Forum Replies Created
Hi Pako,
Sorry to hear of the problem you are having.
Could you please share me your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi Pako,
I hope you are well today and thank you for your question.
I have tested it on my test site and it’s working fine for me using the latest version of Gillion theme.
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound teamwhere is bundled ??
After activating the Gillion theme, you can install it from Appearance -> Install Plugins as described in the below topic.
When I install a theme system want to install WpBakery as mandatory plugin
No, as said above it is not a mandatory plugin.
It is it. I deactivated one of them and everything works.
Glad it is working fine for you now.
Why I must use WpBakery plugin?? I don’t pat them for a license.
It is not mandatory to use WpBakery plugin and you don’t need to purchase it as it is bundled with the theme free of cost.
You can make it light by changing the font style as shown in the attached screenshot.
Solution for this topic
Hi Pako,
Thank you for your question.
You can try achieving this using Yellow Pencil editor as described in the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
Best regards,
Shufflehound teamThis can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
If it is not plugin conflict then would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
Please click on the screenshots to see a larger image.
Awesome great to see you got that sorted out.
Please advise if you have more questions.
Have a fantastic day!
Cheers
Hi @dano007,
I hope you are well today and thank you for your question.
You can try achieving this using Yellow Pencil editor in the responsive mode as described in the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
Best regards,
Shufflehound teamHi @dano007,
I hope you are well today and thank you for your question.
You can change it from the theme styling settings as shown in the attached screenshots.
Best regards,
Shufflehound teamHi Gracie,
I hope you are well today and thank you for your question.
Could you please share me the page URLs from your site where it is displaying so that I can help you to achieve it?
Best regards,
Shufflehound teamHi Simone,
I hope you are well today and thank you for your question.
that is the menu on mobile that doesn’t close when linking to a section
I am not sure I understood your question properly so could you please describe it a bit more in detail?
Best regards,
Shufflehound teamPlease try activating WPBakery page builder plugin and Unyson plugin Page builder extension.
Also, could you please share me your site URL where it’s happening so that I can troubleshoot it?
It is not an issue with UNyson or any other plugin but the issue of switching between page builders on your site as described above.
I am not sure who switched between editors on your site which corrupted your site home page.
You can resolve the issue by restoring your site backup if you have or you have to recreate your site home page.
The issue is the same on your staging site.
Please refer the attached screenshots to know what I am referring to as Private Reply, Image and its padding.
As said above, to resolve the issue please remove the padding from the image and instead add it to the row element that contains both the image and the text.
Hi @pdomanski,
I hope you are well today and thank you for your question.
Have you changed the code of the theme files?
Please try deleting and reinstalling the Gillion theme.
Also, try using Gillion theme instead of the child theme.
Best regards,
Shufflehound teamThis is a duplicate topic of your below existing topic so let’s resolve the issue in your below existing topic to avoid the duplications.
https://support.shufflehound.com/forums/topic/page-displaying-error
Why did you create another separate topic for the same issue as we are already resolving it here?
Understand. But I’m not sure if that will solve the issue. All shufflehound slider elements are disappeared on page builder. If I wish to create a new page with any sh slider element it’s not possible anymore. Please advise?
I logged into your shared site and saw the slider elements are displaying fine in the WPBakery Page builder a shown in the attached screenshot.
Please advise.
