Forum Replies Created
Awesome great to see you got the culprit plugin found.
Please advise if you have more questions.
Have a fantastic day!
Hi @fillinthe,
I hope you are well today and thank you for your question.
I can see the issue on your shared site.
This can be child theme issue used on your site so to confirm it just temporary use the Jevelin theme on your site. If everything works fine then it’s your site child theme issue.
Also, this can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound teamYou are most welcome here 🙂
No there isn’t an option to achieve this.
You can try achieving this using Yellow Pencil editor as described in the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
HI @alfred,
Sorry to hear of the problem you are having.
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Also, can you please try temporary enabling WP_DEBUG mode? To do this, just go to wp-config.php include this:
define('WP_DEBUG',true);You might already have a line for WP_DEBUG, so just make sure it’s set to true.
Let me know what errors if any you are getting when you face this issue.
Best regards,
Shufflehound teamThese shared credentials worked for me and I updated the theme on your site.
Please confirm it.
Do you know facebook?
How the Facebook sharing works without adding any of your Facebook account details?
Because to share on facebook the user who is sharing needs account and it has nothing to do with your account.
The same thing works for the whatsApp and I am sure you understood it now but if not then please just one time try sharing the post from your site in your mobile on whatsApp.
Hi @aparsa,
I hope you are well today and thank you for your question.
It seems you are doing something wrong causing this error so please try editing the file using FTP or cPwnl file manager of your site.
Best regards,
Shufflehound teamHi @daptee,
I hope you are well today and thank you for your question.
To achieve this, you have to develop custom code in the child theme of Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamHi @alinajenon,
I hope you are well today and thank you for your question.
Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
Best regards,
Shufflehound teamNo, currently there isn’t any update but we will notify you here after updating the theme.
Do you want to add the section on your site as displayed in the attached screenshot that you are referring as an overlay?
You are most welcome here 🙂
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Ok. Marked the topic as resolved.
Please try resaving your site permalink settings in your site admin area on the below path.
Admin Area -> Settings -> Permalinks
If it still doesn’t work then also try resetting your site htaccess file as described in the following pages.
https://bordercrossingmedia.com/2009/01/how-to-restore-your-wordpress-htaccess-file/
https://www.webhostinghero.com/restore-damaged-htaccess-file-wordpress/
