Forum Replies Created
Sure, let us know how it goes!
Oh, if you are okay with editing files then manually it can be done by editing the js/scripts.js file line:869 (if you have the latest version) 🙂
You are welcome!
Hi there,
We haven’t encountered such an issue and it doesn’t seem to be related to the theme itself.
Maybe some plugin is causing it? You can try to disable plugins one by one and see if that helps.
Best regards,
Shufflehound team
Hi there,
It took us some time, but we figured out the cause and added the fix in the latest beta version.
We have already uploaded it in to your website and it seems that the author name issue is fixed.
We have also fixed the sticky sidebar issue by changing Elementor Experiments > Optimized DOM Output option to disabled.
Let us know if the issues are fixed! 🙂
Best regards,
Shufflehound team
That is great! 🙂
Yes, that should work just fine.
We improved your font loading CSS and now it seems to work fine.
Can you please test it?
Hi there,
Thank you for the link.
Currently, we don’t support changing the share button actions. We can only change the action order, for example, here we changed to facebook and mail first. You can add it in the theme settings > CSS & JS section.
.sh-social-share .jssocials-shares { display: flex} .sh-social-share .jssocials-share-facebook { order: -1 } .sh-social-share .jssocials-share-email { order: -1 }Best regards,
Shufflehound team
Hi there,
It depends on your website setup, but most likely you can change it in the page builder settings.
Let us know if you need further help.
Best regards,
Shufflehound team
We saw that, but this link seems incorrect because if it is added in the theme settings it should start with / or your website domain https://www.eposcomputer.com
So we tried this link – https://www.eposcomputer.com/fonts/barlow-v12-latin-regular.woff , but it didn’t work.
Hi there,
Sorry for our late response.
We just tested it and we can confirm that. Do you have any performance optimization plugins installed? Like file minifiying or page caching?
Other than that can you please test the Jevelin accordion element? Maybe it will work better than the WPBakery one.
Best regards,
Shufflehound team
Sure, we tested multiple plugins and couldn’t find any compatible with our theme.
Maybe you can just reset the publish date when updating? It is pretty easy and can be done with just a few clicks, see here.
Can you please let us know what is the full URL of the font file location?
We just added some custom CSS in the theme settings.
Can you please take a look now? 🙂
Hi there,
Sorry for our late response.
We just checked your website and for us, it seems that it looks like same both when logged in and when viewing your website as a guest.
Best regards,
Shufflehound team
Hi there,
Can you please share a link to your website?
Recently we had a similar issue with another website where the website was using a blacklisted IP address.
For now, we will attach those plugins below.
Best regards,
Shufflehound team
Hi there,
Thank you for your login details.
We may have some ideas on how to fix it, but can we access the theme settings? It seems that we can’t access them at the moment.
Best regards,
Shufflehound team
Hi there,
Yes, we finally found the issue: your child theme has an old footer.php version that overwrites our new footer.php file.
The solution is to just remove footer.php file from jevelin-child theme or to change its content to the new version.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Can you please share a link to your website, so we can see your current progress? (if needed you can share it in the private information field below)
Best regards,
Shufflehound team
Hi there,
Thank you for letting us know and sharing the solution! 🙂
Best regards,
Shufflehound team
