Forum Replies Created
Hi there,
Yes, we are here.
Thank you the login details worked fine.
We changed the header layout to standard (not built with the page builder) and now the theme options should work just fine.
Due to our slow responses we can help you to customize the header if you have specific things that you want to achieve.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
We could fix these issue for you. If it is possible please share your login to your website (in the private field).
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
We tried to login in to your website, but it was just loading and loading …
Can you please let us know what kind of hosting are you using? We would recommend to upgrade it to something else. That could also fix the demo installation issue.
Best regards,
Shufflehound team
That is great! 🙂
Hi there,
You had an older Gillion version.
We updated it and everything works now! 🙂
Best regards,
Shufflehound team
When enabling the post parallax option the parallax was on, just in stuck position.
We tried to write a CSS that would overwrite it, but with no success.
Looks like the only solution would be to find where that CSS snippet is coming from. If needed we can take a look in your admin panel.
Best regards,
Shufflehound team
Thank you! We managed to login in and it seems that we fixed the white space issue.
Can you please confirm that? 🙂
Best regards,
Shufflehound team
Hi there,
It seems that the parallax is blocked due to this CSS snippet (screenshot attached bellow). We couldn’t find that in our theme, so it seems that it is added via custom theme modifications.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Looks like we managed to find the banner you needed and we attached PSD file bellow.
Let us know if that is correct.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Can you please go to Jevelin Settings (at the topbar) > General > WooCommerce Item Style and set it to Style 3? Let us know if that improves it.
Best regards,
Shufflehound team
It seems a lot better now and we don’t see any white screen now.
Only thing that we can recommend is to move menu text from Slider Revolution to WPBakery page builder content as for us Slider Revolution content performs pretty slow.
Best regards,
Shufflehound team
Hi there,
The license should work in either way as our system will automatically remove old license. So in this case it seems that your website have issues connecting to our server.
Would it be possible to login to your website and debug it for you? (you can enter login data in the private field)
Best regards,
Shufflehound team
Hi there,
We might have found the cause, please try our latest beta version bellow. After updating please clear the cache.
Let us know if the issue is fixed. 🙂
Best regards,
Shufflehound team
Hi there,
At the moment we don’t have an option for that.
You can try to override with a child theme.
The code is located in the inc/hooks.php file.
Best regards,
Shufflehound team
Hi there,
Have you tried to disable it by going to Gillion Settings (at the topbar) > Post > Post Elements and uncheck the Prev/Next links option.
Let us know if that works! 🙂
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
We might have a few ideas what could cause it. We can try to fix it, just wanted to know if you still need these changes?
Also do you want for those both sites to looks the same with the same header, titlebar, etc?
Best regards,
Shufflehound team
Great! 🙂
Hi there,
Can you please give us a link where we can test it? We are not sure of which kind of element this is.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Those social media icons could be changed by using the CSS selector below and setting the needed parameters.
.header-mobile-social-media a { Â // }Let us know if you need further help.
Best regards,
Shufflehound team
Can we please test your website with the website background color changed?
We would like to see how better it performs and that might give us an idea on what we could improve further.
