Forum Replies Created
Hi @Towerjas,
I hope you are well today and thank you for your question.
As you want to use custom email address so you need to configure the contact form settings using SMTP and not wp-mail so please contact your web host to do it or use any other WordPress contact form plugin instead of Unyson contact form.
Best regards,
Shufflehound teamHi @supporttester,
I hope you are well today and thank you for your question.
Could you please share me the screenshots of how you have configured it in your site admin area so that I can help you?
Best regards,
Shufflehound teamTo achieve this, you have to develop custom code in the child theme of Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Solution for this topic
To resolve it I have added below custom CSS code on your site so could you please check it now?
#page-container .sh-section-48a3f8aed778d6d5ee899786a1fe8663 { min-height: 0; }Solution for this topic
Hi @dianazahe,
I hope you are well today and thank you for your question.
You can achieve it developing custom code as described in the following pages.
https://zemez.io/wordpress/support/how-to/exclude-category-blog-page/
https://wordpress.stackexchange.com/questions/106861/exclude-category-on-blog-list-page
Best regards,
Shufflehound teamYou are most welcome here 🙂
You are most welcome here 🙂
Could you please share me some screenshots of it so that I can better understand what you are trying to achieve and help you to achieve it?
Hi @Friend_DE,
Sorry to hear of the problem you are having.
I could confirm the issue on my test site and it is also not displaying in the theme settings therefore notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
In the meanwhile you can change its size by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.header-logo img { max-width: 500px; max-height: 100px; }Best regards,
Shufflehound teamIn the Unyson page editor you can try achieving this creating and using Revolution slider as displayed in the attached screenshot.
Replied to your topic.
Sorry we missed your reply here.
It is displaying fine for me as shown in the attached screenshot.
Please advise.
Please remove custom mobile padding for that section as shown in the attached screenshots.
Your shared screenshot is too blurred that I can’t read anything on it.
Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able to see it.”?
Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any or use following plugin to check it.
Hi Johan,
Sorry to hear of the problem you are having.
I have tested it on my test site and it’s working fine for me using latest version of Jevelin theme.
Could you please share me your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamYes you can as shown in the attached screenshot.
Solution for this topic
Hi @dianazahe,
I hope you are well today and thank you for your question.
You can achieve this by using the custom plugin solution shared in the following topic.
https://support.shufflehound.com/forums/topic/post-comments/#post-7479
Best regards,
Shufflehound teamYes it is possible but to achieve this, you have to develop custom code in the child theme of Gillion theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here.
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
As said above the theme is being used by thousands of users and nobody is affected by malware as the theme doesn’t contain malware that you can test yourself by scanning below attached Gillion theme.
Your site is affected by malware and it seems when you activate the theme or plugin then it gets triggered and activated on WordPress theme / plugin activation hook.
If you want to confirm it then please test the theme and theme suggested plugins on your any other site hosted on different server. You can even test it locally.
Please contact any security expert to remove that malware orelse it can even steal valuable & sensitive information from your site.
You can edit theme header.php file from standard WordPress theme editor as shown in the attached screenshot.
Please note it is not just that code there can be code in the multiple places put by malware so you need to remove whole malware from your site orelse it will add that code again.
Remove malware from your site or helping for it is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support so please contact security expert to do it or refer the information provided in the above shared article to od it yourself.
