Forum Replies Created
Hi there,
That is strange as it should have automatically appeared.
Can you please share a link to your website, so we can see your current setup?
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Thank you for letting us know!
Best regards,
Shufflehound team
Hi there,
Not sure what exactly happened, but to test this issue we needed to install Query Monitor plugin (we have tested it many times before), and after we tried to do that your website suddenly stopped working with 500 error.
If needed you can share your hosting details and we can try to fix it. Sorry for that.
Best regards,
Shufflehound team
Hi there,
We removed the comments indicator!
There is an option under Jevelin Settings (at the topbar) > Blog > Post elements where it can be removed.
Best regards,
Shufflehound team
Hi there,
At the moment we don’t have such an option, but we can offer a custom CSS to overwrite it (you can change the colors to your liking):
body.sh-blog-style2 .sh-footer .widget_tag_cloud a { background-color: #ffffff; color: #3f3f3f; }Let us know if that works! 🙂
Best regards,
Shufflehound team
Hi there,
It seems that the whitespace is coming from the column where the header builder is located. We can suggest you try to set columns padding to 0 and see if that fixes it.
Update: We remembered that we have login details for your website, so we fixed it for you! 🙂
Best regards,
Shufflehound team
Hi there,
We are sorry to hear that.
If you are still interested we can offer to login into your website and inspect the issues. At the moment we can’t comment on what exactly could cause such issues without seeing the website.
Best regards,
Shufflehound team
Hi there,
We updated the theme and found some CSS-related issues that it seems we managed to fix.
Can you please take a look? 🙂
Best regards,
Shufflehound team
Great, we will do that!
Hi there,
This notice only says that some extra content couldn’t be added.
Otherwise, we are not sure what could cause this issue. We can offer to log in to your website, so we can test this issue. You can share the login data in the private information field.
Best regards,
Shufflehound team
Hi there,
Can you please give us a link to the exact page so that we can see the page setup?
Best regards,
Shufflehound team
Hi there,
Sure, can you please share a link to your website? So we can see your current setup.
Best regards,
Shufflehound team
Hi there,
Can you please share a link to your website? So we can see your current setup.
Best regards,
Shufflehound team
Hi there,
Oh, it seems that we have forgotten about this option.
We tested it with a few videos and the feature was working fine (with some video exceptions). Please try to test also full youtube link like this: https://www.youtube.com/watch?v=A16MWO1fQ7c
We recommend it because we have made custom elements and many optimizations for it. We have a different theme which for example uses Elementor and we have created many Elementor elements for it.
It is a time-consuming process, to create custom elements and features for the page builders. Otherwise, you can of course use different page builders, but they won’t have any extra elements and features.
Best regards,
Shufflehound team
Hi there,
Your purchase code will work only at one site at a time.
You can either activate one site, update it, and then activate another site and update, and then again you can activate the first site.
Otherwise below you can download our latest theme version:
Best regards,
Shufflehound team
Hi there,
Would it be possible to login into your website? You can share it in the private information field below.
It is hard to tell what could cause it at the moment as it could be some plugin conflict or something completely different.
Best regards,
Shufflehound team
We are glad that it worked! 🙂
Sure, thank you!
Yes, of course!
Let us know when we can do that.
