Forum Replies Created
Please try disabling the below options one by one and check which one is causing the issue.
HTML Code
JavaScript Code
CSS Code
After find out it, please contact the cache plugin support to resolve it.
Awesome great to see you got that sorted out.
Solution for this topic
I could access your site now.
I logged into your site and disabled the Enhanced Gallery option in the theme settings as shown in the attached screenshots.
Could you please check it now?
Solution for this topic
I logged into your site and made it work by configuring it in the home page header settings as shown in the attached screenshots.
Hi @shaggyshoogz,
Sorry to hear of the problem you are having.
Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
After updating the theme, please clear the cache of Hummingbird plugin that you are using on your site.
Best regards,
Shufflehound team@supporttester No, it is not a theme required plugin but you can use this plugin If you want to change the styling of your site.
You are always welcome here 🙂
As asked earlier, Have you hovered over the facebook widget to see it?
Hi @dellgirl,
I hope you are well today and thank you for your question.
Please make sure that you have enabled the comments as described in the below page.
http://freewptp.com/how-to-enable-comments-in-wordpress/
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Today I installed the update for YellowPencil and then for Gillion theme.
I have noticed the disappearance of comments between these updates, but I don’t know when exactly they stopped showing.
Please read the below topic regarding Yellow Pencil Editor.
https://support.shufflehound.com/forums/topic/yellow-pencil-editor-plugin-security-update/
Best regards,
Shufflehound teamHi @PeterMichaelNM,
I hope you are well today and thank you for your question.
I visited your site but it doesn’t seem the search form is getting cut.
Could you please share me the page URL from your site where it is displaying correctly so that I can troubleshoot it?
Best regards,
Shufflehound teamSolution for this topic
HI @beaujapan,
I hope you are well today and thank you for your question.
You can remove it from blog post pages by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.single-post .titlebar-title h2 { display: none; }Best regards,
Shufflehound teamHi @lukeedward,
I hope you are well today and thank you for your question.
Does it work fine If you disable the Autoptimize and Hyper Cache plugins?
Could you please share me your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @DarthHazard,
I hope you are well today and thank you for your question.
Please contact the wpForo support to resolve this.
Best regards,
Shufflehound teamHere it is 171.50.233.193
Hi @jakub,
Thank you for your question.
You have to develop custom code to achieve this as shared in the below topic.
https://support.shufflehound.com/forums/topic/post-comments/#post-7479
Best regards,
Shufflehound teamHi @jakub,
I hope you are well today and thank you for your question.
I don’t see any H1 heading on your shared page.
The heading text that you have displayed in your shared screenshot as shown in the attachment is a H2 text.
Please advise.
Best regards,
Shufflehound teamAs said earlier in this topic “I logged into your site and confirmed the Accordion expansion issue therefore I have also notified this to the theme developer to be fixed.”.
Solution for this topic
Which code have you changed in the above shared custom plugin?
Please change the values 1200, 675 to 9999,9999 in the above code and make sure that the custom plugin is active on your site.
Then regenerate the thumbnails using the regenerate thumbnails plugin.
I have tested it on my mobile many times but couldn’t reproduce the issue.
Please deactivate all plugins on your site except Unyson plugin, Slider Revolution plugin and WpBakery page builder plugin then test it.
Solution for this topic
When I hover the mouse over to the image, the image turns blue and I want to remove the highlight because it’ll make readers think they can click on the image leading them to the blog post
You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
article .post-meta-thumb .sh-overlay-style1, article .post-meta-thumb .sh-overlay-style3 { display: none; }On another hand, I would also love to know if there was a way to make it so that clicking the image would direct readers to the blog post.
You can achieve that by setting post overlay style to Style 3 as displayed in the above-shared screenshot.
