Forum Replies Created
Hi there,
That depends on the page builder and its settings.
Can you please share a link to your website, so we can inspect that?
Best regards,
Shufflehound team
We just did further testing on how the parallax footer works and everything seemed fine (it is meant to be activated on screens above 850px).
For testing purposes, we just disabled the caching plugin and it seems that everything started working fine (in our case we needed to press ctrl+f5 for hard refresh). So at the moment, we can either recommend changing caching plugin settings or changing a caching plugin.
You are welcome! 🙂
Hi there,
Thank you for the login details.
We added some tweaks to your custom CSS and it seems that it is working fine now on the mobile devices.
Best regards,
Shufflehound team
Oh, then would it be possible for us to log in to your website, so we can inspect this issue further? (you can share it in the private information field below)
As we don’t have any ETA on when we could implement a fix for it.
We added a partial fix for your website with a custom JS.
Can you please take a look? 🙂
Currently, one of the suspects would be the caching plugin – we just cleared all cache.
Besides that, we saw that the footer was disabled under page settings for this page. We re-enabled it and it seems that now we can see the footer for all the pages.
Hi there,
Sorry for our late response.
Can you please share a link to your website, so we can inspect your website setup?
Best regards,
Shufflehound team
That is strange. We tested it again and we could confirm the issue on one of the pages you have shown.
At the moment, we don’t have any clues on what is causing it. Would it be possible to log in to your website to test it further? (you can share it in the private information field below).
Hi there,
Sorry for our late response.
If you want to set the Barlow font for your whole website.
Please try this custom CSS code below. You can add it under Jevelin Settings > Custom CSS/JS section.
html body, html .menu-item a {   font-family: 'Barlow'!important; }Let us know if that works! 🙂
Best regards,
Shufflehound team
Hi there,
That is strange as still, all the pages you mentioned are working just fine for us.
Regarding the issue, you mentioned – we added multiple fixes for the 5.3.4 version, so it should have been fixed in the newest versions.
Can you please attach some screenshots of the issue you are experiencing?
Best regards,
Shufflehound team
Hi there,
It seems that it is how WPBakery page builder works on the mobile version.
We managed to overwrite it with custom CSS that we added under Jevelin Settings > Custom CSS/JS.
Can you please take a look? 🙂
Best regards,
Shufflehound team
Thank you!
We inspected your website and added a new option in the theme settings to change the default landscape image ratio to square (an updated version has already been uploaded to your website).
Now all the images will be square (where the image size will be larger than 660×660 px).
Let us know if that works! 🙂
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Can you please let us know which CSS script did you add?
It seems that there might be an issue with it.
Also, we can see that there are a lot of custom modifications for the logo as it seems that you have a custom background image as the logo instead of images. Is there a reason for that?
Best regards,
Shufflehound team
Hi there,
In this case, we are not sure what could cause it.
Maybe you can share login details to your website, so we can inspect it further? (you can share it in the private information field below)
Best regards,
Shufflehound team
Hi there,
Is the One Page Navigation option enabled under the Jevelin Settings > General?
If that doesn’t work then currently we don’t have such an option, but we can think about implementing it.
Best regards,
Shufflehound team
Hi there,
Does the footer not function correctly on all pages or only some of them?
We asking that, because it is possible to manually overwrite the settings for each page and post.
Best regards,
Shufflehound team
Hi there,
Currently, this feature is not supported on mobile devices.
We can recommend adding the link to the navigation and then we can create a custom CSS for hiding it on the desktop.
Best regards,
Shufflehound team
You are welcome! 🙂
You are welcome!
