Forum Replies Created
The testimonial now appear, and how can i use them without errors? I need the child theme for the customizations i make and keep in the updates of the theme. and the phaspress for the optimizations in the speed of the site.
I need to check which code you have added in the child theme is generating the issue so could you please enable the theme editor on your website so that I can check it?
.The contact form still have Fatal error when you send the form can you take a look in that the contact form is in the home page at the end?
Yes, I could confirm it.
Can you please try temporary enabling WP_DEBUG mode? To do this, just go to wp-config.php include this:
define('WP_DEBUG',true);You might already have a line for WP_DEBUG, so just make sure it’s set to true.
Let me know what errors if any you are getting when you face this issue.
Hi @marcosroberio,
I hope you are well today and thank you for your question.
You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
@media (min-width: 1250px){ body .container { max-width: 100% !important; min-width: 1200px!important; width: 97% !important; } }Best regards,
Shufflehound teamSolution for this topic
You can achieve this by just activating the attached custom plugin on your website.
Solution for this topic
Could you please try using the below latest version of the theme?
Also, this can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson, Redux framework, and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
We have released the below latest theme version so please try using it.
Thank you for your cooperation!
I resolved the issue by logging into your website and temporarily deactivated all plugins and activated the WPBakery page builder plugin then again reactivated all plugins.
Could you please confirm it?
Hi @vonedaddy,
Sorry to hear about the problem you are having.
This is a major release that caused the issue.
We are troubleshooting the issue and will fix it soon.
In the meanwhile, you can use the below older versions of the theme.
https://drive.google.com/file/d/1yQXHAtpQur6Y1rsOS5rE6H9tvzcELyvS/view?usp=sharing
https://drive.google.com/file/d/1nw0egWQYAci_j8yE9C98x5ttElaGodB2/view?usp=sharing
Best regards,
Shufflehound teamThis is a major release that caused the issue.
We are troubleshooting the issue and will fix it soon.
In the meanwhile, you can use the below older versions of the theme.
https://drive.google.com/file/d/1yQXHAtpQur6Y1rsOS5rE6H9tvzcELyvS/view?usp=sharing
https://drive.google.com/file/d/1nw0egWQYAci_j8yE9C98x5ttElaGodB2/view?usp=sharing
@scrat55 You cal always create a new topic and sorry for the inconvenience caused.
Thank you all for your cooperation.
This is a major release that caused the issues as reported by users.
We are troubleshooting the issue and will fix it soon.
In the meanwhile, you can use the below older versions of the theme.
https://drive.google.com/file/d/1yQXHAtpQur6Y1rsOS5rE6H9tvzcELyvS/view?usp=sharing
https://drive.google.com/file/d/1nw0egWQYAci_j8yE9C98x5ttElaGodB2/view?usp=sharing
Thank you for your cooperation.
To achieve this, you have to develop custom code in the child theme of the Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
I have just shared the recommendations and not the exact plugin.
Glad to hear that you managed to do it.
You are most welcome here 🙂
Hi @Waymadi,
I hope you are well today and thank you for your question.
I have notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
Best regards,
Shufflehound teamHi @alfred,
I hope you are well today and thank you for your question.
Could you please try clearing and temporarily deactivating the cache on your website?
Also, this can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson, Redux framework, and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound teamI could confirm the “Shufflehound About Us” widget issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
I logged into your website and saw this seems the issue of the latest version of the theme.
We are troubleshooting the issue and will fix it soon.
In the meanwhile, you can use the below older versions of the theme.
https://drive.google.com/file/d/1yQXHAtpQur6Y1rsOS5rE6H9tvzcELyvS/view?usp=sharing
https://drive.google.com/file/d/1nw0egWQYAci_j8yE9C98x5ttElaGodB2/view?usp=sharing
@Sinergico Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
