Forum Replies Created
The issue is resolved in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
The issue is resolved in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
The issue is resolved in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
The issue is resolved in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
The issue is resolved in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
Solution for this topic
I changed the above shared CSS code on your site as following and it started working now.
Could you please confirm it?
#page-container .primary-mobile-light .sh-header-mobile:not(.sh-sticky-mobile-header-active) .c-hamburger:not(.is-active) span, #page-container .primary-mobile-light .sh-header-mobile:not(.sh-sticky-mobile-header-active) .c-hamburger span:before, #page-container .primary-mobile-light .sh-header-mobile:not(.sh-sticky-mobile-header-active) .c-hamburger span:after { background-color: #545454 !important; }Hi @arculus,
I hope you are well today and thank you for your question.
This is our 3rd attempt to post this issue. Why are you deleting our tickets?
Nobody is deleting your ticket.
Why do you think so?
You can see all of your tickets in your below forum profile.
https://support.shufflehound.com/forums/users/arculus/topics/
Can you help me setup the mailchimp form? I have a mailchimp account and the API key, but how do I setup the mailing list on the front page? The form on the front page should connect to our MailChimp mailing list, but it’s not clear how to configure it.
It is not a theme related question so please contact the mailchimp support to configure it.
We are unable to change the background in “Customize.” I have the background (from an earlier ticket), can you please assist with loading it?
https://support.shufflehound.com/wp-content/uploads/2019/03/email-privacy-reinvented.jpg
It is already set on your site and you can see it by visiting any of your post page such as “Hello world!”.
Best regards,
Shufflehound teamSolution for this topic
Hi @empowershop,
I hope you are well today and thank you for your question.
It is created using “WooCommerce Categories” content element of Unyson plugin using the Unyson page builder as shown in the attached screenshot.
Best regards,
Shufflehound teamHi @cheeks,
I hope you are well today and thank you for your question.
You can transfer ownership of theme from ThemeForest where you have purchased the license of the theme so please contact ThemeForest support to achieve this.
Best regards,
Shufflehound teamHi John,
I hope you are well today and thank you for your question.
The widget is a part of the theme so you can only use the widgets of the theme that is activated on your site.
To use a widget from another theme, you have to develop custom code in the child theme of Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamHi Jennifer,
I hope you are well today and thank you for your question.
Please make sure you are using latest version of PHP on your server by referring the information provided in the following pages.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpCan you please try temporary enabling WP_DEBUG mode? To do this, just go to wp-config.php include this:
define('WP_DEBUG',true);You might already have a line for WP_DEBUG, so just make sure it’s set to true.
Let me know what errors if any you are getting when you face this issue.
Best regards,
Shufflehound teamHi Mark,
I hope you are well today and thank you for your question.
It is not displaying on white background because it has white color.
You can change its color and display it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.primary-mobile-light .sh-header-mobile:not(.sh-sticky-mobile-header-active) .c-hamburger:not(.is-active) span, .primary-mobile-light .sh-header-mobile:not(.sh-sticky-mobile-header-active) .c-hamburger span:before, .primary-mobile-light .sh-header-mobile:not(.sh-sticky-mobile-header-active) .c-hamburger span:after { background-color: #545454 !important; }Best regards,
Shufflehound teamHi @speciaali,
I hope you are well today and thank you for your question.
I visited the portfolio page on your shared site and saw it is a responsive as shown in the attached screenshot.
Could you please tell me exactly where you are getting an issue by sharing the screenshot of it so that I can help you?
Best regards,
Shufflehound teamThis can be due to the custom CSS code that you have used on your site.
Please remove all the custom CSS code that you have added in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
Also, it seems you have used custom CSS code on your site generated by Yellow Pencil editor so please try removing the CSS from your site as described in the below pages.
https://yellowpencil.waspthemes.com/docs/managing-changes-on-entire-website/
https://yellowpencil.waspthemes.com/docs/managing-the-element-styles/You are most welcome here 🙂
Awesome great to see you got that fixed.
Please advise if you have more questions.
Have a fantastic day!
Hi @opengreenarq,
Thank you for your question.
You can try using the plugin shared in your below topic.
https://support.shufflehound.com/forums/topic/newsletter-integration-template-plugins/#post-43575
Best regards,
Shufflehound teamI hope you are well today and thank you for your question.
I visited your shared site and it is displaying fine for me as shown in the attached screenshot.
Is it started working fine for you?
Best regards,
Shufflehound teamHi @opengreenarq,
I hope you are well today and thank you for your question.
You can try achieving this by using any of the below plugins.
https://wordpress.org/plugins/mailchimp-for-wp/
https://wordpress.org/plugins/newsletter/
https://wordpress.org/plugins/wysija-newsletters/
https://winningwp.com/best-newsletter-plugins-for-wordpress/
Best regards,
Shufflehound teamHi @ebo888,
I hope you are well today and thank you for your question.
Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
If still the issue persists then please add the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container .vc_row:after { display: none; }Best regards,
Shufflehound team
