Forum Replies Created
You are most welcome here 🙂
In the theme Header settings you have added the banner code as shown in the attached screenshot which displays it so please remove it.
Hi @mrp18,
I hope you are well today and thank you for your question.
Would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able see it.”?
Best regards,
Shufflehound teamYes. You are always welcome here 🙂
Glad it is working now for you.
Please advise if you have more questions.
@awinhold To troubleshoot the issue please share us your site URL privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able see it.”
no the site is working fine but the visual composer is not working will
I can see it’s the issue with the specific page that you have created but it working fine if I create new page as shown in the attached screenshot so please remove the existing page and create new one.
and Unyson did a update and now I have a new plugin but i want the old own
You can get old version of plugin by rolling back to older version using below plugin.
That can be the issue.
Glad it is working fine for you.
Please advise if you have more questions.
How did you grant the permissions?
Are you getting the same errors now?
You are always welcome here 🙂
You can see in the attached screenshot that the WordPress AJAX file on your server is not accessible so please make sure that it is accessible and nothing is preventing it.
You are most welcome here 🙂
Have you removed it from the banner ad code that you have added?
I didn’t get your site access details so could you please share it again?
Then would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able see it.”?
Hi @milouebben,
Sorry to hear of the problem you are having.
The theme declares only one instance of function jevelin_instagram_class and it is working fine for me on my test site using Woocommerce and Unyson plugins.
I can see your shared site is working fine so is the issue resolved now?
If not then Would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able see it.”?
Best regards,
Shufflehound teamSorry to hear of the problem you are having.
I have tested it on my test site and it’s working fine for me using latest version of Jevelin theme.
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson & Visua composer plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Also would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able see it.”?
Best regards,
Shufflehound teamYes after using latest version of theme, you can delete previous version of theme.
Make sure they are having size 1200px X 675px
From the below template, you would notice a section with the header ” Meet corporate Jevelin”.
https://jevelin.shufflehound.com/corporate/
And you will see that the sentences “theme with a punch” is in typing mode. How do I set the same thing to my landing page header?
You can achieve this using Heading Animation content element as shown in the attached screenshot.
And if I want to include customer listing from another demos, how can I do that?
Please share me the page URL from demo and tell me the exact section that you are referring so that I can help you.
Solution for this topic
No you are checking it in the wrong place.
You have to go to edit page screen as shown in the attached screenshot.
