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    NOT RESOLVED Posts

  • Shufflehound
    Moderator

    Hi there,

     

    This issue might be related to Elementor itself.

     

    Sill could you please share a link where we can see the issue live? That would help us understand the issue better.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hi there,

     

    We only provide support in English.

     

    Also could you please attach a link or screenshot so we can see the issue in more detail?

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hi there,

     

    Sure, we can help!

     

    Could you please let us know exactly what is not installing correctly? If possible, attach a screenshot. That would help us assist you better.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hi there,

     

    That’s great! 🙂

     

    Regarding the clickable blocks, we have addressed this in your other ticket.

     

    Best regards,

    Shufflehound Team

    in reply to: how to delete

    Shufflehound
    Moderator

    Hi there,

     

    We have a custom CSS that might help:

    @media (max-width: 1023px) {
    .blog-slider-style5 .blog-slider-container .blog-slider-content-without-meta .post-meta {
        display: none!important;
    }

    .blog-slider-style5 .blog-slider-content {
        padding-bottom: 20px!important;
        padding-left: 20px!important;
        padding-right: 20px!important;
    }
}

    Please add it to the theme settings and let us know if that helps! 🙂

     

    Best regards,

    Shufflehound team

    • This reply was modified 8 months, 1 week ago by Shufflehound.
    in reply to: Reduce size

    Shufflehound
    Moderator

    Hi there,

     

    We improved it in the latest beta version below:


    Please login to access this file

     

    Please test it and let us know if that helps! 🙂

     

    Best regards,

    Shufflehound team

    in reply to: PROBLEM

    Shufflehound
    Moderator

    Hi there,

     

    We added option to add Tiktok icon and changed Twitter icon to the X icon in the latest beta version below:


    Please login to access this file

     

    Please test it and let us know if that works! 🙂

     

    Best regards,

    Shufflehound team

    • This reply was modified 8 months, 1 week ago by Shufflehound.
    in reply to: icons

    Shufflehound
    Moderator

    Hi there,

     

    You probably saw the notification regarding the Unyson plugin being deprecated. We recommend moving away from it, but if you still have content built with it, you will still need to use it. Once you migrate the content to the WPBakery page builder, you will be able to stop using Unyson.

     

    Best regards,

    The Shufflehound Team

    Shufflehound
    Moderator

    Hi there,

     

    Could you please specify what exactly you would like to make smaller? For example, are you referring to the text, spacing, etc.?

     

    Best regards,

    Shufflehound Team

    in reply to: Reduce size

    Shufflehound
    Moderator

    Hi there,

     

    In that case could you please share login details to your website, so we can further inspect this issue? That would be very helpful.

     

    Best regards,
    Shufflehound Team

    Shufflehound
    Moderator

    Oh, if you want to modify those pages sidebar content, you’ll need to change it under Appearance > Widgets. To change its styling, you can adjust the general theme settings. For example, there are multiple styling options available under Jevelin Settings > General.

    in reply to: Edit the archive page

    Shufflehound
    Moderator

    Hi there,

     

    We are currently not sure of the exact cause of this issue. Have you updated to the latest version of the theme? If so, could you please share your login details with us so we can take a closer look? That would help a lot.

     

    Best regards,
    Shufflehound Team

    Shufflehound
    Moderator

    Hi there,

     

    Yes, we can confirm this.

     

    Currently, this is one of the few limitations of moving to Redux. Previously, this feature was natively supported by Unyson. Unfortunately, Redux does not offer this feature, and we have not yet found an easy way to implement it.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    After further inspection, it appears that some third-party plugins might be causing the issue. Please try disabling all plugins except for the theme framework (Redux or Unyson) and the page builder (Unyson or WPBakery) to see if that resolves the problem.

     

    One potential issue could be from the Fancybox for WordPress plugin. Additionally, performance optimization plugins, if you use any, might also be contributing to this issue.

    Shufflehound
    Moderator

    At the moment, we don’t have a feature that allows for the removal of “All” tab. However, we appreciate your suggestion and will consider adding this functionality in future updates.

    in reply to: how to delete

    Shufflehound
    Moderator

    That is great!

     

    Yes, that should be possible, you can follow this tutorial.

    in reply to: cant write comment

    Shufflehound
    Moderator

    Hi there,

     

    Please ensure that the comments feature is enabled in your WordPress settings. Additionally, performance optimization plugins can sometimes cause similar issues. Try disabling them temporarily and let us know if that helps!

     

    Best regards,
    Shufflehound Team

    in reply to: cant write comment

    Shufflehound
    Moderator

    Hi there,

     

    Did you manage to fix it?

     

    We just checked your website, and the blog posts look fine, as they do in your WPBakery Page Builder. We have also attached a screenshot.

     

    Best regards,
    Shufflehound Team

    Attachments:
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    Shufflehound
    Moderator

    Hi there,

     

    Can you please clarify what you mean by that?

    We can see that the footer text is already centered.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hi there,

     

    It appears that our team element image preset sizes are intended for smaller blocks. On our screens, the images were not as blurry, as the images were larger than the render size.

     

    If you want to add larger images, the fastest way to achieve this would be to use an image block above the team block.

     

    Best regards,
    Shufflehound Team

    in reply to: Blurry images
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Viewing 20 posts - 201 through 220 (of 3,574 total)
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