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  • Shufflehound
    Moderator

    Hi there,

     

    That is great! šŸ™‚

    Please try to update it via our theme plugin installer under Appearance > Install plugins.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    We are glad that it worked! šŸ™‚

    Shufflehound
    Moderator

    You are welcome! šŸ™‚

    in reply to: Theme error

    Shufflehound
    Moderator

    Hi there,

     

    Most likely you can just install your site inside the blog directory or create a multi-site WordPress setup with two sites (one as the main and one inside the blog folder).

    Another way may be by modifying the blog post link structure, but as we haven’t done it in this way we can only recommend searching in Google as this is WordPress related question.

     

    Best regards,

    Shufflehound team

     

    Shufflehound
    Moderator

    Hi there,

     

    You can upload it directly to the dashboard and replace it, or do it via FTP by deleting old files and uploading the new ones.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Do you have updated the theme to the latest version 4.4?

     

    If yes, you can go to Gillion Settings > Styling > Body > Line height and try to increase it.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Thank you for the login details.

     

    We have contacted to our server provider and it seems that your website IP address might be automatically blacklisted – https://cleantalk.org/blacklists/188.165.53.185 . Our hosting provider suggested that you could contact your hosting provider and ask if they can’t change the IP to non-blacklisted IP.

     

    In meantime, we have made some changes to our server which can take up to 24h. Let us know if that changes anything.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Currently, we are not sure that could be the cause.

     

    Can you please test if the issue is also happening with the default WordPress themes?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Can you please let us know if you have updated the theme and if you are using the Unyson framework plugin?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Currently, we don’t have such a functionality, so that can be done only by modifying theme files.

     

    Can you please let us how you want to edit the links? So we can maybe consider implementing the changes.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We have attached an example where you can change it below.

     

    Let us know if you need further assistance.

     

    Best regards,

    Shufflehound team

    Attachments:
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    Shufflehound
    Moderator

    Hi there,

     

    Sure, you can disable it under Gillion Settings (at the topbar) > Post > Post View Count, and there just set it to Off

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Today we made some changes regarding our update server, so not sure if that changed something, but we saw the Gillion update available under the Updates section. We updated it for you! šŸ™‚

    Shufflehound
    Moderator

    Hi there,

     

    We don’t have official compatibility with this plugin, so it is hard to say what could cause it.

     

    Maybe the plugin itself made some updates in the newer versions?

    If that isn’t it, we would need to know what is the latest working Jevelin version, so we can take a look at the changes.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sure, we just removed it (we removed it by setting the top section column padding to 0).

    Can you please take a look? šŸ™‚

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Oh, then it seems that you are using the Unyson page builder.

    At least for the featured image issue currently the only solution we have is to upgrade the framework. The Unyson framework plugin (which you are currently using) itself is discontinued and causes many issues.

    One way how this issue can be solved is to recreate pages in the WPBakery page builder as it has the same elements as the Unyson framework and then upgrade the framework, but that could be time-consuming.

    Shufflehound
    Moderator

    Hi there,

     

    This is a common issue while using the Unyson framework plugin, which is now deprecated.

    If you don’t use Unyson page builder, then you can just upgrade it under the Left admin sidebar > Jevelin > Framework upgrade.

     

    Best regards,

    Shufflehound team

     

    in reply to: Theme error

    Shufflehound
    Moderator

    We made some changes and it seems to be working now.

    Can you please test it?

    Shufflehound
    Moderator

    Hi there,

     

    Regarding your questions:

    • It depends if you mean WordPress built-in login/register page or WooCommerce pages (where there will also be a website header and footer)
    • Can you please give us an example of the filters you meant? Maybe from our showcase

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    That is great! šŸ™‚

     

    Can you please try to fully disable the child theme and see if that works?

Viewing 20 posts - 1,241 through 1,260 (of 3,630 total)