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  • Shufflehound
    Moderator

    Yes, it could help if we will be able to test it.

    Please post access data in private field.

    Shufflehound
    Moderator

    Nice to hear that. 🙂

     

    Most likely you just need to get this plugin shortcode (more about shortcode here) and paste it in Visual Composer content. That’s how we added Mailchimp plugin functionality there.

    Shufflehound
    Moderator

    Looks like other theme users use this feature as it is, because we tried to use most optimal crop size, so when entering the page user doesn’t need to scroll too far to see content bellow and when switching slides it would work good.

     

    You can try to add this CSS snippet (here – <i>Admin Dashboard -> Appearance -> Theme Settings -> Custom Code -> CSS Code</i> ) and increase/decrease percentage number and see if that helps.

    .sh-portfolio-single-slider .sh-gallery .sh-ratio-container {
            padding-bottom: 75%!important;
    }

    Shufflehound
    Moderator

    Hi there,

     

    Sorry,  after some troubleshooting  we just couldn’t get this working. Either
    header is on the top or bellow content.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Solution for this topic

    The issue is fixed in the below latest version of theme so please update your theme.


    Please login to access this file

     

    You can update it by either deleting existing theme and then install latest theme version of it or use the following plugin to update the theme. https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

    After activating the above plugin just install the downloaded theme on your site.

     

    You won’t lose your site content after updating the theme but for safer side you can take backup of your site before updating the theme.

    Shufflehound
    Moderator

    This feature is added in latest version of theme so please update your theme from this file bellow.


    Please login to access this file

     

    You can update it by either deleting existing theme and then install latest theme version of it or use the following plugin to update the theme. https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

    After activating the above plugin just install the downloaded theme on your site.

     

    You won’t lose your site content after updating the theme but for safer side you can take backup of your site before updating the theme.

    Shufflehound
    Moderator

    Hi there,

     

    You could try something like this plugin – https://wordpress.org/plugins/buttons-shortcode-and-widget/

     

    Best regards,

    Shufflehound team

     

    in reply to: Button in timeline

    Shufflehound
    Moderator

    Hi there,

     

    We haven’t tested it, but maybe some theme users are, so we will leave this topic open.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry, but at the moment we don’t have such a feature. Also it isn’t too easy to add, because it could stay hidden is some cases, even if product is added to cart.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    The feature is added in the latest version of theme so please update your theme from file bellow. There will be a new option under Theme Settings > Portfolio. It is possible that old portfolio item commnets will need to be activated manually by editing its pages.


    Please login to access this file

     

    You can update it by either deleting existing theme and then install latest theme version of it or use the following plugin to update the theme. https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

    After activating the above plugin just install the downloaded theme on your site.

     

    You won’t lose your site content after updating the theme but for safer side you can take backup of your site before updating the theme.

    in reply to: Portfolio comments

    Shufflehound
    Moderator

    We were just trying to find issue cause.

     

    The issue is fixed in the below latest version of theme so please update your theme.


    Please login to access this file

     

    You can update it by either deleting existing theme and then install latest theme version of it or use the following plugin to update the theme. https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

    After activating the above plugin just install the downloaded theme on your site.

     

    You won’t lose your site content after updating the theme but for safer side you can take backup of your site before updating the theme.

    Shufflehound
    Moderator

    It is hard to say why it could happen, because in our test site everything works fine, but we created a custom CSS code, which should fix your issue (you can add it here – Admin Dashboard -> Appearance -> Theme Settings -> Custom Code -> CSS Code ).

    .sh-copyrights {
        display: none;
    }

    Let us know if the issue is fixed.

    Shufflehound
    Moderator

    Did you also tried some of those PHP code snippets?

    Shufflehound
    Moderator

    Nice to hear that. 🙂

    Shufflehound
    Moderator

    Can you please switch to another WordPress theme and test if this issue still persists?

    Shufflehound
    Moderator

    We are testing some ideas, but to fix this issue we would need to access your site and looks like it isn’t available anymore.

    Shufflehound
    Moderator

    Solution for this topic

    We just noticed that there is an issue with our script file and also theme version is pretty outdated.

    Please try to update to latest theme version and let us know if the issue is fixed.


    Please login to access this file

    Shufflehound
    Moderator

    Yes, of course.

    Theme files doesn’t store any data.

    in reply to: Install update

    Shufflehound
    Moderator

    Hi there,

     

    Please try this CSS snippet bellow and let us know if that works (you can paste it here –  Admin Dashboard -> Appearance -> Theme Settings -> Custom Code -> CSS Code ):

    .content-container.sh-page-layout-default {
        padding-top: 0px;
    }

     

    Best regards,

    Shufflehound team

    in reply to: space

    Shufflehound
    Moderator

    Nice to hear that. 🙂

Viewing 20 posts - 3,061 through 3,080 (of 3,675 total)