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  • Shufflehound
    Moderator

    Hi there,

     

    We can confirm that.

    Would it be possible for us to login to your website to try to fix it?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We will need your website link, so we can inspect your current website setup. Can you please share it? (you can post it in the private information field if needed)

     

    Best regards,

    Shufflehound team

    in reply to: initial setup

    Shufflehound
    Moderator

    Hi there,

     

    That is strange.

     

    Maybe there is some kind of the blog posts element option issue. If it is possible then we can offer to login to your website and inspect the issue for you (you can share it in the private field bellow).

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    That is great.

    Thank you! 🙂

    Shufflehound
    Moderator

    Hi there,

     

    You can disable it under Jevelin Settings (at the topbar) >  Social Media Icons > Youtube URL by removing the content from the text field.

     

    Best regards,

    Shufflehound team

     

    Shufflehound
    Moderator

    Hi there,

     

    We didn’t yet make any changes.

    Bet great that it is working! 🙂

     

    Best regards,

    Shufflehound team

    in reply to: Navbar issues

    Shufflehound
    Moderator

    You are welcome! 🙂

    Shufflehound
    Moderator

    In some website hostings there is even clone website button that can be used, otherwise you should be able to clone your website with plugins like this one (All-in-One WP Migration or UpdraftPlus WordPress Backup Plugin). On their pages and website there should be multiple tutorials on how this process works.

    in reply to: Upgrading to Redux

    Shufflehound
    Moderator

    Oh, in that case you can try this CSS snippet:

    li.sh-nav-cart ul.sub-menu {
        display: none!important;
    }

     

    Let us know if that works! 🙂

    Shufflehound
    Moderator

    That is great! 🙂

     

    It seems that the widget styling were built pre Elementor times and can be customized from Gillion Settings (at the topbar) > Content > Titles & Tabs section. If from there you can’t get the result you want, then you can let us know specific things and we will help you to change them.

     

    About the Yellow Pencil it seems that we found the cause.

    Can you please try it now and see if that works? (just remember to clear the website cache with ctrl+f5 as we changed some JS files).

    Shufflehound
    Moderator

    That is great! 🙂

     

    To hide the header cart you can try to go to the – Jevelin Settings (at the topbar) > Header > Header Elemnets, uncheck the WooCommerce Cart and save it.

     

    Let us know if that works!

    Shufflehound
    Moderator

    Then you can still use it, but just keep in mind that new issues usually happens after new updates like WordPress and server environment.

     

    We would recommend you to clone your website to a new place and rebuild the website there (if you have based your current website on one of our demos, then install it again – it will be built via WPBakery page builder). When the website will be ready, then backup and restore it on your current website.

     

    Yes, of course. You can install WPBakery page builder at any time.

    in reply to: Upgrading to Redux

    Shufflehound
    Moderator

    You are welcome!

    Shufflehound
    Moderator

    Great! 🙂

     

    That was a bug in the theme, so we made a fix for the theme itself, which will be included in the next theme update.

    Shufflehound
    Moderator

    About the widget it seems that your server had issues with too many connections in that page (showed too many connections to database errors). We installed classic widgets plugin and now it seems working fine.

     

    It seems that the option works correctly, however in some places Elementor options could rewrite it and so it doesn’t look like that the global option is working, but that is only a default color for some places.

     

    The boxed layout purpose was to imitate old-school layouts where all the content is in the middle. Yes, there are some new options when using boxed content, but it wasn’t meant to work with full width header.

    Shufflehound
    Moderator

    We added some improvements, can you please take a look? 🙂

    Shufflehound
    Moderator

    You are welcome! 🙂

    Shufflehound
    Moderator

    Can you please confirm that?

    Shufflehound
    Moderator

    Hi there,

     

    Regarding to your questions:

    1. Does this issue occur only on the iPhones? It seems that we couldn’t replicate it on Android devices
    2. Unfortunately, at the moment we don’t have a solution for this issue
    3. Should be fixed
    4. Should be fixed

     

    Best regards,

    Shufflehound team

    in reply to: Menu issue on Mobile

    Shufflehound
    Moderator

    Okay, so the boxed layout only means that the header and the content will be limited to the specified width. When the boxed layout is disabled then it allows header to go to the full width.

     

    Content width option most likely didn’t want to change due to your caching plugin. In some cases it is needed to clear cache after changing theme settings. We tested it after clearing cache and it was working just fine.

Viewing 20 posts - 1,981 through 2,000 (of 3,701 total)