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At the moment we have only a solution to fix the white space at the top by removing top column padding in the page builder.
Other than that did you try to change the slider settings? As it seems to be related to Slider Revolution plugin.
Below we attached 6.5.7 version that you can try. It should be possible to downgrade as it isn’t major version change
Let us know if that version works better
You are welcome! 🙂
You can select just Arial.
Screenshot is from the latest Gillion theme version with Redux framework plugin. You can migrate to it under Jevelin (admin sidebar) > Framework Upgrade
Oh, it is the same – Gillion Settings (at the topbar) > Styling (section)
Hi there,
You could try to set fonts under Jevelin Settings > Styling section to standard fonts like Arial.
Best regards,
Shufflehound team
We did two things:
- changed child theme PHP code
- opened Admin sidebar > Settings > Permalinks and clicked Save changes, so the link structure gets update
Most likely the step two is missing for you
Hi there,
Usually it is as simple as in this video.
What do you mean by locked?
Best regards,
Shufflehound team
We tested it on the iPad and we could somewhat replicate it, but only for the first page load. Does this issue goes away after a page reload?
Not at the moment, but that block should be easily adjusted via CSS.
Most likely that was only in the page builder and not in the page settings.
We managed to add a new option for this feature under Jevelin Settings (at the topbar) > Post > Post Parallax available in our latest beta version below:
Let us know if that fixes your issue! 🙂
About the author meta data you can turn it off under Gillion Settings (topbar) > Blog and turn of both Author + Date options.
Category unfortunately at the moment is available only on the image.
We will think about it.
Can you please give us a link to a page where we can see the exact place you would like for us to add this option? (there could be a multiple places where option could be needed)
Best regards,
Shufflehound team
Hi there,
Before we start debugging it, do you have any performance optimization plugins enabled? If yes, can you please turn it off and see if the issue is solved? For similar issues pretty frequently we find that those optimization plugins cause these kind of issues.
Best regards,
Shufflehound team
Hi there,
Thank you for letting us know.
That is a standard practice for WordPress plugins and themes to use admin-ajax.php file for to send AJAX requests. We are not sure why, but that is how it works (if you are interested then here is more information about that).
Best regards,
Shufflehound team
You are welcome.
Looks like we managed to fix this issue by improving Jevelin Child theme.
Can you please confirm that? 🙂
Best regards,
Shufflehound team
We might have a solution for the Slider Revolution plugin – please try to update to the latest version attached bellow. In the changelog we saw that hey have made improvements regarding to this exact issue.
Let us know if that solves the issue. 🙂
We can show you were the code is located in the theme, but then you won’t be able to update the theme as the changes will rewrite after the update.
At the moment we are thinking about adding a new option for this issue as we don’t have any other good solutions for this issue.
Hi there,
We spent some time debugging and it seems that this is not theme related issue as we also saw the issue when loading content outside our theme.
It seems that the issue might be cause by Advanced Editor Tools (previously TinyMCE Advanced) plugin as it isn’t compatible with the latest WordPress versions and haven’t been updated for almost a year. We suspect that this plugin might corrupted something for that post as we saw similar complains from the plugin users.
To fix this post issue we would recommend you to copy the content to a new post and delete the old one. Also try to use default block editor without additional plugins.
Best regards,
Shufflehound team
