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  • Shufflehound
    Moderator

    Hi there,

     

    Can you please share a link to your website, so we can take a look on your current setup? That will help us to figure out the solution.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    It seems that you are still using the Unyson page builder and that is keeping you from disabling it. For now you can just keep Unyson framework active and if in the future you will rebuild it with the WPBakery page builder, then you will be able to fully disable it.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sure, the only thing that should be overwritten is the theme settings, but you could easily export and then import back the old settings (when using Redux framework). Other than that you will have some new posts, pages and images.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We are sorry to hear that.

     

    Could you please share a login data to your website, so we can inspect this issue for you? (you can share it in the private information field).

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Have you tried to use Loco Translate plugin?

    It should help you to translate theme texts.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    To find the purchase code, please see the image below.

     

    Depends on the performance plugins you are using. Most likely there should be a clear cache button.

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    Shufflehound
    Moderator

    Hi there,

     

    You need to upgrade to a recent theme version. We recommend to upgrade to the latest theme version available (the newest is 4.3.3)

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sure, can you please give us a link to your website, so we can see the section you are mentioning?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Unfortunately we donโ€™t have a solution or that.

     

    Most WPBakery page builder elements works about the same as in the Unyson page builder (similar options and elements), that should make it a little bit easier to migrate to it.

    Also if you had installed a demo content before (as a base for your website), you can install WPBakery page builder made demo content to make it even easier.

     

    By the way we attached a screenshot below on how you can tell if the page is built by Unyson.

     

    Best regards,

    Shufflehound team

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    Shufflehound
    Moderator

    Can you please try to disable all plugins except the WPBakery page builder and Redux framework? Let us know if that changes anything.

     

    If that won’t work we will need to login in to your website to debug this issue further (you can share the login data in the private information field)

    Shufflehound
    Moderator

    Hi there,

     

    You can try this child theme we have uploaded below and see if that works.

     

    Best regards,

    Shufflehound team

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    Shufflehound
    Moderator

    Would it be possible to login to your website and debug this issue from the admin panel? (you can share the login data in the private information field)

    Shufflehound
    Moderator

    Hi there,

     

    Not sure if that would change anything, but there shouldn’t be a space between the text โ€œmailto: xxxโ€.

     

    Also which Slider Revolution version are you using?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Unfortunately we don’t have a solution or that.

     

    Most WPBakery page builder elements works about the same as in the Unyson page builder (similar options and elements), that should make it a little bit easier to migrate to it.

    Also if you had installed a demo content before as a base for your website, you can install WPBakery page builder made demo content to make it even easier.

    Shufflehound
    Moderator

    Hi there,

     

    Can you please let us know if that is working in the Google Chrome browser?

     

    Best regards,

    Shufflehound team

    in reply to: Cache issue?

    Shufflehound
    Moderator

    Hi there,

     

    Previously you had a theme version, which didn’t have option to add theme license and therefore you didn’t have automatic updates for the theme.

    Now when entering the purchase code you will get automatic updates in the future. ๐Ÿ™‚

    Most likely you have some website caching enabled that needs to be cleared for the site guests.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    That is great that it worked! ๐Ÿ™‚

     

    Unyson migration to Redux was available for some time now, but it was optional for those users who have an issue with it.

     

    Shufflehound
    Moderator

    We are glad that it worked! ๐Ÿ™‚

    Shufflehound
    Moderator

    We are glad that it worked! ๐Ÿ™‚

    Shufflehound
    Moderator

    We found a strange JavaScript related issue, which is now fixed in the latest beta version (1.0.1.5). Can you please take a look?

     

    About the gap, can you please give us a screenshot? So we can better understand what needs to be changed.

    in reply to: Lightbox
Viewing 20 posts - 1,801 through 1,820 (of 3,701 total)