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Viewing 20 posts - 2,921 through 2,940 (of 3,413 total)
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  • Shufflehound
    Moderator

    We can see that your loaded JavaScript file code isn’t the latest from our theme, therefore please try to clear your website cache and check again.

    Shufflehound
    Moderator

    Can you please send us a link to your website, so we can take a look? (you can add it in the private field)

    in reply to: help with some options

    Shufflehound
    Moderator

    Hi there,

     

    Looks like you didn’t add main picture, therefore gallery images could be hidden. We tried to add “Product Image” with “Product Gallery” and everything works just fine. 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Our built-on contact form plugin have some issues to work correctly with some specific hosting configuration, so we added support for Contact Form 7 plugin, which is far more popular should work as expected.

     

    Here is getting started guide for that plugin:

    https://contactform7.com/getting-started-with-contact-form-7/

     

    Best regards,

    Shufflehound team

    in reply to: Contact error

    Shufflehound
    Moderator

    Hi there,

     

    You can use Reorder Posts plugin to archieve this functionality. 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Can you please give us a link to your website, so we can take a look? (you can do that in private field)

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Please try as we mentioned in attachment screenshot and let us know how it works.

    Attachments:
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    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    About your questions:

    1. It could be disabled by going to front page editing, then scrolling to bottom Page Settings > Header > Style and set it to “Default”.
    2. Did you manage to fix it? Because we can’t see any issue regarding to that.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    You’re welcome. 🙂

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    You should use width option in percentage for Video Player element, for example, 100%. Using px causes these issues when it is not possible to set it right for both devices.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    We will need some more information abut your issue.

    Can you please tell us how old could be the previous theme version (before update)? Also can you give us a link to your website? (you can enter it in the private field)

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    Yes we can confirm that, but only on your website. At the moment we can’t replicate it in our demo site.

    Did you change/add any custom JavaScript?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    Looks like we found a bug related to your issue. When entering navigation link without domain and just #core-services it scrolls down just fine, but with domain included it have some issues with animation. We will add this issue to the bug list and will let you know when it is fixed.

     

    Also just letting you know, that Malwarebytes Anti-Malware software is blocking your website.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    At the moment there isn’t such an option, but we will consider to add this in future theme versions. Till then you could try to search some WordPress countdown plugins and some of them may include similar functionality.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    If you are using single image element, then in attached screenshot you can see how to do that (firstly enter URL and then disable lightbox).

     

    About overlay color, can you give us more information about where you want to change it?

     

    Best regards,

    Shufflehound team

    Attachments:
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    Shufflehound
    Moderator

    Hi there,

     

    Looks like it is linked to cart page, because we can see:

     

    CART IS EMPTY

    Looks like there is no items in your cart.

     

    Also can you confirm that there is products added in your site?

     

    Best regards,

    Shufflehound team

    in reply to: Woocommerce problem

    Shufflehound
    Moderator

    Hi there,

     

    Every browser uses different rendering to show everything in frontend, so there could be a small differences in each browser.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Can you please confirm, that you are using the latest Unyson framework version?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Thank you for your question.

     

    We are not sure what you meant with multi-level navigation, but our theme supports mulitple header navigation levels, which you can see bellow.

     

    Best regards,

    Shufflehound team

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    in reply to: Multi-level Navigation

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

    To remove SKU and Category items you can use this CSS code bellow (can be used in Admin Dashboard -> Appearance -> Theme Settings -> Custom Code -> CSS Code ):

    .sh-woo-layout row .product_meta {
        display: none!important;
    }

     

    You can add images in this way (attached bellow).

    Only about sub-headlines we don’t have any simple solution at this moment.

     

    Best regards,

    Shufflehound team

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    in reply to: help with some options
Viewing 20 posts - 2,921 through 2,940 (of 3,413 total)