Forum Replies Created
Hi @tylernsmith,
Sorry to hear of the problem you are having.
Please check whether the solutions posted in the following topics help you to resolve the issue.
https://support.shufflehound.com/forums/topic/cannot-install-demo-content/
https://support.shufflehound.com/forums/topic/error-the-execution-failed-please-check-error-log/
If you can’t resolve the issue then please tell me which demo content you want to install on your site and would you mind if i log in to your site and do some troubleshooting ti import it? If this is ok then could you please share me your site log in details and cPanel or FTP details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?
Best regards,
Shufflehound teamSolution for this topic
Hi @kylemcneir,
I hope you are well today and thank you for your question.
I could confirm the issue on my test site therefore notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
In the meanwhile you can try resolving the issue by using the attached modified child theme of Jevelin theme.
Best regards,
Shufflehound teamHi Andrew,
I hope you are well today and thank you for your question.
Currently the Unyson plugin visual page builder doesn’t provide this functionality but i hope it will be made available in the future version of plugin.
Best regards,
Shufflehound teamThen would you mind if i log in to your site and use the code? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?
Solution for this topic
To have a background per category you have to develop and use custom CSS code like following by adding it in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.tax-product_cat.term-test-album-scooby-category .sh-titlebar { background-image: url(//www.worldofpixels.be/wp-content/uploads/2016/03/pexels-photo-v270221.jpeg); }To create the CSS code for other categories just copy paste the above CSS code and change the category name and background image URL in it.
Why is a cover image necessary whatsoever?
It is Revolution slider plugin developer decision so not sure but it is necessary.
Are you referring the categories as displayed in the attached screenshot?
Im not getting any emails form the site whatsoever.
Then it is not contact form problem but your site problem that you need to troubleshoot and resolve.
You can troubleshoot the email issue as described on the following pages or contact your web host regarding this.
http://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/
https://kinsta.com/knowledgebase/wordpress-not-sending-emails/
Could you please share me your site URL where it’s happening so that i can troubleshoot it?
Please try using it in the say what plugin settings as shown in the attached screenshot.
For Portfolio Category try using the text domain as fw
Hi Ben,
I hope you are well today and thank you for your question.
You can set the image for that page in the titlebar settings as shown in the attached screenshot.
Best regards,
Shufflehound teamYou don’t have to configure in the Writing setting as this setting is for posting to WordPress by email and not for making emails work on the site.
Are you getting other emails from your site like user registration or comments?
If you find it’s hard to configure SMTP settings then instead use WP-mail send method in the contact form settings.
No what i meant is it working fine for you inside product short description in Woocommerce using any default WordPress theme like Twenty Seventeen?
You are most welcome here 🙂
1
Hi and thank you for your participation.
No, there are no black frame in the start of the video. I have edited a new version whith an absolutely clean cut in the start. Between the white .jpg and the video black frames showing up.Ok then please add the same video in any page and share me the page URL so that we can check it.
Also see the solutions posted in the following topics.
http://stackoverflow.com/questions/19794000/removing-black-borders-on-a-vimeo-iframe-embed-using-css
http://www.kriesi.at/support/topic/is-it-possible-remove-black-frame-around-vimeo-video/
2
I have problem with installation af a Revolution slider filmstrip plugin “codecanyon-2751380-slider-revolution-responsive-wordpress-plugin (1)”.
I have updated the slider to the latest version but the plugin is rejected.
Earlier this plugin was installed on a “testsite” but this is now deleated.
The theme only comes with Revolution slider plugin and not any other add ons or plugins of it so we don’t provide support to them here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
Hi @worldofpixel,
I hope you are well today and thank you for your question.
Is it working fine for you inside Woocommerce page using any default WordPress theme like Twenty Seventeen?
Also have you contacted the Global Add ons plugin developer regarding this issue?
Best regards,
Shufflehound teamSolution for this topic
What about
the
ifstatement in this file:jevelin/framework-customizations/extensions/portfolio/views/archive.php
could it be it?
Yes it seems the following code in this file is causing this issue so i have notified the theme developer about this so that it will be fixed.
wp_reset_postdata(); $portfolio1 = get_page_by_path( 'portfolio' ); $portfolio2 = get_page_by_path( 'portfolio-page' ); if( isset( $portfolio1->ID ) && $portfolio1->ID > 0 ) : wp_redirect( get_the_permalink( $portfolio1->ID ) ); elseif( isset( $portfolio2->ID ) && $portfolio2->ID > 0 ) : wp_redirect( get_the_permalink( $portfolio2->ID ) ); else : wp_redirect( get_home_url( '/' ) ); endif; exit;In the meanwhile you can fix it by removing the above code from theme file and uncommenting other code in the same file or just use the attached child theme of Jevelin theme that contains some custom code.
Solution for this topic
Hi Ben,
I hope you are well today and thank you for your question.
I am not sure what you meant by not only css in your question but you can remove it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.archive.tax-product_cat .additional-information.sh-default-color { display: none; }Best regards,
Shufflehound teamHi @lukarebello,
I hope you are well today and thank you for your question.
Please see the information provided in the following topic for the similar question.
https://support.shufflehound.com/forums/topic/cant-receive-the-infos-of-the-contact-formular/
If you still have any question then please ask it in this topic.
Best regards,
Shufflehound teamHi @timbo25,
I hope you are well today and thank you for your question.
Yes please contact your hosting provider regarding this.
Also try deleting all the content from your WordPress database and reset it to default using any of the following plugins.
https://wordpress.org/plugins/wordpress-reset/
https://wordpress.org/plugins/wordpress-database-reset/
Best regards,
Shufflehound team
