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  • I logged in to your site and temporary activated default WordPress theme and confirmed it is happening because of the following error occurred on your WordPress installation as shown in the attached screenshot.

     

    Failed to set referrer policy: The value 'strict-origin-when-cross-origin' is not one of 'no-referrer'

     

    You can resolve the issue by reinstalling WordPress or contact your web host to know whether it is due to server or domain misconfiguration issue.

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    in reply to: Theme Option Error

    Solution for this topic

    You can achieve that using mega menu as described in the following topic.

     

    https://support.shufflehound.com/forums/topic/drop-down-menu-with-image/#post-23099

    Solution for this topic

    You can centre align them by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    .post-content img.aligncenter {
        clear: none;
    }
    .post-content iframe {
        margin: 0 auto;
    }

    Solution for this topic

    Hi @hife2017,

     

    I hope you are well today and thank you for your question.

     

    You can try achieving this by using the attached small plugin specially developed for you that contains some custom code.

     

    Best regards,
    Shufflehound team

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    Hi Jürgen,

     

    Thank you for your question.

     

    I visited your site and the drop down displays fine for me as shown in the attached screenshot.

     

    Please advise.

     

    Best regards,
    Shufflehound team

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    Solution for this topic

    Hi Jürgen,

     

    Thank you for your question.

     

    You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    .sh-header .sh-nav > .current-menu-item > a {
        color: #b1b3b5!important;
    }

     

    Best regards,
    Shufflehound team

    Solution for this topic

    Hi Jürgen,

     

    I hope you are well today and thank you for your question.

     

    You can remove it by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    .sh-header-4 .container.sh-header-standard {
        border: 0 !important;
    }

     

    Best regards,
    Shufflehound team

    You are most welcome here 🙂

    Solution for this topic

    It is working fine on my test site using Slider Revolution plugin so not sure why it is not working on your site.

     

    I have resolved it on your shared site by using attached custom plugin .

     

    Could you please confirm it?

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    Hi Stefano,

     

    I hope you are well today and thank you for your questions.

     

    Could you please share me the pages URLs from your site where it is displaying so that i can troubleshoot it?

     

    Best regards,
    Shufflehound team

    Hi @rachelmball,

     

    I hope you are well today and thank you for your question.

     

    I logged in to your shared site but didn’t see anywhere video content element used on the page so could you please tell me a bit more in detail where and how you are trying to add the video on your site home page?

     

    Best regards,
    Shufflehound team

    Hi @ldittmar,

     

    I hope you are well today and thank you for your questions.

     

    I don’t seem to have any templates (I did the basic setup, not the demo setup because I have existing site content). I get to Step 5 of the documentation and I get stuck:

    There are no templates. Where do I find them?

    You won’t get any template as you have not imported demo content.

     

    You have to either create the page manually or import demo content on your site as described in this page https://support.shufflehound.com/installing-demo/

     

    If you use new demo content installation method instead of legacy method then you won’t lose your existing site content.

     

    Best regards,
    Shufflehound team

    in reply to: No Templates?

    Hello, can you explain me what ”

    No you have to develop custom code to change this page as it is dynamic page.” means please?

    I meant by default the portfolio category page displays like this https://jevelin.shufflehound.com/portfolio/design/ but If you want to change the page design or functionality then you have to develop custom code.

     

    I still have the issue.

    When I’m on the website and I click on a category the site stucks on loading…

    I can see you are using older theme version on your site so please update it to below latest version as described on this page https://support.shufflehound.com/updating-theme/

     

    Also test it clearing WP-Super-Cache or temporary disabling it that you are using on your site.

     

    This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

    Solution for this topic

    Hi Andrew,

     

    I hope you are well today and thank you for your questions.

     

    The first how do i remove the date of when the product was posted as shown in the screenshot attached?

    It is displayed by Jetpack plugin but you can remove it by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    span.jp-relatedposts-post-date {
        display: none !important;
    }

    Also when looking at my shop on mobile is there a way for the product categories list to show first before the products. As currently you have to scroll through the products to get to the section where you decide what product category to filter on. A screenshot showing that is attached.

    To achieve this please use the below custom CSS code.

     

    @media only screen and (max-width: 1023px) {
        .woocomerce-styling {display:table;}
        #content {display:table-footer-group; float: none;}
        #sidebar {display:table-header-group; float: none;}
    }

     

    Best regards,
    Shufflehound team

    in reply to: Remove date of product

    Hi Fred,

     

    I hope you are well today and thank you for your question.

     

    You can get latest version of theme from below and update it as described here https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

     

    Best regards,
    Shufflehound team

    All the best.

    You are most welcome here 🙂

    Hi @irahat,

     

    Sorry to hear of the problem you are having.

     

    I have tested it on my test site and it’s working fine for me using below latest version of Gillion theme as displayed in the attached screenshot.

     


    Please login to access this file

     

    This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

     

    If it is not plugin conflict then Would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able see it.”?

     

    Best regards,
    Shufflehound team

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    Click on the Edit link displayed in your shared screenshot and you will get that settings at the bottom of the page.

    When I want to remove the ad, I just need to remove ad code from header.php and that’s it, right?

     

    Yes

    in reply to: Top banner
Viewing 20 posts - 18,881 through 18,900 (of 26,111 total)