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Viewing 20 posts - 1,101 through 1,120 (of 3,630 total)
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  • Shufflehound
    Moderator

    Hi there,

     

    We just tested the social link buttons and everything was working fine (including Facebook, Twitter, email, and Pinterest). We have already made multiple improvements for those social share interactions and it seems that we didn’t manage to improve them.

     

    It is possible that in some cases email action can do nothing if the browser and OS don’t have anything where to write it. We tested it on Windows 11 and it was working just fine.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    No worries!

     

    Thank you for letting us know. We will keep this issue in mind and see if other theme users will encounter a similar issue in the future.

    Shufflehound
    Moderator

    Hi there,

     

    Sure, after installing the theme and installing the required plugins (Redux framework, WPBakery, and OCDI) you can install it by:

    • Going to Jevelin (left sidebar) > Import Demo
    • Finding Portfolio (WPBakery builder)
    • Clicking Install Demo
    • And following the instructions

     

    Let us know if that works!

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Doesn’t seem like a known issue.

    Can you please let us know if the theme and the plugins are updated? And are you using the WPBakery page builder or the Unyson page builder?

     

    Also, check if you have multiple page builders active. In some cases that could cause some compatibility issues.

     

    Best regards,

    Shufflehound team

     

    in reply to: page builder issue

    Shufflehound
    Moderator

    Hi there,

     

    Good question.

    Most likely you will need to use a plugin for this purpose. Either a plugin that allows you to set custom sidebar widgets for specific posts (like this one) or an advertisement plugin which allows similar features to change its content for specific posts.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sure, first of all – have you updated the theme and the plugins to the latest versions?

     

    If yes, to test it we will also need your website link.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    You are welcome! 🙂

    in reply to: Performance Issues

    Shufflehound
    Moderator

    Yes, this version should work with PHP 8.0

    in reply to: Unable to Install Demo

    Shufflehound
    Moderator

    Installed! 🙂

     

    We found one issue and it seems that we managed to fix it in the latest beta version:


    Please login to access this file

    in reply to: Unable to Install Demo

    Shufflehound
    Moderator

    You can try this custom CSS that you can add in the Gillion Settings > Custom CSS/JS section:

    .primary-desktop .social-media-instagram { order: 1; }
    .primary-desktop .social-media-facebook { order: 2; }
    .primary-desktop .social-media-pinterest { order: 3; }
    .primary-desktop .social-media-tumblr { order: 4; }
    .primary-desktop .social-media-linkedin { order: 5; }
    .primary-desktop .social-media-twitter { order: 6; }
    .primary-desktop .social-media-youtube{ order: 7; }

     

    Let us know if that works!

    Shufflehound
    Moderator

    It seems that it was a bug.

    Should be fixed in the latest beta version:


    Please login to access this file

     

    Let us know if that works!

    in reply to: Missing sections

    Shufflehound
    Moderator

    Thank you, the login details worked!

     

    Can you please let us know which demo you would like to be imported?

    in reply to: Unable to Install Demo

    Shufflehound
    Moderator

    Thank you!

     

    Well, the dropdown shouldn’t be even visible on mobile devices as mobile devices don’t have a hover feature and should open the cart page instead (we are not sure why it is even visible). We created a custom CSS, so you can hide it completely on the mobile devices:

    .sh-header-mobile .sh-nav-cart ul.sub-menu {
        display: none!important;
    }

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We made some tests and on our testing site, it seems to work just fine.

    As we couldn’t replicate it on our end, we will need access to your website, so we can do further testing. Would that be possible? (you can share it in private information).

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We just did some tests and we got this error for the front page:

    Google Maps JavaScript API error: RefererNotAllowedMapError
    https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-error
    Your site URL to be authorized: https://tstadshuys.nl/

     

    It seems that there could be some issues with the API permissions.

    Check if the “Geocoding API” and “Maps Javascript API” both are enabled.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    That is great! 🙂

     

    Sure, but the WPBakery page builder will have a lot more elements and options.

    in reply to: Missing sections

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

    We are glad that you managed to sort out some of the issues!

     

    About the framework upgrade it is only meant for the page/post and theme settings. It won’t be related to the Unyson page builder or the WPbakery page builder in any way. It is also possible, but not recommended to upgrade to the Redux framework and keep the Unyson plugin active for the page builder settings, but it may cause some issues in some cases.

     

    Best regards,

    Shufflehound team

    in reply to: Missing sections

    Shufflehound
    Moderator

    Hi there,

     

    We are not sure which plugin you are using for this purpose, so we can only recommend trying other plugins and seeing if that works. Different plugins will create this functionality in different ways, so it is possible that in other plugins it will work just fine.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We created custom CSS code that you can add to the theme settings.

    @media (max-width: 550px) {
         body .container {
             max-width: 100%!important; 
             padding-left: 25px!important;
             padding-right: 25px!important;
         }
    }

    Let us know if that fixes the issue! 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Would it be possible for us to test it on your website? As of the moment, we can’t replicate the issue.

     

    Best regards,

    Shufflehound team

Viewing 20 posts - 1,101 through 1,120 (of 3,630 total)