your browser cache?
Are you zooming in or out on the browser when testing it?
Please contact the plugin support to resolve the login page issue.
Hi @eliz1459,
I hope you are well today and thank you for your question.
You are using the plugin bundled with the theme therefore you are not direct customer of that plugin and cannot update that plugin until you purchase it.
Please find more information about it on the following page.
https://wpbakery.atlassian.net/wiki/spaces/VC/pages/524313/Update
We update the plugin with every new theme version. In this case you can just delete old plugin version and reinstall latest plugin version bundled with theme from Appearance -> Install Plugins
Best regards,
Shufflehound teamAs asked above please tell us have you imported the salon demo content on your site or have you created the content manually?
Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
Also if possible could you please share me the screenshot of the issue?
I can see you are still using some type of cache on your site so please try disabling it.
Also please share me the screenshot of the issue.
You are most welcome here 🙂
Solution for this topic
Hi Marko,
I hope you are well today and thank you for your question.
You can remove it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.post-meta-content a.post-comments, .post-meta-content span.post-views { display: none !important; }Best regards,
Shufflehound teamHi @prismavista,
I hope you are well today and thank you for your question.
Please try clearing and temporarily disabling the W3 Total Cache and any other Cache that you are using on your site.
Also, please make sure that you are using below latest version of the theme.
Best regards,
Shufflehound team
