Forum Replies Created
Sure, let us know if you need further help.
Hi there,
Sorry for our late response.
Do you have a live link where we can test it? It could help us to find the cause for your issue.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Does the issue still persists? If yes, we can login and check it for you (you can share the login details in the private information field)
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Does the issue still persists? If yes, we can login and check it for you (you can share the login details in the private information field)
Best regards,
Shufflehound team
Hi there,
That is strange, can you please give us a links to these products, so we can test it?
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
At the moment it is hard to tell where the error is coming from as the error path is from the error it self. Would it be possible to login to your website and test it further?
Best regards,
Shufflehound team
Hi there,
It seems that we can’t your login data. Can you please try again?
Best regards,
Shufflehound team
Sorry for our late response.
You can paste it under – Jevelin Settings (at the topbar) > Custom CSS/JS > CSS Code
Best regards,
Shufflehound team
It seems that the loading speed issues are related to your website hosting. We tried some optimizations which usually works, but in this case didn’t.
Can we try to install this demo and test it?
Hi there,
Would it be possible to login in to your website? That could help a lot to figure out the issue.
Best regards,
Shufflehound team
Hi there,
If we understood it correctly then you can add Raw HTML element inside your WPBakery page builder section and inside enter this HTML snippet:
<div id="show-popup"></div>
Let us know if that helps.
Best regards,
Shufflehound team
Hi there,
At the moment it seems that you are using buildable header and it won’t use settings from the theme settings. You can switch back to the classic header under theme settings > headers.
Best regards,
Shufflehound team
Hi there,
Which theme version are you using? Also can you please let us know on which PHP version you are currently using?
Best regards,
Shufflehound team
Hi there,
We took a look on your issues
- We removed it
- It was working fine now for us
- We changed it
- We added some performance plugins like WP Fastest Cache and Autoptimize, though you website hosting seems slow as the admin page also loads slow
Best regards,
Shufflehound team
Hi there,
Well that is strange as it is working fine for us.
Would it be possible to login to your website?
Also have you updated the theme to a recent version?
Best regards,
Shufflehound team
We tested it and it was working fine for us.
Can you please confirm that you updated the theme to the attached file?
Thank you, we were able to login and we made some improvements.
Can you please take a look?
Hi there,
Sorry for our late response.
We can offer to login to your website and try to help to fix your issues ourselves as that would be the fastest way to fix it (if that is possible – you can share the login data in the private field below)
Best regards,
Shufflehound team
Hi there,
We will try to fix those issue, but we will need to see your website as currently it shows “COMING SOON”.
Maybe we can login in to your website? (you can share your access data in the private field)
Best regards,
Shufflehound team
Hi there,
We created this CSS snippet:
.sh-contacts-widget-item i { top: -6px; }Let us know if that fixes your issue! 🙂
Best regards,
Shufflehound team
