Forum Replies Created
You can choose in the Gallery settings how many images to display per row as shown in the attached screenshot.
Hi @kenny,
I hope you are well today and thank you for your question.
Could you please share me the page URL from your site where it is displaying so that I can help you?
Best regards,
Shufflehound teamIts HTML code is in the below theme file.
/gillion/content-format-gallery.php
And CSS code is in the below theme file on line number 6280
/gillion/style.css
You can also inspect those elements in the browser as described in the below pages.
https://www.lifewire.com/get-inspect-element-tool-for-browser-756549
https://developers.google.com/web/tools/chrome-devtools/inspect-styles/
Solution for this topic
Have you tried contacting instabuilder support to resolve it?
You can try fixing the width issue by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
body .ib2-section-el.container { width: auto !important; max-width: 792px !important; }I need to access your site to troubleshoot the issue so could you please share it?
I need to access your site to troubleshoot the issue.
I have tested it on multiple browsers and systems but still getting the same issue as displayed in the below video.
https://drive.google.com/file/d/1m_7lsirRJ2gbbl_ZkvX0K3WwMQk4HC6O/view
Please troubleshoot the issue by contacting your web host and make the site accessible.
Do you have any other site?
If yes then please also share its URL so that I can test whether your all sites are the inaccessible or specific site.
We have already told you that we have developed two themes ( Jevelin & Gillion ) and we took permission from the user whether he wants to completely remove the copyrights or just make it invisible by providing two options as displayed in the above shared screenshot.
But unfortunately, we only did it for the Jevelin theme and missed to implement it for the Gillion theme which we realized when you notify us here and we thanked you for notifying us and we assure you that we will implement this feature in the future version of the theme.
I can see the facebook is working for me as shown in the attached screenshot.
Have you hovered over the facebook widget to see it?
Also, please make sure that you have configured the twitter settings correctly.
We have already explained to you the reason and tried our best to help you but you are not willing to cooperate.
FYI, please note this type of language is not permitted to use in this forum so please take this as a reminder before we take an action on these types of replies.
Hi @iancdma,
I hope you are well today and thank you for your question.
Have you tried using portfolio content elements to display it as shown in the attached screenshots?
Best regards,
Shufflehound teamYou are most welcome here 🙂
Hi @emailjohna,
Sorry to hear of the problem you are having.
We are updating the plugin and will update you here.
In the meanwhile, don’t activate the plugin on your site or do not install it.
Best regards,
Shufflehound teamSolution for this topic
Hi Myles,
I hope you are well today and thank you for your question.
You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container .cool-timeline-wrapper { margin-top: 0; } #page-container .cool-timeline-wrapper .cool-timeline { padding-top: 0; }Best regards,
Shufflehound teamYou can use the WP Rocket plugin, just make sure to clear its cache after making changes on your site.
You can also contact the WP Rocket plugin support to configure it correctly.
Please, temporary use any default WordPress theme such as Twenty Seventeen theme and activate the WordPress Shortcodes extension then again reactivate the Jevelin theme.
Solution for this topic
I logged into your site and saw in the Social Counter widget for the “Facebook Page ID” field you had not entered correct ID or slug as described below which I did and it started working fine.
ID Facebook page. Must be the numeric ID or your page slug.
You can find this data clicking to edit your page on Facebook.
The URL will be similar to this:https://www.facebook.com/pages/edit/?id=464751807014499 or https://www.facebook.com/ShufflehoundCould you please check it?
Hi @PeterMichaelNM,
I hope you are well today and thank you for your question.
I can see the only width is changed in your shared screenshots.
Is this the only problem you are referring to?
Have you tried contacting instabuilder support to resolve it?
Could you please share me the page URL from your site where it is not displaying correctly so that I can troubleshoot it?
Best regards,
Shufflehound teamWe have already described above what we meant and also told you that it will be implemented in the future version of the theme.
In the meanwhile, you can remove the code by editing the below theme file on line number 30
/gillion/inc/templates/footer-copyrights.php
We will do it in the future version of the theme.
Currently, you can change the widget in the child theme by copying the whole directory /gillion/inc/widgets/social-counter/ into the child theme with the same directory structure.
Then in the below widget file, change the functions name from get_template_directory to get_stylesheet_directory on line number 172.
/gillion/inc/widgets/social-counter/class-widget-social-counter.php
It is not a normal sidebar but a widgetized sidebar element of WPBakery page builder as shown in the attached screenshot.
