Forum Replies Created
You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.home .content-container.sh-page-layout-default { padding: 0 !important; }You are most welcome here đ
Yes, you are right that this is happening when we use the WPBakery page builder to create posts.
The below theme code is causing this.
if( !is_singular( 'fw-portfolio' ) ) : if( !is_search() && ( jevelin_post_option( jevelin_page_id(), 'page_layout', 'default' ) == 'default' || ( jevelin_post_option( jevelin_page_id(), 'page_layout', 'default' ) == 'global_default' && jevelin_option( 'global_page_layout' ) == 'default' ) ) ) : $post = get_post(); if( $post && preg_match( '/vc_row/', $post->post_content ) ) : $class = ''; endif; endif; endif;
I have notified the theme developer to resolve this.
In the meantime, I have resolved it on your website by editing the theme code.
I visited your website again and the counter is working fine for me now as shown in the attached screenshot.
Is it also working fine for you now?
Solution for this topic
Hi @westyggx,
Sorry to hear about the problem you are having.
The home page on your shared website is created using the Unyson page builder so please make sure that you have activated the Unyson plugin and its Page Builder extension on your website.
Best regards,
Shufflehound teamYou are most welcome here đ
My last question is how to change the button on this same page. The button at the bottom says âReturn To Shopâ but weâd like it to say âReturn Homeâ and have the button go to the homepage
To achieve this, you have to develop custom code in the child theme of the Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
I wonder if itâs because weâre using WP Bakery for the âdescriptionâ? Itâs not just text, itâs cells and elements.
Yes, I logged into your website and confirmed this is happening because you are using the WPBakery page builder to create your portfolio pages.
Hi @voituski,
I hope you are well today and thank you for your question.
The page that you have displayed in your shared screenshot is not a tag search results page but a tag archive page that you can change in the child theme using the theme archive.php template file.
Please find more information about the theme template files on the below page.
https://developer.wordpress.org/themes/basics/template-hierarchy/#tag
Best regards,
Shufflehound teamYour shared credentials are not working for me and I am getting an error “Unbekannter Benutzername. ĂberprĂŒfe ihn noch einmal oder versuche es mit deiner E-Mail-Adresse.”.
Could you please make sure that the credentials are correct and working fine?
I could confirm the issue on your shared website but I have tested it on my test site and it’s working fine for me using the latest version of the Jevelin theme.
Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
In the meanwhile, you can hide duplicate messages by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.woocommerce-cart .sh-nothing-found-big, .woocommerce-cart p.cart-empty.woocommerce-info { display: none; }Hi @arjan901,
I hope you are well today and thank you for your question.
Could you please clear and temporarily deactivate the WP Fastest Cache that you are using on your website so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @willdthrill,
I hope you are well today and thank you for your question.
To achieve this, you have to develop a custom CSS code.
You can try achieving this using the Yellow Pencil editor as described in the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
Best regards,
Shufflehound teamI logged into your website and confirmed the issue.
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson, Redux framework, and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
I logged into your website and saw you are using an older version of the theme so could you please update it to the below latest version as described here https://support.shufflehound.com/updating-theme/ and check whether it works fine?
You are most welcome here đ
Hi @HaubenMedia,
I hope you are well today and thank you for your question.
Your shared credentials are not working so please make sure that they are correct and working fine.
Also, please make sure that you are using the below latest version of the theme.
Best regards,
Shufflehound teamHi @teslosi,
I hope you are well today and thank you for your feature request.
Sure, we will consider implementing it in the future version of the theme.
Best regards,
Shufflehound teamI tested it on safari browser 13 as shown in the attached screenshot and it works fine.
Please test it without logging into your website and refreshing the website multiple times.
