Forum Replies Created
Hi Jenny,
I hope you are well today and thank you for your question.
Could you please share me the screenshot of the screen where you have configured the tags so that I can help you?
Please try using tag slug instead of tag name.
Best regards,
Shufflehound teamHi @spfskyline,
I hope you are well today and thank you for your question.
To achieve this, you have to develop custom code in the child theme of Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamHi Loeiz,
I hope you are well today and thank you for your question.
Please try regenerating thumbnails on your site using the below plugin.
https://wordpress.org/plugins/force-regenerate-thumbnails/
If it doesn’t resolve then add the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.sh-portfolio-single-related img.sh-portfolio-img { width: auto; }Best regards,
Shufflehound teamYou can see in the attached screenshot that it is working fine for me so it is not a theme issue but either your browser or the user account issue.
Have you tried logging out from your site and then using the same user account that you have shared in this topic to log into your site?
Why the Translate Site link in the admin bar is only displaying for you and not me?
Solution for this topic
You can disable it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#lightcase-info #lightcase-title { display: none; }1. as for now, there is no option to add links into alert boxes, can this function be requested for the future?
Yes, we have added this in the feature request link so that It will be implemented in the future version of the theme.
2. I am also wondering if the theme allows some improvements for mobile version of the site.
- increase the width of the content
- change the font size on mobile
- align the icon in alert boxes so its aligned within the text – the content does not shrink that way
You can try achieving this using Yellow Pencil editor as described in the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
You are most welcome here 🙂
You are most welcome here 🙂
Please try clearing your browser cache or using different browser.
I logged into your site and confirmed the Accordion expansion issue therefore I have also notified this to the theme developer to be fixed.
the color from an alert box changes if one alert box within the post has custom styling
It seems this is happening because you have created alert boxes by copying them instead of creating them new so please create each alert box new as shown in the attached screenshots.
Solution for this topic
I can see in your shared error message that the schema-app-structured-data-for-schemaorg plugin used on your site is causing the issue so could you please test it disabling the plugin?
That is a reload button which reloads the page and does not redirect user to home page.
If you have added the homepage link in your site menu then users can use it to go to home page.
If you want to change the Reload button to home page then you have to make changes in the theme 404.php file by editing it in the child theme.
The Unyson plugins are enabled and that UI still does not appear. Please login and address this issue.
I logged into your site and saw the UI appears on your site as shown in the attached screenshot.
Please advise.
Your theme advertises that its forms are compatible with MailChimp, so being that that’s not the case, you’re false advertising.
That form is created by contact form 7 content element and not contact form content element.
To use contact form 7 content element, please install Contact Form 7 plugin on your site and create form in it then use the contact form 7 content element in the page and configure it as shown in the second attached screenshot.
Then install Mailchimp for WordPress plugin and integrate it with contact form 7.
Hi Amy,
I hope you are well today and thank you for your question.
Could you please try removing the target attribute on it?
Also, could you please share me the page URL from your site where it is not working correctly so that I can troubleshoot it?
Best regards,
Shufflehound teamHi Ricardo,
I hope you are well today and thank you for your question.
I am not sure which link you are referring to so could you please describe it a bit more in detail by sharing the screenshot of it so that I can help you?
Best regards,
Shufflehound teamHi @hill,
I hope you are well today and thank you for your question.
Could you please share me your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @Clementine974,
I hope you are well today and thank you for your question.
You can change it by translating the theme as described in the below page.
https://support.shufflehound.com/theme-translation/
Best regards,
Shufflehound teamWould you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
Hi @sajeevpaul,
I hope you are well today and thank you for your question.
The Creative Agency is not a template but a demo created using Jevelin theme and you can import this Creative Agency demo content as shown in the attached screenshot and described in the below page.
https://support.shufflehound.com/installing-demo/
Best regards,
Shufflehound teamI’m getting an error when I try to install that theme:
“Template is missing. Standalone themes need to have a
index.phptemplate file. Child themes need to have a Template header in thestyle.cssstylesheet.”Are you installing the above shared theme or the theme downloaded from themeforest?
If you are installing the theme downloaded from themeforest then please install it as described in the below page.
https://support.shufflehound.com/how-to-fix-the-theme-is-missing-the-style-css-stylesheet/
Also – will I lose my style modifications or theme customization if I install the new theme?
No, you won’t lose it If you have not made changes in the theme files.
