Forum Replies Created
Hi @anniepoo,
I hope you are well today and thank you for your question.
You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.primary-desktop .header-logo img { display: none; }Best regards,
Shufflehound teamHi Alex,
I hope you are well today and thank you for your question.
Could you please share me your site URL where it’s happening so that I can troubleshoot it?
Also please make sure you have activated all theme required plugins.
Best regards,
Shufflehound teamHi Sofia,
I hope you are well today and thank you for your question.
I don’t see the issue visiting your site on mobile.
Could you please tell me which browser and browser version you are using?
Also please try using a different browser.
Best regards,
Shufflehound teamPlease clear and temporarily disable the W3 Total Cache that you are using on your site so that I can troubleshoot it.
Thank you for sharing site credentials.
Could you please also tell me which demo you are trying to import and which pages are missing in it which exist on the below demo site?
Hi – when I purchased the theme, one of the main selling factors was the large clear homepage pictures. How do I load that?
Could you please share tell me which homepage picture you are talking about by sharing its screenshot and page URL?
I could confirm the issue on my test site using visual page builder Google map element therefore notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
In the meanwhile you can use another Google map element as displayed in the attached screenshot.
The cURL error displayed in your shared screenshot is related to your localhost server so please resolve it or reinstall the server.
You can change its style using Yellow Pencil editor as described in the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
@cmjohnston8 Does it work fine for you using the classic editor as described above?
Have you updated the Jevelin theme to the latest on your site?
Ok we are testing on the older version.
Hi @danielrizk,
I hope you are well today and thank you for your question.
To achieve this, you have to develop custom code in the child theme of Gillion theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here.
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamHi @ask,
I hope you are well today and thank you for your question.
I could confirm the issue on my test site therefore notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
In the meanwhile you can try resolving the issue by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.comment-form div:nth-of-type(3) label span { display: none; }Best regards,
Shufflehound teamHi @poojamitra88,
I hope you are well today and thank you for your question.
You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container .sh-header-4 .sh-nav-container { padding-top: 0; padding-bottom: 0; }Best regards,
Shufflehound teamI hope you are well today and thank you for your question.
I visited your shared page but it is displaying me 404 error page.
Could you please tell me how you have created the contact us page and also share me the screenshot of its content from admin area so that I can help you?
Best regards,
Shufflehound teamHi @patrickruhle,
I hope you are well today and thank you for your question.
Could you please share me your site URL where it’s happening?
Also please try regenerating thumbnails on your site using the below plugin.
https://wordpress.org/plugins/force-regenerate-thumbnails/
Best regards,
Shufflehound teamI have installed All required plugins, however, is there any other required plugin for activation?
If you have installed Unyson plugin then the theme settings should work but if you are still getting the issue with it then Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
Also please make sure you are using latest version of PHP on your server by referring the information provided in the following pages.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpChild theme is must to install and activate ?
Not must but recommended as described in the below page.
http://freewptp.com/why-and-how-to-create-wordpress-child-theme/
Have you updated the Jevelin theme to the latest on your site?
Could you please share me the screenshot of the error that you are getting?
