Forum Replies Created
Great! Thanks so much for the reply.
Sure. Would you just need admin access to the dashboard?
Hi! We have cleared our cache and viewed the site on 3 different browsers. All the same. It is all the styles (colors and fonts) we have set under Gillion >> Theme Settings >> Styling in the backend that are not applying. From the header bar at the top of the site all the way down to the footer background color. We are currently running Gillion 2.2.4.
So, we were able to resolve this issue (by deleting the “posts-slider” folder from the theme “widgets” folder) but we are still having an issue with some images NOT loading on our homepage. Could you help us with this? Our staging environment URL is in the private info area below. As you will see, the “Ink With Intent” featured post image does not show. This has been happening for a week or so now but only for some images. They are all saved and uploaded the same way. Any help would be greatly appreciated!
Ok. We have put in a ticket with the plugin developer as well. Hoping to get this resolved. If it can’t be resolved, do you have a banner ad plugin you KNOW works with the Gillion theme and “Gillion Elements” (in visual composer)? We just need a banner ad plugin that we can use to place ads and track impressions and click throughs.
Thank you for your response. In our staging environment we did what you suggested and narrowed it down to being a plugin conflict with our banner advertising plugin WP PRO Advertising (https://codecanyon.net/item/wp-pro-advertising-system-all-in-one-ad-manager/269693). This is a very important plugin to us so is there any way you could see why your theme elements are conflicting with it? It appears as if any “Gillion Elements” in Visual Composer that use featured images as the images within the element when showing posts on the homepage do not show. The conflict between WP Pro advertising and the Gillion elements make it so the featured image URL doesn’t even pull into the code if you view page source. Any thoughts on how to fix? You can continue to view the issue on the URL in the private info area.
Thanks. I deactivated the one we had installed (Pinterest Pin It Button by Weblizar) and installed and activated the “Pinterest Master” one you suggested. It is allowing the pin it button to show on individual post page images (in the body of the page) but does not show the “pin it” button on the homepage images or the category page images. Is there a reason? Could it be conflicting with the hover color and/or z-index on the homepage or category main pages?
Great! So we can, through FTP, completely update all the Visual Composer files in the “js_composer” plugin folder so it brings that plugin up-to-date with no problems?
Thank you! The link is below (within the private content section). Basically the “pin it” button is not showing on most of the images on the site. I’ve seen it show on a couple of static images in the sidebar but not on all the main images on the homepage or subpages. Help!
No, the 728×90 banner ad to the RIGHT of the logo (see screenshot attached and the banner ad circled in red). This banner ad, the book/buy now banner ad you see in the screenshot attached, does NOT show on mobile. Once the site is scaled down for mobile, that header banner ad disappears. We need to make sure it stays on the site on mobile. Maybe under the logo when the site is scaled down for mobile?
Sure! The URL is below in the private section (since we’re still under development we want to keep the url private until launched). Thanks!
Great! Thank you so much!
Yea, no changes have been made to the parent theme separate of just custom code added into the “custom css code” section within “theme options”. So should we just install the child theme and then “activate” it? Then make any changes to the child theme as needed to alter the header to add the banner ad shortcode there?
Ah ok. Quick question in regards to that and using the child theme then… we currently have Gillion installed, activated and have customized various things within the theme options. Since we’ve done all that, can we now install and activate the child theme? Or is it too late?
Found it! Found that I could enable these options under “settings” when editing my menu item as a mega menu.
