Forum Replies Created
I have tested it on my mobile but didn’t face the issue.
Could you please test it clearing your browser cache and using a different browser?
Yes, but in your shared log, there is no mention of the theme or theme file or any title function name that the theme uses.
Could you please share the page URL from your site where the error is displaying so that I can troubleshoot it?
Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Also, please tell me exactly when you face the issue so that I can reproduce it.
Hi @Cgariette,
Sorry to hear about the problem you are having.
Could you please tell me which page editor are you using to edit it?
Please try saving your website permalink settings from Admin Area -> Settings ->Permalinks
Also, please try resetting your site htaccess file as described in the following pages.
https://bordercrossingmedia.com/2009/01/how-to-restore-your-wordpress-htaccess-file/
https://www.webhostinghero.com/restore-damaged-htaccess-file-wordpress/
Best regards,
Shufflehound teamHi @Aldor64,
I hope you are well today and thank you for your question.
Instagram footer widget does not work;
Impossible to switch Off (despite of settings) : Appearance / Theme Settings / Portfolio / Portfolio Project Gallery Slider (it is always displayed even if checkbox is off)
Could you please share the page URL from your site where it is displaying so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @irmankarim,
I hope you are well today and thank you for your question.
There isn’t any video for it.
Please refer to the reply posted on the below topic.
https://support.shufflehound.com/forums/topic/smooth-scrolling/#post-20866
Best regards,
Shufflehound teamHi Randall,
I hope you are well today and thank you for your question.
Please try using the Social Media theme settings as shown in the attached screenshots.
Best regards,
Shufflehound teamHi @randallrbaker,
I hope you are well today and thank you for your question.
Please refer to the below topic to achieve it.
https://support.shufflehound.com/forums/topic/logo-size-retina/#post-1310
Best regards,
Shufflehound teamHi @wernervanstrien,
I hope you are well today and thank you for your question.
It is a Yellow pencil editor that you can install from the below path.
Admin Area -> Appearance -> Install Plugins
Best regards,
Shufflehound teamHi Randall,
I hope you are well today and thank you for your question.
Thank you for sharing the site credentials but it seems you missed sharing the website URL so could you please share it?
Best regards,
Shufflehound teamDo you have other suggestions to fix this issue?
I have to log into your website and troubleshoot the issue but your above shared credentials are not working.
If not, is there a way to have the Fancy Portfolio point to a different project page I can create that would include a portfolio / gallery that would iterate through the images?
I would also like that portfolio / gallery to have a masonry layout options so I don’t have to create square versions of my images in order to ensure faces/heads are not cut off.
There isn’t any option to achieve it.
To achieve this, you have to develop custom code in the child theme of the Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
I am not sure which attributes related to the title you are referring to so could you please tell me exactly & describe it a bit more in detail?
Seems that problem is happen on Safari (ipad). Android device works.
I could confirm the issue on iPhone.
Please delete the button and recreate it by referring to the solution shared in the below topic.
Menu works now, when i use absolute URL, Thanks. But now the menu text color has changed after that to turquoise blue. How i can get back original grey color without, that everything else change also.
You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.home #page-container .sh-nav > li.menu-item > a { color: rgba(61,61,61,0.69) !important; } .home #page-container .sh-nav > li.menu-item:hover > a { color: rgba(61,61,61,0.80) !important; }Hi @cdjc,
I hope you are well today and thank you for your question.
You can contact the Polylang plugin support to translate it that you are using on your website.
Also, please refer to the below topic.
https://wordpress.org/support/topic/different-404-pages-for-each-language/
Best regards,
Shufflehound teamAwesome great to see you got that fixed.
Please advise if you have more questions.
Have a fantastic day!
You are most welcome here 🙂
Hi @vonedaddy,
I hope you are well today and thank you for your question.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/gillion-multiconcept-blogmagazine-theme/19470306/support
You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamSorry to tell you but the issue is not resolved yet but will be resolved soon.
In the meanwhile, you can try using different elements.
Hi Ernesto,
I hope you are well today and thank you for your question.
Could you please make sure that you are using the same URLs in the site settings as shown in the attached screenshot?
Best regards,
Shufflehound teamHi @empowershop,
I hope you are well today and thank you for your question.
Could you please update the theme to the below latest version?
Also, please make sure that you are using latest version of the plugins.
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound team
