Forum Replies Created
Hi @Georgeana17,
I hope you are well today and thank you for your question.
Could you please tell me how you are displaying modal popup on your site so that I can help you to trigger it on clicking on the button?
Best regards,
Shufflehound teamIn your site reading settings you can configure which page to display as your site front page as shown in the attached screenshot.
I’ve downloaded all unyson extensions and moved them into the FRAMEWORK>EXTENSIONS folder
Could you please share me the screenshot of it?
This is the FTP access that works fine on my FTP client
Please see the attached screenshot that I am getting error “Connection timed out after 20 seconds of inactivity”.
Also could you please tell me more details about FTP account such as Protocol, Encryption etc. as displayed in the second attached screenshot.
Alternatively could you please share me your site cPanel details?
My web host have said they can’t resolve the SSL Cert and cURL issue.I don’t know what this is nevermind why.
I am not sure why your web host doesn’t resolve it as it seems server firewall related issue and it is not theme issue but related to Unyson plugin extensions.
Sorry to hear of the problem you are having.
Please make sure you are using below latest version of theme.
Also you can resolve internal server error as described in the following page.
http://freewptp.com/fix-wordpress-issue-internal-server-error/
Best regards,
Shufflehound teamSolution for this topic
Hi @ArgoRM,
I hope you are well today and thank you for your question.
The ultimate member plugin on your shared site is generating javascript error as shown in the attached screenshot causing this issue so please contact the plugin developer to resolve it.
Best regards,
Shufflehound teamHi @singbrothers1,
Thank you for your question.
You can change its color using YellowPencil editor as described in the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
Best regards,
Shufflehound teamCould you please share me your site URL where it’s happening so that I can troubleshoot it?
This is happening because of the below custom CSS code you are using on your site generated by Yellow Pencil Editor so please remove it.
.products ins .woocommerce-Price-amount { position: relative; bottom: auto; right: auto; font-weight: 400; -webkit-box-shadow: none; box-shadow: none; top: -41px; left: -31px; font-size: 14px !important; }I hope you are well today and thank you for your question.
Could you please share me the page URL from your site where it is displaying so that I can help you to achieve it?
Best regards,
Shufflehound teamSolution for this topic
Yes it is fixed.
Please make sure you are using below latest version of theme.
Then you can import WPBakery Photography demo as shown in the attached screenshot.
I could log into your shared site but didn’t see the page containing tab elements so as requested above could you please share me the page URL from your site where it is not displaying correctly so that I can troubleshoot it?
Hi @jenniferlupton,
I hope you are well today and thank you for your question.
Could you please share me the page URL from your site where it is displaying so that I can help you to achieve it?
Best regards,
Shufflehound teamI can’t login to your shared site to access it using shared credentials and always get the error as shown in the attached screenshot.
Hi @MrVanDigital,
I hope you are well today and thank you for your question.
You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#page-container .sh-nav ul.sub-menu { width: 300px; }Best regards,
Shufflehound teamHi @piac1212,
I hope you are well today and thank you for your question.
You can’t import specific section of demo content and you have to import whole demo content.
You can import both these demo contents which will create two separate pages and then you can combine contents of these pages manually.
Best regards,
Shufflehound teamAs said previously your shared FTP credentials are not working for me so please make sure they are correct and working fine.
Could you please tell me in detail how you are uploading the extensions manually using FTP and trying to activate them?
Have you contacted your web host to resolve the SSL certificate and cURL error?
You can change it in the below theme file by overwriting it in the Jevelin child theme.
/jevelin/framework-customizations/extensions/shortcodes/shortcodes/portfolio/views/view.php
Awesome great to see you got that resolved.
Please advise if you have more questions.
Have a fantastic day!
These are warnings which seems to occur because when importing the demo content the WooCommerce plugin was not active so please make sure it is active.
You can try fixing it using YellowPencil editor in the responsive mode as described in the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
