Forum Replies Created
Hi there,
Thank you for letting us know. 🙂
Best regards,
Shufflehound team
Hi there,
Can you please send us a link where we can see that? That would help us to understand your issue.
Best regards,
Shufflehound team
Hi there,
That is great!
In the footer we can see your issue. Would it be possible to login and fix it for you?
Best regards,
Shufflehound team
Hi there,
That is strange. Would it be possible for us to access your website dashboard and test/debug this issue (if needed you can share it in the private field)? It is working fine for us, so it is hard to tell what could be the issue.
Best regards,
Shufflehound team
Hi there,
You should be able to just click on Add new button on the page you are showing us and upload the ZIP file.
Best regards,
Shufflehound team
Hi there,
As we mentioned in the previous reply we haven’t received the login details, therefore we can’t find the cause and fix it. If attaching login details isn’t working here you can also send them the to our email [email protected]
Best regards,
Shufflehound team
We are not sure if you saw our previous response, but we can’t answer those questions without accessing your website.
Would it bee possible to login in your dashboard?
Best regards,
Shufflehound team
Hi there,
Can you please give us a link to your website, so we can see test it? That might help us to understand your website setup (if needed you can share it in the private field).
Best regards,
Shufflehound team
Hi there,
We can create a small CSS snippet for you.
We will need a link to your website and the font size that you would like it to change.
Best regards,
Shufflehound team
Hi there,
Can you please give us a link to a page, where we can see how it looks? That might help us to understand your website setup (if needed you can share it in the private field).
Best regards,
Shufflehound team
Hi,
Unfortunately at the moment we don’t have this feature.
We will consider to implement this in the future theme updates.
Best regards,
Shufflehound team
Hi there,
We checked your website, but we don’t know how the content looked before, so it is hard to understand the issue.
Do you have the latest theme version 4.3 installed?
Best regards,
Shufflehound team
Hi there,
It looks like that the error isn’t related to 404 page as the page may be found, but there is a content related issue. It is hard to comment further as we don’t know the exact website setup.
In this case the text comes from content-none.php file.
Best regards,
Shufflehound team
Hi there,
Can you please check if you are using the latest 4.3 version? It seems that recently we fixed this exact issue and updating the theme could fix it.
You can also download the latest beta version below:
Best regards,
Shufflehound team
Great, we will include this change in the next update.
You can use it when adding Custom Links.
It should be lower in the left side of the menu page content.
You’re welcome! 🙂
Thank you for letting us know. 🙂
Extended licenses have a little bit different activation system than single licenses as a single license gets removed after any website changes, but extended license never gets removed and in some cases it can cause issues.
Let us know if you have any further issues with this as we can try to improve the system. To do that we will just need a website to test.
We have one idea what could cause it:
Have you changed the website domain after activating it?
Hi there,
That is a good question on why that would happen.
Would it be possible to login in one of your sites where you have this issue? That would help us to find and fix the issue.
Best regards,
Shufflehound team
