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Solution for this topic
It seems the slider image also crops on the desktop.
You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container .blog-basic-slider-item-thumbnail { background-size: contain; background-repeat: no-repeat; }Solution for this topic
Hi Philippe,
I hope you are well today and thank you for your questions.
On destop view, how can i center the black topbar “AMOUR DU CLIENT ” link ?
You can try achieving this using the Yellow Pencil editor as described on the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
On tablet and cellphones, i have an issue with the size of the logo (see pictures) How can I correct it ?
Could you please share your site URL where it’s displaying so that I can help you?
Best regards,
Shufflehound teamCan you check the JavaScript console for errors when you face this issue?
In Chrome go to “Tools -> Developer Tools” and in Firefox you can go to “Tools -> Web Developer -> Console”
Find information about how to open JavaScript browser console :
http://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers
http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_ErrorsLet me know what JavaScript errors if any you are getting when you face this issue.
Hi @kengjoran,
I hope you are well today and thank you for your question.
It displays fine for me as shown in the attached screenshot.
Please advise.
Best regards,
Shufflehound teamHi @alohi,
I hope you are well today and thank you for your question.
I have tested it on my test site and it’s working fine for me using the latest version of Gillion theme.
Are you getting the issue on the specific page?
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson, Redux framework, and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
You can troubleshoot and fix the issue as described on the below pages.
https://kinsta.com/blog/err_too_many_redirects/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-error-too-many-redirects-issue-in-wordpress/
https://www.hostinger.in/tutorials/how-to-fix-err-too-many-redirects
Best regards,
Shufflehound teamHi @SylvesterMarcus,
I hope you are well today and thank you for your question.
Could you please try clearing and deactivating the cache that you are using on your website?
Please try regenerating thumbnails on your site using the below plugin.
https://wordpress.org/plugins/force-regenerate-thumbnails/
Also, could you please share the screenshot of the issue?
Best regards,
Shufflehound teamHi @AndyTeck,
I hope you are well today and thank you for your question.
You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.search-results #content { width: 100%; } .search-results #sidebar { display: none; }Best regards,
Shufflehound teamCould you please share your site URL where it’s happening so that I can troubleshoot it?
Hi @saikate,
I hope you are well today and thank you for your question.
I visited your shared website and saw you could add it to your website as shown in the attached screenshot.
Please advise.
Best regards,
Shufflehound teamHi @b_sanj,
I hope you are well today and thank you for your question.
Could you please clear and temporarily deactivate the autoptimize cache that you are using on your website?
Best regards,
Shufflehound teamHave you tried activating the third-party cookies in the browser that worked for others?
Also, use the browser in private/incognito mode.
You can update the WpBakery page builder plugin from the below path after using the latest version of the theme.
Admin Area -> Appearance -> Install Plugins
If you are still facing the issue then would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
We are communicating with the Yellow Pencil editor plugin support to resolve it.
Could you please display the slider on your website so that I can troubleshoot it?
You are most welcome here 🙂
You are most welcome here 🙂
You are most welcome here 🙂
Yes, you are using the latest version of the theme.
I visited your website and saw some javascript errors in the browser console that seem to cause the issue.
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson, Redux framework, and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
so i think that this theme doesn’t work well with w3 total cache….
Please try clearing the w3 total cache and resetting its settings.
now i only need to understand how to translate the upper part and also change the style of
You can translate it by translating the theme as described here https://support.shufflehound.com/theme-translation/ or using any of the following plugins to change it.
https://wordpress.org/plugins/say-what/
https://wordpress.org/plugins/real-time-find-and-replace/
You can change the style using the Yellow Pencil editor as described on the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
Hi @vintmedia,
Sorry to hear about the problem you are having.
Please make sure that you are using the below latest version of the theme.
Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Best regards,
Shufflehound team
