Shufflehound profile

Home Forums Shufflehound

Forum Replies Created

Viewing 20 posts - 761 through 780 (of 3,303 total)
  • Author
  • Shufflehound
    Moderator

    Hi there,

     

    That is great!

    Thank you for letting us know.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    You are welcome! 🙂

    Shufflehound
    Moderator

    It seems that this is how it has always worked.

     

    Maybe you have some websites as examples where we can take a look at how their share is working?

    Shufflehound
    Moderator

    We added some tweaks to the theme settings.

     

    Can you please test it now?

    Shufflehound
    Moderator

    The issue should be fixed! 🙂

    It seems that you had a pretty old Slider revolution version, which was causing the issue. So we updated it and now it should work fine.

     

    We also noticed that the theme version is pretty old and the WPBakery page builder version could also be updated.

    Shufflehound
    Moderator

    Hi there,

     

    You should be able to change it by editing the front page in the WPBakery page builder and changing the background image for the first row.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    We attached screenshots below, so you can see what we tested and if we tested the correct things.

    • This reply was modified 1 year, 1 month ago by Shufflehound.
    Attachments:
    You must be logged in to view attached files.

    Shufflehound
    Moderator

    Hi there!

     

    We took a closer look at those customizations you need and unfortunately we can only offer them as a paid service. It’s extra functionality, so we will have to find time to develop it.

     

    Let us know if you are interested.

    Shufflehound
    Moderator

    You are welcome! 🙂

    Shufflehound
    Moderator

    You are welcome! 🙂

    Shufflehound
    Moderator

    Yes, we tested it on your website.

    Shufflehound
    Moderator

    That is great!

     

    We might have some ideas, but can you please give us access to the theme settings, so we can make some tests? We currently can’t access them.

    Shufflehound
    Moderator

    Hi there,

     

    Can you please share a link yo your website, so we can see your current setup?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We just tested the social link buttons and everything was working fine (including Facebook, Twitter, email, and Pinterest). We have already made multiple improvements for those social share interactions and it seems that we didn’t manage to improve them.

     

    It is possible that in some cases email action can do nothing if the browser and OS don’t have anything where to write it. We tested it on Windows 11 and it was working just fine.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    No worries!

     

    Thank you for letting us know. We will keep this issue in mind and see if other theme users will encounter a similar issue in the future.

    Shufflehound
    Moderator

    Hi there,

     

    Sure, after installing the theme and installing the required plugins (Redux framework, WPBakery, and OCDI) you can install it by:

    • Going to Jevelin (left sidebar) > Import Demo
    • Finding Portfolio (WPBakery builder)
    • Clicking Install Demo
    • And following the instructions

     

    Let us know if that works!

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Doesn’t seem like a known issue.

    Can you please let us know if the theme and the plugins are updated? And are you using the WPBakery page builder or the Unyson page builder?

     

    Also, check if you have multiple page builders active. In some cases that could cause some compatibility issues.

     

    Best regards,

    Shufflehound team

     

    in reply to: page builder issue

    Shufflehound
    Moderator

    Hi there,

     

    Good question.

    Most likely you will need to use a plugin for this purpose. Either a plugin that allows you to set custom sidebar widgets for specific posts (like this one) or an advertisement plugin which allows similar features to change its content for specific posts.

     

    Best regards,

    Shufflehound team

    • This reply was modified 1 year, 1 month ago by Shufflehound.

    Shufflehound
    Moderator

    Hi there,

     

    Sure, first of all – have you updated the theme and the plugins to the latest versions?

     

    If yes, to test it we will also need your website link.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    You are welcome! 🙂

    in reply to: Performance Issues
Viewing 20 posts - 761 through 780 (of 3,303 total)