Forum Replies Created
Can you please reupload the video again?
We made some changes and the mkv file format might work now.
It seems that in the haste.shufflehound.com we have had this switch for some time now. Any ideas about when did you take that screenshot?
We created a bug fix update that should fix that border-radius issue below (browser cache cleaning might be needed after the update):
Let us know if that works! 🙂
Hi there,
Make sure that the required plugins are activated. It is either Unyson Framework (for old installations) or Redux framework (for new installations). You can install/activate it under the Gillion dashboard > Install plugins page.
Best regards,
Shufflehound team
After our last message, we haven’t tried to login into your website.
We are not sure what that is about, but without further testing this issue we can’t tell how to fix it as there could be too many causes for it. If you don’t feel safe entering the admin details here, you can send them to our email [email protected]
Hi there,
Good question, currently we have only one way to import the demo content and it is with all of the content (we use a plugin that currently doesn’t offer to change that).
We could provide theme settings here, but will you also need the homepage content?
Best regards,
Shufflehound team
Thank you for letting us know!
We will mark this as close, but let us know if the issue recurs.
We can confirm your issue, but currently, we have no clues on why that could happen.
Would it be possible for us to log in to your website, to test it further? (you can share the login details in private information field)
Oh, we meant if you can show us where did you see the switch with the two icons (the first of your screenshots).
Yes, we already saw that you have the single switch version on your website.
It seems that the combined button is our default switch for the dark mode.
Can you give us a link to where you found the old variation?
Hi there,
First of all, can you please add the custom CSS we have mentioned above? It is needed to fix the width issue.
About the issue itself, it seems that we didn’t quite understand it. Maybe you can attach a screenshot or video?
Best regards,
Shufflehound team
Thank you for your suggestion.
We will think about implementing it in the future.
We can see that you have a pending update found, so it seems that it is working (screenshot added below)
Hi there,
We don’t really remember what we did, but most likely we added custom code under Jevelin Settins > CSS & JS section.
Best regards,
Shufflehound team
Hi there,
Currently, we don’t have a mac where we could test it.
Does this issue also appear on iPhones or iPads? We tested the main page but it worked fine on those devices.
Best regards,
Shufflehound team
Hi there,
We could create a custom CSS for that.
Can you please give us a link to the page which, have this section?
Best regards,
Shufflehound team
Hi there,
Can you please give us a link to the page which have this section?
We browse your website, but couldn’t find it.
Best regards,
Shufflehound team
Hi there,
Unfortunately, it seems that the page builders we use for the theme don’t offer such functionality.
It might be possible with custom code, but that would be outside of the theme support.
Best regards,
Shufflehound team
Hi there,
It seems that this issue is happening due to the Slider Revolution plugin zoom animation. We can see that on most devices this works fine, but on some, it is causing the issue.
We tried multiple fixes, but currently, we couldn’t find a solution that would work on all devices. At this moment we can recommend disabling the zoom animation.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
It seems that the icons are working now. Did you manage to fix them?
That kind of issue most likely is related to the website setup, where icon files are loading from different domains or something similar.
Best regards,
Shufflehound team
