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  • Shufflehound
    Moderator

    Hello!

     

    That’s definitely an unusual issue. It sounds like it might be due to a plugin conflict. Could you try disabling your plugins one at a time to see if that resolves the problem?

     

    Also, we suggest using plugins like WebP Express. They’re quite handy in situations where WebP might not be available or functioning properly in some browsers. The plugin would then automatically provide the JPEG version as a fallback.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hello!

     

    Sorry for our late response.

     

    Could you send over a link to your website? That way, we can take a closer look at your setup and figure out the best way to remove it.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Sure, we are working on that!

    Shufflehound
    Moderator

    Hello!

     

    Sorry for getting back to you a bit late.

     

    Just to answer your questions:

    1. To get rid of the social icons, just clear out the fields in Jevelin Settings > Social Media Icons.
    2. For some tweaks, head over to Jevelin Settings > Footer. If you need to adjust widget areas, go to Appearance > Widgets. (Tip: If you’re on a newer WordPress version, you might need the Classic Widgets plugin.)
    3. Right now, we’ve got features for changing the icons that appear when you hover, and you can find these under Jevelin Settings.

     

    Hope this helps you out!

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hello,

     

    Thank you for the link; it was very helpful!

     

    1. Please test our latest beta version provided below, where the leftover Google+ code should be completely removed:


    Please login to access this file

     

    2. We’ve just tested the Shufflehound Facebook widget, and it worked well for us. Ensure that you correctly enter your Facebook account slug in the Facebook Name option. For instance, if your page link is https://facebook.com/somepagelink, then you should enter “somepagelink” in that field.

     

    Hope this helps! 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hello,

     

    After each modification, we recommend visiting Settings > Permalinks and saving the settings, as links might have been cached in some instances.

    Could you please try doing that again?

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    @okeydokeydad Hello, you can try to add !important to the line-height value. Let us know if that helps! 🙂

    Shufflehound
    Moderator

    Hello,

     

    Certainly! Could you please specify the exact locations where you’d like to change the Twitter icon? It depends on the specific element or option you’re using.

     

    If you could share a link to your website, that would be very helpful.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hello,

     

    If you’re using the Redux framework plugin, you should be able to activate the “Use as Mega Menu” option for menus under Appearance > Menus where you wish to enable the mega menu.

     

    Let us know if that helps!

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Great! 🙂

    Yes, the feature is included in the live version 4.8.

    Shufflehound
    Moderator

    Hi there,

     

    Due to changes in the aspect ratio for the block, this is expected behavior. The image serves as a background cover and is constrained by the height. You may attempt adjusting some options, but custom CSS might be necessary to alter the block’s behavior.

     

    Best regards,

    Shufflehound Team

    in reply to: About icon slider box

    Shufflehound
    Moderator

    Hi there,

     

    Could you please try the latest 5.8 version? We’ve implemented some fixes that might resolve this issue.

     

    Best regards,

    Shufflehound Team

    Shufflehound
    Moderator

    Hi there,

     

    Can you please let us know which version of the Redux plugin you currently have?

     

    Best regards,

    Shufflehound Team

    in reply to: Redux Upgrade Fail

    Shufflehound
    Moderator

    Hi there,

     

    Thank you for letting us know! 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Thank you for letting us know! 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    That is great! 🙂

    Shufflehound
    Moderator

    Hi there,

     

    The author page should work seamlessly with our theme and shouldn’t require any modifications to function properly. It appears that certain modifications or plugins might be causing the issue.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Great! Thank you for letting us know 🙂

    Shufflehound
    Moderator

    Hi there,

     

    Would it be possible to log in to your website and inspect this issue further? Otherwise, currently, we don’t have any clues about what could be the issue (login details can be shared in the private information field)

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    It seems that the login details weren’t added successfully.

    Can you please try again?

     

    Best regards,

    Shufflehound team

Viewing 20 posts - 561 through 580 (of 3,602 total)