Forum Replies Created
As requested above Could you please share me the page URL from your site where it is not displaying so that I can troubleshoot it?
You can only design pages or posts using Visual Page Builder and not portfolio post types.
For the portfolio post types, you can choose any of the predefined Portfolio Layout in its page settings as shown in the attached screenshot.
You can resolve the 500 internal server error as described in the following page.
http://freewptp.com/fix-wordpress-issue-internal-server-error/
You don’t need to Activate the Envato Market plugin if you update the theme yourself to the below latest version as described here https://support.shufflehound.com/updating-theme/
Hi @WendyM,
I hope you are well today and thank you for your question.
The blue color is a part of the background image set to that section which you can change by editing the section as shown in the attached screenshots.
Best regards,
Shufflehound teamYou are most welcome here 🙂
Hi Ced,
I hope you are well today and thank you for your question.
Sure we can help.
Could you please tell me exactly what is not displaying correctly on iPad visiting your site by sharing a screenshot of it if possible?
Best regards,
Shufflehound teamHi @fee_hasan,
Sorry to hear of the problem you are having.
Which IE browser version are you using?
Please make sure that you are using below latest version of theme.
Does the same issue occur for you If you face below theme demo site on IE browser?
https://jevelin.shufflehound.com/
Best regards,
Shufflehound teamHi @appetitte,
I hope you are well today and thank you for your question.
The unsyon shortcode button displays fine for me on my test site using latest version of theme as displayed in the attached screenshot.
Please make sure you have activated Unyson plugin on your site.
If it still doesn’t display for you then would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able to see it.”?
Best regards,
Shufflehound teamHi @marko,
I hope you are well today and thank you for your question.
I also don’t have any way to know what might have happened on your site but you have granted your site admin area access to anybody then please ask him whether he has changed anything.
Please clear the batcache that you are using on your site and update the theme to the below latest version as described here https://support.shufflehound.com/updating-theme/
Please make sure you have enabled theme required unyson plugin and its extension.
If you have backup of your site then you can restore it orelse you have to reconfigure your site.
Best regards,
Shufflehound teamHi @peterchurch1,
I hope you are well today and thank you for your question.
Currently, there isn’t any option to control it so you have to develop custom code to achieve it.
Best regards,
Shufflehound teamHi @daptee,
I hope you are well today and thank you for your question.
You can change it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
body #page-container .container { padding-left: 25px!important; padding-right: 25px!important; overflow: hidden; } .rev_slider_wrapper { max-width: 100% !important; left: 0 !important; }Best regards,
Shufflehound teamHi @nextgenmrkt,
I hope you are well today and thank you for your question.
I was wondering if you could help me remove this section on each page.
It is a titlebar that you can disable in the theme settings as shown in the attached screenshot.
Also, I am having troubles with the style sheet. It is not letting me change the color of my links. Could you help me with that as well? Thank you.
You can change color of links from theme styling settings as displayed in the second & third attached screenshots.
Best regards,
Shufflehound teamHi @AndreSiqueira,
Thank you for your question.
I have tested it on my test site and it’s working fine for me using below latest version of Jevelin theme as displayed in the attached screenshot.
Please make sure you are using latest verison of theme.
Could you please share me the page URL from your site where it is not displaying so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @AndreSiqueira,
I hope you are well today and thank you for your question.
You can change it either by translating it as described here https://support.shufflehound.com/theme-translation/ or using any of the following plugins to change it.
https://wordpress.org/plugins/say-what/
https://wordpress.org/plugins/real-time-find-and-replace/
Best regards,
Shufflehound teamTo show blog posts from subcategories you need to list the slug of the sub-categories.
I understood the issue now but this only occurs when you click on the image location where the links icons displays.
If you click on any other part of the image then it displays overlay and then you can click on link icon to visit portfolio page.
I understand that users don’t know link icon location in advance so I have notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
This is happening because of the below custom CSS code that you are using on your generated by Yellow Pencil editor plugin.
.sh-header .sh-table .sh-standard-logo { display: inline-block; min-height: 85px; position: relative; top: -9px; left: 0px; }To resolve the issue please remove the above CSS code on your site or just use below custom CSS code that will overwrite above CSS code.
.sh-sticky-header-active .sh-table .sh-standard-logo { display: none; }It displays Article for me on blog post page here https://www.sgpano.com/articles/how-to-fully-enjoy-a-virtual-tour-of-the-property-you-like-in-singapore/
Please advise.
ok
Please advise if you have more questions.
You are most welcome here 🙂
