Forum Replies Created
I hope you are well today and thank you for your questions.
data tables on the site are not scrollable horizontally
I got a notification from Google search Console stating that “content wider than screen”
It seems you have added width to the table cells causing this issue so please edit the table and remove the width that you have applied on it.
In the Gutenberg editor, I see a very narrow editing area.
It has nothing to do with the theme but how you are using the WordPress. Please refer the information provided in the below pages.
https://www.wpbeginner.com/plugins/how-to-improve-the-wordpress-distraction-free-writing-mode/
https://make.wordpress.org/support/user-manual/content/editors/distraction-free-writing/
Best regards,
Shufflehound teamPlease clear and temporary disable the W3 Total Cache that you are using on your site.
Could you please share me the screenshots of the elements to show how you have configured it?
Also would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
Sorry but as I don’t understand the language used on your site so it is taking time to understand & resolve the issues.
Hi @charkh,
Thank you for your question.
To translate WooCommerce plugin text, please contact WooCommerce plugin support.
Best regards,
Shufflehound teamThe issue will be fixed ASAP but currently, we don’t have exact timeline for it.
In the meanwhile you can try resolving the issue by using the attached modified child theme of Jevelin theme.
The shared posts are not accessible for me and when I try t visit them then it gets redirected to your site homepage.
Please advise.
This can be child theme issue used on your site so to confirm it just temporary use the Gillion theme on your site. If everything works fine then it’s your site child theme issue.
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
I visited all the three topics that you have created but didn’t find anywhere your site login details so could you please share it here?
You can try making it work by adding ID to the section displayed above the current section as shown in the attached screenshot.
I could confirm the issue on my test site therefore notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
In the meanwhile you can try resolving the issue by using the attached modified child theme of Jevelin theme.
Solution for this topic
Hi @NewEyeCo,
I hope you are well today and thank you for your question.
You have to adjust it for phone by using Yellow Pencil editor in responsive mode as described in the below page.
https://waspthemes.com/yellow-pencil/documentation/#responsive-tool
Best regards,
Shufflehound teamHi @Lonartorg,
I hope you are well today and thank you for your question.
You are using older version of theme on your shared site so please update it to the below latest version as described in this page https://support.shufflehound.com/updating-theme/
Best regards,
Shufflehound teamSolution for this topic
Hi @Lonartorg,
I hope you are well today and thank you for your question.
Yes the Jevelin theme is compatible with latest WordPress version.
The WordPress 5.0 came with Gutenberg editor as a default editor so to retain the content of old pages, you have to switch from Gutenberg editor to old editor using classic editor as described in the below pages.
https://wordpress.org/plugins/classic-editor/
https://gogutenberg.com/disable-gutenberg/
Best regards,
Shufflehound teamI understood your issues but couldn’t reproduce it using iPad simulator.
Please make sure you are using latest version of browser and below latest version of theme.
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Are you having the same issue on iPad for the below theme demo site?
Ok.
Please advise if you have more questions.
Have a fantastic day!
Solution for this topic
You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
body.page-id-1767 .sh-header.sh-sticky-header-active { position: relative !important; }I have notified forum admin to remove shared screenshot from this topic.
I don’t see blue menu color on your shared site as shown in the attached screenshot.
Please advise.
Hi @NewEyeCo,
I hope you are well today and thank you for your question.
I don’t understand your issue properly by referring your shared screenshot so could you please share me the only screenshot of the issue and not what is working on your site?
Best regards,
Shufflehound teamHi @RoseH83,
Thank you for your question.
Could you please share me the screenshot of the issue and your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @RoseH83,
I hope you are well today and thank you for your question.
This seems happening because of custom CSS properties applied on column as displayed in the attached screenshot so please remove it by editing the page using visual page builder.
Best regards,
Shufflehound teamHi @Rubeco20,
I hope you are well today and thank you for your question.
I don’t see any fixed header on your shared site as shown in the attached screenshot.
Please advise.
Best regards,
Shufflehound teamYou can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container .sh-header-mobile-dropdown { background-color: #000 !important; }
