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  • Shufflehound
    Moderator

    Hi there,

     

    It looks like that the error isn’t related to 404 page as the page may be found, but there is a content related issue. It is hard to comment further as we don’t know the exact website setup.

     

    In this case the text comes from content-none.php file.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Can you please check if you are using the latest 4.3 version? It seems that recently we fixed this exact issue and updating the theme could fix it.

     

    You can also download the latest beta version below:


    Please login to access this file

     

    Best regards,

    Shufflehound team

    in reply to: Redux upgrade error

    Shufflehound
    Moderator

    Great, we will include this change in the next update.

    Shufflehound
    Moderator

    You can use it when adding Custom Links.

    It should be lower in the left side of the menu page content.

    Shufflehound
    Moderator

    You’re welcome! 🙂

    Shufflehound
    Moderator

    Thank you for letting us know. 🙂

     

    Extended licenses have a little bit different activation system than single licenses as a single license gets removed after any website changes, but extended license never gets removed and in some cases it can cause issues.

     

    Let us know if you have any further issues with this as we can try to improve the system. To do that we will just need a website to test.

    Shufflehound
    Moderator

    We have one idea what could cause it:

    Have you changed the website domain after activating it?

    Shufflehound
    Moderator

    Hi there,

     

    That is a good question on why that would happen.

    Would it be possible to login in one of your sites where you have this issue? That would help us to find and fix the issue.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Oh, we added it in the latest beta version below.


    Please login to access this file

     

    Please let us know if that fixes your issue.

    Shufflehound
    Moderator

    We re-saved Jevelin settings and it somehow started working.

    Not sure what was the issue. One idea is that Redux and Unyson frameworks are creating compatibility issues (as it is intended to use only one at a time). If you are planning to use Unyson page builder, then it might be good idea to migrate away from Redux framework plugin. We can do it for you if needed

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

    In the previous theme update we added some changes to that page.

    Can you please test our previous theme version? (added in the attachment)

    Then we will know if the latest theme update cause this issue

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    If you want to create menu item without a link just add # symbol in the link area.

    Let us know if we can help you further.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We are not sure that we have this exact feature available.

    Can you please give us live example on this feature where we can see it on how that should work?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Thank you for that.

     

    You can take a look on two options in the Gillion settings page:

    • Post > Post Categories > Position and see if that option changes something
    • Blog > Description Length and see if that option isn’t set to 0

    Shufflehound
    Moderator

    We need to test it and replicate it ourselves as in our demo server everything works fine and we don’t have any clues on how to find this issue.

    Can you please share a login data to your website, so we can find the cause and fix it?

    in reply to: Portfolio problem

    Shufflehound
    Moderator

    Hi there,

     

    We just tested it on a mobile device and everything seemed fine.

    From which phone and browser did you saw this issue?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Can you please try to change the “Blog Style” option from our theme settings? We attached the image below on how to find it.

     

    Best regards,

    Shufflehound team

    Attachments:
    You must be logged in to view attached files.

    Shufflehound
    Moderator

    Hi there,

     

    Thank you for letting us know! 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Usually pages and posts have revisions enabled, which allows you to restore older version of the page. We added attachment below on how you can find the feature.

     

    Best regards,

    Shufflehound team

    Attachments:
    You must be logged in to view attached files.
    in reply to: Deleted Testimonials

    Shufflehound
    Moderator

    It seems like most of those issues are caused by custom Yellow Pencil Pro modifications for that pages. Can you please disable the plugin for a moment and test if the issue will be fixed?

     

    Best regards,

    Shufflehound team

    in reply to: Layout issue
Viewing 20 posts - 2,201 through 2,220 (of 3,633 total)