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Other theme users doesn’t have such an issue, so the only suspect at the moment is your website hosting. Maybe there is some kind of configuration issue, but we are not sure.
We are glad that it is working now! 🙂
We are glad that it worked! 🙂
Hi there,
Yes, we managed to add back most of the images.
Can you please check and let us know if now everything is working fine?
Best regards,
Shufflehound team
We are glad that it worked! 🙂
We are glad that it worked! 🙂
If needed we can login and try to help to fix the missing images
Most likely it is due to same issue as previously – for some reason our servers blocks your website requests and we usually don’t have such an issue.
Can you please let us know which demo are you trying to install and how the important content looks in your website after the importing?
We tried to use your mentioned access data, but it shows that the username doesn’t exists.
Can you please check if the access data is working?
We can see that your website have issues loading the icon pack and therefore it shows blank. In further inspection we can see that your website have some kind of CSS/JS file loading optimization and that is most likely causing this issue, so can you please try to disable it and check if that works?
Best regards,
Shufflehound team
Thank you for clarifying.
We are now considering to add an option, so it can be changed from the theme settings. It could be added in the next update
We are glad that it worked! 🙂
After your update we can see that the spacing is now much better (if you don’t see that then you need to clear your browser cache).
Can you confirm that?
Sorry for our late response due to holidays time.
The somewhat good news is that we found out that in our Gillion showcase website we have the same issue. But only when we are not logged in as then caching isn’t enabled.
Unfortunately at the moment we can’t find the cause, but we will let you know when we will fix it.
Best regards,
Shufflehound team
Then it is possible that you have a different kind of issue than what we fixed recently.
To fix your issue we will need to access your website, otherwise we can’t find the cause for your issue (you can share it in the private field).
Sorry for our late response due to holidays time.
It should be as simple as going to Slider Revolution page in the admin panel and do manual import with attached file below.
Let us know if that works. 🙂
Hi there,
Sorry for our late response due to holidays time.
We can confirm that our Instagram feed widget isn’t working correctly anymore due to many changes Instagram made.
As alternative we would recommend to use Smash Balloon Social Photo Feed plugin. Very popular and frequently supported plugin.
Let us know if that works for you.
Best regards,
Shufflehound team
Sorry for our late response due to holidays time.
Can you please share a screenshot on how the widget settings look like now? We need to see if the all options are entered correctly.
Best regards,
Shufflehound team
