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Viewing 20 posts - 1,801 through 1,820 (of 3,611 total)
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  • Shufflehound
    Moderator

    Hi there,

     

    Can you please give us a link to your website, so we can see your current setup?

     

    Best regards,

    Shufflehound team

    in reply to: Titlebar Height

    Shufflehound
    Moderator

    Hi there,

     

    Just to make sure, are you using Unyson framework and the Unyson page builder?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Have you changed the installed demo?

    And are there still any missing sections which we should add?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Yes, it is working now.

     

    We will inspect this issue and try to fix it till tomorrow!

    Shufflehound
    Moderator

    Thank you for the login details. 🙂

    We could login, but we will need more access to the dashboard as at the moment we can’t test the demo installation process (page is not allowed)

    Shufflehound
    Moderator

    Hi there,

     

    As we previously motioned we tried to add some improvements in our servers, that may fix this. But it seems that your website still doesn’t want to connect to our server, so we will need to figure out another fix.

     

    No worries, if we won’t be able to fix this, we will give you a refund.

     

    To try to fix this, we will need to access your website dashboard, can you please share it under private information field?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Also you can share you login details (in the private information field) and we can do it for you. 🙂

    in reply to: Footer

    Shufflehound
    Moderator

    Hi there,

     

    Can you please share you website link, so we can inspect your current layout.

     

    Best regards,

    Shufflehound team

    in reply to: Footer

    Shufflehound
    Moderator

    Hi there,

    Our theme supports installing demos from the Gillion theme dashboard, so at the moment we don’t understand what is the issue in this case.

     

    Can you please give us more details about your issue and maybe a link to your website? So we can understand how we can help you

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    It seems that the login data isn’t working anymore.

    Did you managed to fix it?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Would it be possible to login to your website and try to fix it?

    We might have some ideas, but we don’t have Elementor Pro available at the moment to test it.

    Shufflehound
    Moderator

    Hi there,

     

    Yes, can you please disable the AMP plugin and try again?

     

    Best regards,

    Shufflehound team

     

    Shufflehound
    Moderator

    Hi there,

     

    Yes, we checked it and it seems that at the moment our mega menu isn’t compatible with the Elementor header builder.

    We have added this to our to do list for the future theme updates.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We just checked your website and it seems that there is no mega menu enabled, is that correct?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We frequently add things that are faster to develop, but unfortunately this feature isn’t it.

    As we can see that you use Elementor header builder, then this could be possible with it’s responsive options.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We created a new update which should fix it (available bellow)


    Please login to access this file

     

    Let us know if that works! 🙂

     

    Best regards,

    Shufflehound team

    in reply to: initial setup

    Shufflehound
    Moderator

    Hi there,

     

    It seems that we don’t have such an option for title and tagline as it isn’t frequently requested feature.

     

    However you can add it all as an image or even SVG image

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    You can try to go to the Blog edit page and set page template to Blog

     

    Let us know if that works! 🙂

     

    Best regards,

    Shufflehound team

    in reply to: Blog doesn’t work

    Shufflehound
    Moderator

    At the moment we don’t have such an feature, we will think about adding it in the future updates

    Shufflehound
    Moderator

    Hi there,

     

    Looks like that you don’t have the current category link, this one should work just fine – https://www.jmgdruka.lv/portfolio-cat/uv-druka/

     

    It seems that at the moment we don’t have such an option.

     

    Best regards,

    Shufflehound team

Viewing 20 posts - 1,801 through 1,820 (of 3,611 total)