Forum Replies Created
Yes, I have seent them.
Have you tried doing the things as described above to optomize your site?
You can disable them now and inform me here so that I can torubleshoot.
Do you have any other development site where we can do troubleshooting?
Have you used new One Click Demo Install method from Appearance > Import Demo Data ?
it will mess up the header, the footer and the whole setting of my page.
Could you please share me the screenshots of what it is messing up?
Solution for this topic
Please change it in the Copyright Background Color option as shown in the attached screenshot.
Hi @mtnjason19,
I hope you are well today and thank you for your question.
I am not sure why this has happened on your site as it has nothing to do with the theme.
Please contact your web host to know why this has happened and check error log of your site.
Also, Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
Best regards,
Shufflehound teamHi Vincent,
I hope you are well today and thank you for your question.
I visited your shared site and saw this is not happening just because of the theme but also due to the plugins you are using on your site suh as Worth the read, thrive leads etc.
There can be various other reasons why your site is loading slow as described in the following pages.
https://www.bitcatcha.com/blog/2015/10-frustrating-reasons-why-your-website-speed-is-slow/
https://www.pickaweb.co.uk/kb/website-running-slow/
https://gtmetrix.com/why-is-my-page-slow.html
You can improve your site performance as described in the following pages.
http://www.wpbeginner.com/wordpress-performance-speed/
https://codex.wordpress.org/WordPress_Optimization/WordPress_Performance
https://wpengine.com/blog/page-speed-wordpress-performance/
https://themetrust.com/test-wordpress-site-performance/
To optimize images and load them faster, you can use any of the following plugins.
https://wordpress.org/plugins/ewww-image-optimizer/
https://wordpress.org/plugins/wp-smushit/
Best regards,
Shufflehound teamYou are most welcome here 🙂
Awesome great to see you got that resolved.
Please advise if you have more questions.
Have a fantastic day!
I visited your site again and saw the loazy loading for images option is still enabled so could you please disable it until I finish troubleshooting?
Also, Please try clearing and temporarily deactivating the WP-Super-Cache that you are using on your shared site.
I could confirm the issue on your shared site.
This seems happening due to Jetpack lazy load image module so please try disabling it.
Also, this can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Hi @HelgaPost,
I hope you are well today and thank you for your question.
Also, this can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound teamHi @jkmiki,
I hope you are well today and thank you for your question.
I can modify both things from theme settings-styling / theme settings-header, but the changes won’t display on my site!
Could you please share me the screenshots of the settings where you are trying to change it so that I can help you?
Best regards,
Shufflehound teamHi @shaggyshoogz,
I hope you are well today and thank you for your question.
Please try clearing and temporarily deactivating the Hummingbird Performance Cache that you are using on your shared site.
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound teamAwesome great to see it got fixed.
Please advise if you have more questions.
Have a fantastic day!
You have to use the one without color as displayed in my above shared screenshot.
I have tested it on my test site and it’s working fine for me using latest version of Jevelin theme as displayed in the attached screenshot.
Please try clearing and temporarily deactivating the Atutomptize Cache that you are using on your shared site.
It is dispalying 500 Internal Server Error which you can resolve as described in the following page.
http://freewptp.com/fix-wordpress-issue-internal-server-error/
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
They are narrower because you have used those image having smaller width as displayed on the URL shared in the private reply.
Solution for this topic
After creating contact form, you have to use it using contact form 7 element and configure it as shown in the attached screenshots.
Hi @mjejun,
I hope you are well today and thank you for your question.
May I know, how do I import the demo template without replacing the current template? Whenever I tried to import the demo, it will mess up the header, the footer and the whole setting of my page.
Please see the information provided in the below page.
https://support.shufflehound.com/installing-demo/
I am trying to achieve the result as shown in the attachment below. Please advise.
Could you please share me the page URL where it is displaying?
Best regards,
Shufflehound team
