Forum Replies Created
Hi @ImageMagician,
I hope you are well today and thank you for your question.
I have notified the theme developer to correct the broken video.
You can use mega menu on your website as described in the below reply.
https://support.shufflehound.com/forums/topic/smooth-scrolling/#post-20866
Best regards,
Shufflehound teamHi @teastoria,
I hope you are well today and thank you for your question.
It seems you are using an older version of the theme on your website so please update it to the below latest version as described hereĀ https://support.shufflehound.com/updating-theme/
Please clear your browser cache after updating the theme so that the latest js and CSS files will be loaded.
Best regards,
Shufflehound team@oldteaseller You can update the downloaded theme on your website as described on the below page.
It happens immediately for me as displayed in the below-captured video.
https://drive.google.com/file/d/1qR02tnZ6_6GVwov2uuXhHpXOFOBaiaGF/view
Could you please share a similar video to find out how long it is taking for you?
Could you please reload the post in the browser and check whether the post view count gets changed immediately in both the places?
Hi @m-design,
Sorry to hear about the problem you are having.
Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Best regards,
Shufflehound teamI don’t see the shared CSS code used on your website so could you please tell me how you are using it on your website?
You are most welcome here š
Yes, I logged into your website and checked it.
As suggested earlier, could you please use the image element to display the image instead of adding it as a background image to the column?
Hi @anojd,
I hope you are well today and thank you for your question.
It seems you have added a background image to the column that does not contain anything so could you please instead use the image element?
Best regards,
Shufflehound teamHi Myles,
I hope you are well today and thank you for your question.
It seems the theme jQuery script is causing the issue as jQuery is updated in the latest WordPress version 5.5
The issue is resolved in the below latest version of the theme so please update the theme as described hereĀ https://support.shufflehound.com/updating-theme/
Please clear your browser cache after updating the theme so that the latest js and CSS files will be loaded.
Best regards,
Shufflehound teamSolution for this topic
This one works fine.
I logged into your website and saw you had not activated the Unyson page builder extension of the Unyson plugin causing the issue so I activated it that resolved the issues.
Could you please confirm it?
Solution for this topic
It seems you are referring to menu links.
You can change its color by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container .primary-desktop-light .sh-header:not(.sh-sticky-header-active):not(.sh-header-10) .sh-nav > li > a > i, #page-container .primary-desktop-light .sh-header:not(.sh-sticky-header-active):not(.sh-header-10) .sh-nav > li > a{ color: rgba(61,61,61,0.69) !important; } #page-container .primary-desktop-light .sh-header:not(.sh-sticky-header-active):not(.sh-header-10) .sh-nav > li.current_page_item > a, #page-container .primary-desktop-light .sh-header:not(.sh-sticky-header-active):not(.sh-header-10) .sh-nav > li > a:hover > i, #page-container .primary-desktop-light .sh-header:not(.sh-sticky-header-active):not(.sh-header-10) .sh-nav > li > a:hover{ color: #ed5134 !important; }Please see the attached screenshot that it is working fine for me.
Could you please tell me which browsers you are using?
Also, please try deactivating all browser extensions.
I logged into your website and confirmed the issue.
I could also confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
The issue only occurs when we set its Carousel option On so in the meanwhile you can set it to off.
Awesome great to see you got that solved.
Please advise if you have more questions.
Have a fantastic day!
There is no manual or option.
To achieve this, you have to develop custom code in the child theme of the Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Hi Steve,
I hope you are well today and thank you for your question.
I visited your website and the dropdown menu is working fine for me.
Could you please test it clearing your browser cache and using a different browser?
Best regards,
Shufflehound teamHi @Demetris,
I hope you are well today and thank you for your question.
I could confirm the issue on your website.
Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Best regards,
Shufflehound teamHi BESIGN,
I hope you are well today and thank you for your question.
It seems the theme jQuery script is causing the issue as jQuery is updated in the latest WordPress version 5.5
The issue is resolved in the below latest version of the theme so please update the theme as described hereĀ https://support.shufflehound.com/updating-theme/
Please clear your browser cache after updating the theme so that the latest js and CSS files will be loaded.
Best regards,
Shufflehound team
