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  • You are always welcome here 🙂

    in reply to: Cache Plugins

    You had changes the Header settings of those pages which I restored now as shown in the attached screenshot.

     

    Could you please confirm whether it displays fine for you now?

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    This plugin will link your WordPress application with all the performance optimizations provided by SiteGround and you can get more information about this plugin on the below page.

     

    https://wordpress.org/plugins/sg-cachepress/

     

    The plugin caches your site data to optimise your site performance so the changes that you make on your site doesn’t reflect immediately as the plugin displays cached site.

    I am not sure why you have installed the plugin if you don’t know anything about the plugin.

    Hi @CypherPi,

     

    Sorry to hear of the problem you are having.

     

    Please use the below facebook debugger to debug your site and try scraping your site FB data as shown in the attached screenshot.

     

    https://developers.facebook.com/tools/debug/

     

    Best regards,
    Shufflehound team

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    You are always welcome here 🙂

    Glad you managed to achieve it.

    You are most welcome here 🙂

    You had set wrong page in your site reading settings as shown in the first attached screenshot which I changed to second attached screenshot and it started displaying fine for me.

     

    Could you please confirm?

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    in reply to: Gillion theme issues

    I could not login to your site because I just get warning messages and your shared FTP details are not working for me so please make sure the FTP details are correct and working.

     

    Also please make sure that you are using below latest version of theme and activated Unyson WordPress Shortcodes extension as shown in the attached screenshot.

     


    Please login to access this file

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    Solution for this topic

    Hi @John,

     

    I hope you are well today and thank you for your question.

     

    There isn’t any specific requirement of Gillion theme so you can configure them however you want by referring the plugins documentations.

     

    Best regards,
    Shufflehound team

    in reply to: Cache Plugins

    Solution for this topic

    Hi @przyzielonymstole,

     

    Thank you for your question.

     

    You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    @media (min-width: 1025px){
    .page-id-4703 #sidebar.sidebar-right {
        top: 220px;
    }
    }

     

    Best regards,
    Shufflehound team

    in reply to: Problem with sidebar

    Solution for this topic

    Hi @Nerina Mills,

     

    I hope you are well today and thank you for your question.

     

    You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    .woocommerce .woocomerce-styling .product .product_title {
        padding-bottom: 0;
        border-bottom: 0;
        margin-bottom: 0;
    }
    
    .woocommerce .woocomerce-styling .product .product-subtitle {
        border-bottom: 1px solid #ebebeb;
        padding-bottom: 20px;
    }

     

    Best regards,
    Shufflehound team

    Hi @adeeln7,

     

    Sorry to hear of the problem you are having and thank you for sharing your site FTP details.

     

    Would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able see it.”?

     

    Best regards,
    Shufflehound team

    Hi @cheeks,

     

    Thank you for your question.

     

    I tested it on your site and don’t see that white space as shown in the attached screenshot.

     

    Have you managed to remove it?

     

    Best regards,
    Shufflehound team

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    Solution for this topic

    Hi @cheeks,

     

    Thank you for your question.

     

    They don’t line up because they contain variable amount of data as shown in the attached screenshot so you have to make sure that they contains similar amount of data.

     

    Best regards,
    Shufflehound team

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    It is displayed using the Product Image and the first image of Product Gallery as shown in the attached screenshot so you have to set them accordingly.

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    It seems that Background image is set more specifically in the Shop page header settings so you have to set it in the Shop page header settings  as shown in the attached screenshots.

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    I’m sorry. I don’t understand what you mean by “the caching I am using on the site”. I have cleared the cache per instructions for Mac. What else must I do to resolve the problem?

    You were using caching plugin on your site as shown in the attached screenshot which I have disabled now.

     

    The product I added is silky white hair and body shampoo. Thanks! (I’m using safari)

    Yes that is the product I have displayed in the above shared screenshot which doesn’t display any warning / error.

    Are you still getting the warning on it?

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    The difference is because on the home page of your site you are using light header as shown in the attached screenshot which is not the case with other pages.

     

    You can remove the lines on other pages using below CSS code.

     

    #page-container .sh-header-top .sh-table span {
        border: 0;
    }
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    @mozer I could confirm the issue on your shared site but it is working fine on my test site.

     

    I have notified this to the theme developer so that He will troubleshoot the issue on your site and resolve it ASAP.

Viewing 20 posts - 17,881 through 17,900 (of 26,111 total)