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  • Shufflehound
    Moderator

    In some cases some images doesn’t import correctly, but we just saw your imported demo and it seems fine, so you can just ignore this error.

    Shufflehound
    Moderator

    Thank you for understanding and letting us know. 🙂

    Shufflehound
    Moderator

    Hi there,

     

    Are you using the latest theme version and have the theme been modified?

    We just checked this file in our latest theme version and the mentioned file looks different for us.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    We saw some errors related to OCDI plugin as it seemed that the installation was corrupted, so we reinstalled it. Can you please try to install the demo now?

    Shufflehound
    Moderator

    Sure, the child themes are meant to rewrite parts of the main theme in the way that you can afterwards safely update the main theme without overwriting any changes. We added our child theme in the attachment and you can just install/activate it as any other theme.

    Then you can add this PHP snippet in the child theme functions.php file:

    add_filter( 'register_post_type_args', 'jevelin_rewrite_slug', 100, 2);
    function jevelin_rewrite_slug( $args, $post_type ) {
    
        if( $post_type == 'fw-portfolio' ) {
            $args['rewrite']['slug'] = 'portfolio';
        }
        return $args;
    }

    Then go to Settings > Permalinks and press Save Changes.

    Now it should be changed.

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    in reply to: help migrate to redux

    Shufflehound
    Moderator

    Oh, then at the moment it looks like you should keep using Unyson framework. If at one point you migrate Unyson page builder content to WPBakery page builder, then we would recommend you to use our framework upgrade tool.

    in reply to: Update Theme Error

    Shufflehound
    Moderator

    We can’t tell for sure why suddenly all your settings disappeared. but it seems that top bar didn’t work, because header layout 1 doesn’t support it (you should use layout 2 for it). Sorry for that, we should add notice about it.

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    It seems that the login information isn’t working anymore.

    About your questions:

    • Layout is working fine for us, but it seems that the content is updated – so  did you manage to fix the issue?
    • Subscribe Now section most likely needs to activate Mailchimp for WP plugin to work correctly
    • About Instagram widget issue we would recommend to use plugins like this instead, because Instagram changed some things and our solution isn’t working anymore

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    Before we can answer to your questions we need to know if you are using Unyson page builder or WPBakery page builder? Because it works differently for both of them.

     

    Best regards,

    Shufflehound team

    in reply to: Multiple Topics

    Shufflehound
    Moderator

    There could be a multiple possible causes for that kind of issue. We can try to go one by one or you can share access to your website and we can debug ourself? In that case we could fix this issue much faster

    Shufflehound
    Moderator

    We tried to install the demo, but when accessing demo installation page we can see only this message – “You do not have permission to access the selected page”.

     

    Can you please make sure that we can access the import demo page?

    Shufflehound
    Moderator

    Hi there,

     

    About your questions:

    1. We tested it from various screen sizes and it was working fine for us, did you manage to fix it?
    2. Have you tried to add larger image?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Nice to hear that your website is working again.

    About Unyson framework we would strongly suggest to migrate away to Redux. But before that can you please check if you are using Unyson Page Builder inside pages and posts?

    in reply to: Update Theme Error

    Shufflehound
    Moderator

    We are glad that we could help! 🙂

    Shufflehound
    Moderator

    If you are familiar with PHP language then we can give you a PHP snippet that should change it. You will need to paste it in the child theme functions.php . Would that be ok?

    in reply to: help migrate to redux

    Shufflehound
    Moderator

    Great to hear that! 🙂

    Shufflehound
    Moderator

    Sorry for our late response.

     

    We checked this and this is how it is set for our theme – portfolio project page link contains project name. But there are ways on how to change it to something else via PHP code or some WordPress plugins.

     

    You can close it if you want to, but there also should be an option for email notifying.

    in reply to: help migrate to redux

    Shufflehound
    Moderator

    Hi there,

     

    Can you please let us know if you can access admin dashboard? As we need to understand if you can modify the website.

     

    Best regards,

    Shufflehound team

    in reply to: Update Theme Error

    Shufflehound
    Moderator

    Hi there,

     

    Can you please let us know your website link and show us some screenshots with some example orders?

    That would help to better understand your issue.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Sorry for our late response. We did some tests in our own testing server and it was working fine there, so it might be somehow related to WordPress setup. @valavnetin login data isn’t working for us any more. Is it still possible to test it in your website?


    @bengi1984
    and @abdsnr – can you please create separate topics regarding to this issue? It will be easier for us to manage this issue.

Viewing 20 posts - 2,321 through 2,340 (of 3,633 total)