Forum Replies Created
Hi there,
Can you please share a link to your website, so we can test it?
Best regards,
Shufflehound team
Can you please give us a links where we could see your mentioned issues?
Hi there,
It looks like this issue could be caused due to Siteground Optimizer as it doesn’t allow to correctly load our icon font files. Please try to disable it or to change it’s options to fix this issue
Best regards,
Shufflehound team
Hi there,
We can confirm your issue and when doing little debugging we found out that it is related to Siteground Optimizer plugin. You should try to disable it to see if that it is causing it and than try to change some settings.
Best regards,
Shufflehound team
Thank you for letting us know! 🙂
Thank you for letting us know, we will look in to this issue!
Hi there,
Would it be possible to access your website dashboard, so we could try to debug this issue?
Best regards,
Shufflehound team
Hi there,
Sure, we will help you! 🙂
Can you please share a screenshot on the admin dashboard where you are trying to add the images
Best regards,
Shufflehound team
Thank you for letting us know! We will think about solutions for this issue
In this case you can keep using Unyson framework plugin if you didn’t have any issues with it. In future we would recommend to rebuild pages to WPBakery page builder, so you can migrate to Redux framework
Hi there,
We haven’t heard about them yet.
Can you send us more information about it?
Best regards,
Shufflehound team
Thank you for letting us know.
Hi there,
Sorry for our late response.
Yes, we have an alternative plugin – Refux framework. We would recommend to migrate to it (via our migration tool) if you don’t use Unyson page builder.
Best regards,
Shufflehound team
Hi there,
We can hide it in the desktop for you
Best regards,
Shufflehound team
Hi there,
It is due to WordPress newest updates.
Which theme version are you using?
Best regards,
Shufflehound team
Hi there,
Sure, first of all we need to know if you have used Unyson page builder for your pages? Or are you using WPBakery page builder?
Best regards,
Shufflehound team
Hi there,
Can you please give us more details about your issue with like screenshots or video recordings? As at the moment we are not quite sure what is the issue and how we could help you to solve it.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Yes, you can update to WordPress 5.9 we are using it in our test servers and it works just fine.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Are you having similar issues when install plugins and theme or is that working just fine? It seems that there is still some kind of permissions issue.
Best regards,
Shufflehound team
We are glad that it worked!
