Forum Replies Created
To do that you can either use FTP or cPnael file manager.
Hi @jemano,
I hope you are well today and thank you for your question.
You can achieve it by using the solution posted in the following topic.
https://support.shufflehound.com/forums/topic/anchors-in-page-builder/#post-1959
Best regards,
Shufflehound team@eventswestjohn To help us keep support thread separates could you please create your own thread for your question instead of replying on others thread as it makes the thread messy and hard to read.
If you want to you can also add reference of this thread in your newly created thread.
We would be more than happy to help you on your new thread.
Hi @NorthumbrianTin,
I hope you are well today and thank you for your question.
To resolve the Responsive header alignment i tried to access your site but it is just displaying the message “Updated Website Coming Soon”
Could you please temporary disable it or would you mind if i log in to your site and access your site? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?
Best regards,
Shufflehound teamWould you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?
Hi @lifestylegr,
I hope you are well today and thank you for your question.
You can try achieving it using any of the following plugins.
https://wordpress.org/plugins/easy-bootstrap-shortcodes/
https://wordpress.org/plugins/bootstrap-3-shortcodes/
Best regards,
Shufflehound teamYes i can understand that this is happening because you have set global layout to full width so you have to change the layout in individual page settings.
I have added this in the feature to do list to be implemented in the future version of theme.
Hi @NadhimAli,
I hope you are well today and thank you for your question.
Yes you can do that but in that CSS file editor-style-rtl.css code you have to change CSS property and their value from left to right and right values to left means you have to change it opposite.
Best regards,
Shufflehound teamPlease try clearing the WP-Super-Cache that you are using on your site.
Make sure to add widgets in the page widgets area and set page layout to default as shown in the attached screenshots.
If you are still facing the issue, then would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?
Awesome great to see you got that found.
Please advise if you have more questions.
Have a fantastic day!
Hi @spfskyline,
I hope you are well today and thank you for your question.
Please clear the W3 Total Cache that you are using on your site eaglesnestdevelopers or temporary disable it.
Also please make sure you are using latest version of theme on your site.
This can be due to plugin conflict on your site so please try temporary deactivating all plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound teamHi @hankao,
I hope you are well today and thank you for your questions.
Which one should i set to be active Jevelin or Jevelin Child as it will only allow one to be active ?
After installing both themes please activate the child theme.
What is the purpose of child?
You can find information about this on the following page.
http://freewptp.com/why-and-how-to-create-wordpress-child-theme/
Best regards,
Shufflehound teamAwesome great to see you got that resolved.
Please advise if you have more questions.
Have a fantastic day!
It seems your server issue from shared error message.
Please try resolving it as described on the following page or contact your web host.
https://justcheckingonall.wordpress.com/2009/02/17/mod_mime_magic-invalid-type-mconvert/
You can directly try adding that code in the text editor mode of your portfolio post or if you are using page builder then use text block element as shown in the attached screenshots.
I want to ask you again, I want to add Subscribe, Like and Share Button below my youtube videos.
Is guide to making the button included to your support facilities?You can try achieving this referring the solutions provided on the following pages.
http://www.wpbeginner.com/wp-tutorials/how-to-add-youtube-subscribe-button-in-wordpress/
Hi Eugene,
Sorry to hear of the problem you are having.
I have tested the demo site content form https://jevelin.shufflehound.com/elements/contact-form/ on mobile chrome browser and it is working fine for me without any issue.
Could you please tell me which browser you are using?
Also please test it on another browser.
Best regards,
Shufflehound teamDo you mean it is working fine for you on all other images except portfolio images?
Solution for this topic
I could confirm the issue on my test site therefore notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
In the meanwhile you can try resolving the issue by using the attached small custom plugin.
Hi @ahmedshawan,
Sorry to hear of the problem you are having.
I could confirm the issue on my test site therefore notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
In the meanwhile you can try resolving the issue by using the attached modified child theme of Gillion theme.
Best regards,
Shufflehound team
