Forum Replies Created
You are most welcome here 🙂
I could confirm the issue on your shared site.
Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able to see it.”?
I can see Javascript error is occurring on your site causing this issue as shown in the attached screenshot.
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any or use following plugin to check it.
Solution for this topic
Hi @dianazahe,
I hope you are well today and thank you for your question.
You can achieve it by developing custom CSS code or using Yellow Pencil editor as described in the following page.
https://support.shufflehound.com/how-to-change-almost-any-element/
Best regards,
Shufflehound teamHi Ernie,
Sorry to hear of the problem you are having.
I have tested it on my test site and it’s working fine for me using latest version of Gillion theme.
You can resolve 403 Forbidden error as described in the following page.
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/
https://www.elegantthemes.com/blog/tips-tricks/how-to-fix-403-forbidden-error-in-wordpress
Also would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able to see it.”?
Best regards,
Shufflehound teamYou are most welcome here 🙂
It comes with the theme and you can install it as described in the following page.
Thank you for sharing the site credentials.
I logged into your site but didn’t find any issue.
Could you please grant shared user access to theme editor so that I can troubleshoot in child theme code?
Solution for this topic
Ok I understood it now.
The WordPress doesn’t provide that option but you can achieve it using below plugin.
https://wordpress.org/plugins/revisionize/
https://www.wpbeginner.com/plugins/how-to-properly-update-live-published-posts-in-wordpress/
To help us keep support thread separates could you please create new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.
If you want to you can also add reference of this thread in your newly created thread.
We would be more than happy to help you on your new thread.
1) On the homepage, how can I remove this white space?
https://monosnap.com/file/ztgxZxZAWdoKRDuI3C8lfEU9F46NuJ
It’s not the menu, but it’s also can’t be edited in WPBakery
It is displayed by CSS code that you can removet by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.home #wrapper > .sh-page-layout-default { padding-top: 0; }2) Further down the page in the category element, there’s a hero image that’s popped up for some reason. How can I remove this and make it look like the other two category lists?
It was displaying because of the space added in the Blog post categories which I removed as shown in the attached screenshot.
3)Â https://monosnap.com/file/1Q9lNwhXA2mHwkrMBp9UOr4ueMVBoD
how do I change the image in the newsletter banner, and remove the white space above and below the instagram widget?
You can change that image by editing the row and changing its background image as displayed in the second attached screenshot.
Please use below custom CSS code to make these spaces smaller.
.sh-footer .sh-footer-widgets { padding-top: 50px; } .sh-footer-instagram-title.sh-side-line { margin-top: 0; }Sorry to hear that but If I can be of any further assistance please ask.
I have tested it on my test site and it’s working fine for me using latest version of Gillion theme.
Please make sure you are using latest version of PHP on your server by referring the information provided in the following pages.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpYou are most welcome here 🙂
Hi @27thLetter,
I hope you are well today and thank you for your question.
You can save page in draft mode as shown in the attached screenshot.
Are you not getting that option?
Could you please share me the screenshot of the screen that you are getting?
Best regards,
Shufflehound teamIt is working fine on my test site using same shared code as shown in the attached screenshot.
After using updated code have you deleted existing widget and used new one?
Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able to see it.”?
Hi @manq211,
Sorry to hear of the problem you are having.
I don’t understand the language displayed in your shared screenshots.
Could you please try updating using below latest version of theme as described here https://support.shufflehound.com/updating-theme/
Best regards,
Shufflehound teamHi @bluebee,
Sorry to hear of the problem you are having.
Could you please try using below latest version of theme as described here https://support.shufflehound.com/updating-theme/
If it doesn’t resolve the issue then would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able to see it.”?
Best regards,
Shufflehound teamHi @supporttester,
I hope you are well today and thank you for your question.
To achieve this, you have to develop custom code in the child theme of Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamThe issue is resolved in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
I have imported Travel demo content on your site now as shown in the attached screenshot.
Could you please edit Home Travel page created on your site and configure it?
Also configure the categories by adding them to posts.
