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  • Shufflehound
    Moderator

    Hi there,

     

    Thank you for letting us know! 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Usually pages and posts have revisions enabled, which allows you to restore older version of the page. We added attachment below on how you can find the feature.

     

    Best regards,

    Shufflehound team

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    in reply to: Deleted Testimonials

    Shufflehound
    Moderator

    It seems like most of those issues are caused by custom Yellow Pencil Pro modifications for that pages. Can you please disable the plugin for a moment and test if the issue will be fixed?

     

    Best regards,

    Shufflehound team

    in reply to: Layout issue

    Shufflehound
    Moderator

    We found another solution that you could try, but you would need modify Unyson plugin file. Do you want to try that?

    in reply to: help migrate to redux

    Shufflehound
    Moderator

    Unfortunately raw HTML files are not allowed for the upload.

    Can you please try to upload those files in a ZIP? That should work.

    Shufflehound
    Moderator

    Hi there,

     

    We can take a look.

    Can you please share a page which we should test?

     

    Best regards,

    Shufflehound team

    in reply to: Layout issue

    Shufflehound
    Moderator

    Hi there,

     

    We tested your website and we couldn’t find the issue.

    Did you manage to fix it?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Those both things you should be able to add.

    Can you please give us a link to the page you would like to add it? We want to take a look on your current page setup.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    We tried other solutions, but at the moment this is the best solution we can offer

    in reply to: help migrate to redux

    Shufflehound
    Moderator

    Can you please try to update to the latest theme version? It might help to fix your issue

    Shufflehound
    Moderator

    Hi there,

     

    We can understand your issue, but it is hard to make both things to work together – open the parent link and open the dropdown, so at the moment we are opening just the dropdown when clicking on the parent link.

     

    How would you recommend to improve this?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Most likely some of your plugins might be overwriting our theme functionality.

    Can you please try to disable one by one and see if plugins are causing it?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    You are welcome! 🙂

    Shufflehound
    Moderator

    At the moment we have only a solution to fix the white space at the top by removing top column padding in the page builder.

     

    Other than that did you try to change the slider settings? As it seems to be related to Slider Revolution plugin.

    Shufflehound
    Moderator

    Below we attached 6.5.7 version that you can try. It should be possible to downgrade as it isn’t major version change

     

    Let us know if that version works better

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    Shufflehound
    Moderator

    You are welcome! 🙂

    in reply to: How to disable fonts

    Shufflehound
    Moderator

    You can select just Arial.

     

    Screenshot is from the latest Gillion theme version with Redux framework plugin. You can migrate to it under Jevelin (admin sidebar) > Framework Upgrade

    in reply to: How to disable fonts

    Shufflehound
    Moderator

    Oh, it is the same – Gillion Settings (at the topbar) > Styling (section)

     

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    in reply to: How to disable fonts

    Shufflehound
    Moderator

    Hi there,

     

    You could try to set fonts under Jevelin Settings > Styling section to standard fonts like Arial.

     

    Best regards,

    Shufflehound team

    in reply to: How to disable fonts

    Shufflehound
    Moderator

    We did two things:

    • changed child theme PHP code
    • opened Admin sidebar > Settings > Permalinks and clicked Save changes, so the link structure gets update

    Most likely the step two is missing for you

    in reply to: help migrate to redux
Viewing 20 posts - 2,321 through 2,340 (of 3,736 total)