Forum Replies Created
We tried to install the demo, but when accessing demo installation page we can see only this message – “You do not have permission to access the selected page”.
Can you please make sure that we can access the import demo page?
Hi there,
About your questions:
- We tested it from various screen sizes and it was working fine for us, did you manage to fix it?
- Have you tried to add larger image?
Best regards,
Shufflehound team
Nice to hear that your website is working again.
About Unyson framework we would strongly suggest to migrate away to Redux. But before that can you please check if you are using Unyson Page Builder inside pages and posts?
We are glad that we could help! 🙂
If you are familiar with PHP language then we can give you a PHP snippet that should change it. You will need to paste it in the child theme functions.php . Would that be ok?
Great to hear that! 🙂
Sorry for our late response.
We checked this and this is how it is set for our theme – portfolio project page link contains project name. But there are ways on how to change it to something else via PHP code or some WordPress plugins.
You can close it if you want to, but there also should be an option for email notifying.
Hi there,
Can you please let us know if you can access admin dashboard? As we need to understand if you can modify the website.
Best regards,
Shufflehound team
Hi there,
Can you please let us know your website link and show us some screenshots with some example orders?
That would help to better understand your issue.
Best regards,
Shufflehound team
Sorry for our late response. We did some tests in our own testing server and it was working fine there, so it might be somehow related to WordPress setup. @valavnetin login data isn’t working for us any more. Is it still possible to test it in your website?
@bengi1984 and @abdsnr – can you please create separate topics regarding to this issue? It will be easier for us to manage this issue.Thank you! Before we start to test it, can you please let us know which demo would you like for us to import?
Great to hear that you manage to solve it! 🙂
Hi there,
Can you please share your current website setup/progress, so we can help you to achieve this?
Best regards,
Shufflehound team
Hi there,
It might be related to section padding/margin options or something completely different.
Can you please share your website link, so we can test it? (you can use private information field if needed)
Best regards,
Shufflehound team
We also need login data to access your website dashboard, otherwise we can’t find the cause and fix it.
Thank you for letting us know! 🙂
Sure, thank you for letting us know. 🙂
Hi there,
This is a new theme future that adds option to verify purchase and receive automatic theme updates.
Your purchase code most likely is just fine, but in some cases there might be an issue connecting to our server. If it would be possible to login to your website dashboard we could try to test it and fix it. (you can share it in the private information field)
Best regards,
Shufflehound team
Hi there,
We haven’t tested this functionality, but you can test it and see if it works for you. If there will be any issues you can just turn it off.
Best regards,
Shufflehound team
By inspecting the screenshot looks like you are uploading theme file in the plugin section where only plugin zip files are allowed. Please try to upload it under appearance/themes section. That should fix your issue.
Let us know if that works.
