Forum Replies Created
Hi there,
Sorry for our late response.
Can you please share a link to your website, so we can see your website setup and inspect the issues?
Best regards,
Shufflehound team
Hi there,
It seems that currently, both your dropdown and categories count works fine.
Did you manage to fix it?
Best regards,
Shufflehound team
It seems that we may found the cause.
The uploaded images are too small to auto-generate square image sizes in your mentioned place. Can you please try to upload larger images?
Let us know if that works!
Got it!
Can you please share a link to your website, so we can inspect this issue further?
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
We checked your website and it seemed fine now.
Did you manage to fix it?
Best regards,
Shufflehound team
We are glad that it worked! 🙂
Hi there,
Quite often, the Elementor cache is causing the layout issue you see.
Please try going to Elementor (in the left admin sidebar) > Tools and under Regenerate CSS & Data click on Regenerate Files & Data.
Let us know if that works! 🙂
Best regards,
Shufflehound team
Hi there,
We created a bugfix update below.
Please test it and let us know if that fixes it! 🙂
Best regards,
Shufflehound team
Hi there,
Can you please let us know if the Redux framework or the Unyson framework (for older theme installations) is installed and activated?
Best regards,
Shufflehound team
Hi there,
Can you please give us a link to the website where we can see this in action? That would help us to debug this issue.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Can you please give us more information about the needed functionality? Like what exactly did you mean with eventon?
Best regards,
Shufflehound team
Hi there,
We have already answered your other topic.
As these issues seem to be very similar, we will need to login into your website to fix both of them.
Best regards,
Shufflehound team
Hi there,
In our demo sites, it is working just fine and it seems that there could be some kind of connection issue.
Would it be possible to log in to your website to test this issue? (you can share it in the private information field below)
Best regards,
Shufflehound team
Hi there,
Can you please let us know on which version this feature is working fine and on which the issue started to appear?
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
We tested Jevelin 5.4 with the newest WP and WPBakery page builder versions and it seems to work fine.
Maybe you have access to the PHP log so that we can figure out the issue?
Best regards,
Shufflehound team
We changed it now!
We are glad that it worked! 🙂
Hi there,
If the issue is only for older images (added before the installation) you can try to use Force Regenerate Thumbnails by regenerating all the small images for all the images.
Let us know if that works!
Best regards,
Shufflehound team
We are glad that it worked! 🙂
About the dropdown color you may try to change it under Jevelin Settings (at the topbar) > Styling > Dropdown / Menu (section) and try to adjust colors there for your liking.
Let us know if that works! 🙂
